2/10 Poor
29 Apr 2024
The overall rating is given "terrible" on account of false booking information on Expedia and not due to hotel facilities.
When I made this booking, it was shown that breakfast is included in the booking but while making check-in at the hotel, hotel staff is asking to provide details in this regard.
I am once again re-iterating that Expedia portal showed that breakfast is included in the booking. Even while checking this hotel on Expedia App, every room option is available with breakfast by default and cost of breakfast is shown as "0" (Zero). Several emails were also sent to grievance officer of Expedia but no response received.
In view of above, it is requested to refund expenses made by me on breakfast.
Puneet
Verified Expedia guest review