10/10 Exceptional
Andre
Sep 6, 2026Perfect stay, great rooms magical espresso martinis and great staff!
Novotel Nairobi Westlands
Luxury hotel with spa, near Sarit Centre
Choose dates to view prices
Placing you within a 10-minute walk of Sarit Centre, Novotel Nairobi Westlands features a rooftop terrace and a free kids' club. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Italian cuisine is served at Gemma's Kitchen & Bar, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar.
9.4
Exceptional
Popular amenities
- Pool
- Spa
- Pet friendly
- Free parking
- Free WiFi
CA $131
CA $163 total
includes taxes & fees
Nov 3 - Nov 4
Room options
Check availability for these dates
Showing 6 of 6 rooms
Deluxe Suite, 1 Bedroom (King bed)
- 75 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
Executive Room, 1 King Bed
- 41 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
Executive Suite, 1 Bedroom (King bed)
10.0Exceptional
1 review
- 63 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)
- 80 sq m
- 3 bedrooms
- Sleeps 6
- 2 King Beds, 1 Twin Bed and 1 Large Twin Bed
Superior Room, 1 King Bed
9.4Exceptional
10 reviews
- 12 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
Superior Room, 2 Twin Beds
10.0Exceptional
1 review
- 12 sq m
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
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About the area
LOWER KABETE ROAD, WESTLANDS, Nairobi, 00600
What's nearby
- Westgate Shopping Mall - 3 min walk - 0.3 km
- Sarit Centre - 5 min walk - 0.5 km
- Oshwal Religious Centre - 10 min walk - 0.9 km
- UNHCR Kenya - 18 min walk - 1.6 km
- Diamond Plaza II - 4 min drive - 2.3 km
Getting around
- Nairobi (WIL-Wilson) - 21 min drive
- Jomo Kenyatta Intl. Airport (NBO) - 34 min drive
- Syokimau Station - 31 min drive
- Nairobi Station - 32 min drive
- Syokimau SGR Railway Station - 32 min drive
Restaurants
- Barista & Co. Specialty Coffee (Sarit) - 7 min walk
- Spring Valley Café - 4 min walk
- Mam Mam Vietnamese - 6 min walk
- Java House - 8 min walk
- Fonda's Taqueria Westlands - 6 min walk
About this property
Novotel Nairobi Westlands
- Placing you within a 10-minute walk of Sarit Centre, Novotel Nairobi Westlands features a rooftop terrace and a free kids' club. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Italian cuisine is served at Gemma's Kitchen & Bar, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar.
At a glance
CHECK-IN
3:00 p.m.
CHECK-OUT
12:00 p.m.
Hotel size
- 347 rooms
- Arranged over 10 floors
Arriving/Leaving
- Check-in time starts at 3:00 PM
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
- Free children's club
Pets
- Pets allowed (dogs and cats only)*
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
- Free secured onsite valet parking
Other information
- Smoke-free property
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Novotel Nairobi Westlands Reviews
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
What guests liked
- The hotel gym is well-equipped, comfortably air-conditioned, and available 24/7. (6 reviews)
- Breakfast was consistently described as amazing, great, and fantastic with many options for all tastes. (13 reviews)
- The restaurant offered great food, with a variety of options, including an exotic Indian-inspired menu, and was a highlight of the stay. (8 reviews)
From real guest reviews summarized by AI.
10/10 Exceptional
Tejeshwer
Jul 24, 2026Great staff, rooms were clean and spacious and amenities like the gym were amazing. Food was good too. Would stay here agaib
10/10 Exceptional
Erling Johannes
Jun 4, 2026Beautiful property, kind and helpful staff, very nice food in the restaurant for both dinner and breakfast. The rooms were clean and the bed comfortable. What more can you ask for!
8/10 Very good
Muna
Jun 11, 2026Quick check-in process. Very helpful staff. Steve - concierge and Daniel at reception were excellent.
10/10 Exceptional
Mohan
Mar 1, 2026Good room, helpful hotel staff,
10/10 Exceptional
Badrinath
Jun 14, 2026Location, quality and service. A+ to the property on all these dimensions, whether you choose to stay with family or traveling for work. Had a memorable stay.
Breakfast at Gemma’s, dinner at Trunk and Tandoor were both fantastic. Dinner at Gemma’s could’ve been better.
10/10 Exceptional
Peter Munene
Nov 9, 2025Clean room, excellent service, great staff and good location.
10/10 Exceptional
Eric
Jan 8, 2026The staff was amazing, so kind and so helpful to our family. The rooms were comfortable and spacious and the amenities were great
10/10 Exceptional
Christine
Mar 13, 2026The rooms were very clean and everything in working comfortable order, the staff were particularly notable: friendly, helpful and professional - making our stay with children feel comfortable, safe.
The hotel is well secured and assistance was available whenever needed.
10/10 Exceptional
Susan
Dec 12, 2025My favorite hotel in the area
Very friendly staff
Amazing breakfast buffet
Cosy interior with many nice details
Big room, with giant bed
Nice in room coffee, tea selection
Big shower
Cosy pool pool area
Larger than average hotel gym
10/10 Exceptional
Upendra
Dec 29, 2025Very clean and new looking rooms, good service and friendly staff. Always welcomed with a smile and helpful. Will definitely recommend and stay again
10/10 Exceptional
AMY
Jan 7, 2025GREAT STAY & THE STAFF IS WONDERFUL
10/10 Exceptional
Peter
Jan 18, 2025Staff were excellent, friendly and very helpful, we enjoyed our stay
10/10 Exceptional
Sara
Dec 21, 2025We had a great time! The staff members are a dream, super nice and welcoming, always happy to help. Breakfast is great with a lot of options! Great location and facilities in the hotel. We’d definitely recommend! 10/10
10/10 Exceptional
Eric
May 14, 2025Excellent service and food. Nice gym, comfortable beds.
10/10 Exceptional
Andreas
Mar 9, 2026Great place for us to stay on our first family trip to Kenya. Good area to use as a base when exploring Nairobi before moving on to safaris. Shopping centres close by, restaurants etc. within walking distance and easy when taking a taxi to/from other parts of the city. Used the rooftop pool and sundeck quite a lot as well. Staff was helpful. We stayed at the start of our trip and decided to book it for the last night of our trip as well.
10/10 Exceptional
Medgie
Apr 1, 2025Great location, safe and great service
10/10 Exceptional
Gurprit
Oct 12, 2024It is an amazing property, fantastic value for money. Very comfortable room, awesome breakfast, attentive service and a lovely ambience.
10/10 Exceptional
Bert
Jul 14, 2025The room was perfect nice view and the staff was top tier. Very accomodating .
10/10 Exceptional
Seth
Jan 16, 2025Our stay at the Novotel was very pleasant, quiet, and felt safe. The staff were friendly and knowledgeable about the area. We highly recommend staying at this property!
10/10 Exceptional
Jeffrey
Oct 12, 2025The staff were amazing! Stephen, the concierge, met us at the door and took care of us like we were old family friends! The room was spacious and very comfortable!
8/10 Very good
Anathi
Dec 9, 2025Amenities and staff
10/10 Exceptional
Tesilya
Feb 10, 2025The hotel was well equipped, comfortable and clean. The staff was friendly, helpful, and thoughtful.
10/10 Exceptional
Eric
Jun 30, 2025The staff and workers were kind, friendly and very knowledgeable of their jobs and the city of Nairobi. I will definitely be back to stay again.
10/10 Exceptional
Balraj
Apr 20, 2025Very well maintained