The hotel is new, with stylish, comfortable, and quiet rooms in a fantastic location. It also includes a fridge and a safe, which are convenient. Also it has very nice sauna. However, there are several areas that need improvement:
Cleanliness: The floors lack carpets, leading to wet surfaces and shoe prints, making it uncomfortable to walk barefoot. Cleaning is minimal, with only beds tidied and floors mopped. The coffee machine was dirty with used pods and leftover water.
Facilities: The sink is inside the room, causing frequent water splashes. The shower door lacks rubber sealing, leading to water spilling into the room.
Service: Tea, coffee, and sugar supplies are insufficient, and there's no staff after 7 PM or an emergency contact number.
Accessibility: The hotel is on the third floor with no elevator, making it challenging to carry luggage upstairs.
The location, design, and added amenities like the fridge and safe are great, but cleanliness and service need significant improvement.