10/10 Exceptional
shadrack
Aug 31, 2025Awesome place to be clean staff are friendly everything is beautiful
The Royal Shaza Suites
Beachfront hotel with pool bar, near Bamburi Beach
Choose dates to view prices
The Royal Shaza Suites offers a private beach and puts you near activities like scuba diving, snorkeling, and windsurfing. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials, and body treatments. Dining choices include 2 restaurants and the 3 bars/lounges are great places to grab a cold drink. Other highlights include a poolside bar, a fitness center, and a children's pool.
8.6
Excellent
Popular amenities
- Spa
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- On a private beach
- 2 restaurants and 3 bars/lounges
- 3 outdoor pools
- Fitness center
- Children's pool
- Pool bar
- Swim-up bar
- Coffee shop/cafe
- Spa services
- Massage/treatment rooms
- 2 meeting rooms
For families (6)
- Free cribs/infant beds
- Children's pool
- Playground on site
- Cookware, dishware, and utensils
- Separate sitting area
- Garden
Room options
Check availability for these dates
Showing 6 of 6 rooms
Standard Double Room
8.8Excellent
3 reviews
- Garden view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Double Room
- Garden view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Suite, 1 Bedroom, Ocean View
- Ocean view
- 1 bedroom
- Sleeps 2
- 1 King Bed
Family Suite, 2 Bedrooms, Ocean View
- Sea view
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 2 Twin Beds
Family Suite, 3 Bedrooms, Ocean View
- Ocean view
- 3 bedrooms
- Sleeps 6
- 2 King Beds and 2 Twin Beds
Luxury Studio Suite, Ocean View
- Ocean view
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the area
Beach Rd, Shanzu, Mombasa, Mombasa County
What's nearby
- Shanzu beach - 1 min drive - 0.4 km
- Bamburi Beach - 7 min drive - 3.3 km
- Nyali Beach - 23 min drive - 15.0 km
- Mombasa Island - 24 min drive - 19.7 km
- Fort Jesus - 27 min drive - 21.6 km
Getting around
- Vipingo (VPG) - 34 min drive
- Mombasa (MBA-Moi Intl.) - 50 min drive
- Ukunda (UKA) - 101 min drive
Restaurants
- Infinity Deck - 17 min walk
- Yul's - 7 min drive
- Al-Mansura Restaurant - 6 min drive
- Eagle's nest - 6 min drive
- The DAU RESTAURANT at PrideInn Paradise Beach Resort Shanzu - 18 min walk
About this property
The Royal Shaza Suites
- The Royal Shaza Suites offers a private beach and puts you near activities like scuba diving, snorkeling, and windsurfing. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials, and body treatments. Dining choices include 2 restaurants and the 3 bars/lounges are great places to grab a cold drink. Other highlights include a poolside bar, a fitness center, and a children's pool.
At a glance
CHECK-IN
12:00 p.m.
CHECK-OUT
10:00 a.m.
Hotel size
- 93 rooms
Arriving/Leaving
- Check-in time starts at noon
- Late check-in subject to availability
- Check-out time is 10:00 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking and van parking on site
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free cooked-to-order breakfast each morning 6:30 AM–10:00 AM
- 2 restaurants
- 3 bars/lounges
- Poolside bar
- Swim-up bar
- Coffee shop
- Free daily reception
Traveling with children
- Children's pool
- Playground
What to do
- On a private beach
- Fitness classes
- Kayaking nearby
- Scuba diving nearby
Working away
- 2 meeting rooms
- Conference space (1776 square feet)
Services
- 24-hour front desk
- Dry cleaning/laundry services
- Wedding services
- Free pool cabanas
- Pool loungers
- Pool umbrellas
Facilities
- Safe-deposit box at front desk
- Garden
- Television in common areas
- Fitness center
- 3 outdoor pools
- Spa services
- Massage/treatment rooms
- Reception hall
- Outdoor entertainment area
- Outdoor furniture
- Walkway to water
Accessibility
- Elevator
- Elevator door width (inches): 35
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 4 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Front entrance ramp
- Doorbell and phone notification
- Lever door handles
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 43-inch flat-screen TV
- Digital TV channels
- Netflix
- Streaming services
Home comfort
- Air conditioning
- Ceiling fan
- Coffee/tea maker
- Electric kettle
- Bathrobes and slippers
- Children's slippers
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Turndown service
- Premium bedding
- Memory foam mattress
- Free crib/infant bed
What to enjoy
- In-room massage
- Individually furnished
- Separate sitting area
Freshen up
- Bidet
- Soap and shampoo
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Electrical adapters/chargers
Food and drink
- Meal delivery service
- Microwave
- Cookware, dishes, and utensils
- Highchair
- Paper towels
More
- Daily housekeeping
- In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, facials, and body treatments.
Fees & policies
Pool, spa, & gym (if applicable)
- Pool access available from 7:00 AM to 6:00 PM
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
Also known as
The Royal Shaza Suites Hotel
The Royal Shaza Suites Mombasa
The Royal Shaza Suites Hotel Mombasa
Frequently asked questions
Does The Royal Shaza Suites offer free cancellation for a full refund?
Yes, The Royal Shaza Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Shaza Suites?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at The Royal Shaza Suites?
Sorry, pets aren't allowed.
Is parking offered on site at The Royal Shaza Suites?
Yes, there's free self parking.
What are the check-in and check-out times at The Royal Shaza Suites?
You can check in starting at noon. Check-out time is 10:00 AM.
What is there to do at The Royal Shaza Suites and nearby?
Have fun with nearby activities like boat tours, fishing, and kayaking. Additional recreation onsite includes fitness classes. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a private beach. The Royal Shaza Suites also has a fitness center and spa services, as well as a garden.
Are there restaurants at or near The Royal Shaza Suites?
Yes, there are 2 onsite restaurants.
What's the area around The Royal Shaza Suites like?
The Royal Shaza Suites is in Shanzu, a short 3-minute walk from Shanzu beach.
Have a question?
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The Royal Shaza Suites Reviews
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Amenities
8.8
Staff & service
9.2
Property conditions & facilities
What guests liked
- Breakfast was extensive, varied, and wonderful with many options to choose from. (6 reviews)
- The pool was very clean and well-maintained, with two pools available for guests to enjoy. (4 reviews)
- The property offers close access to beautiful beaches with stunning views. (3 reviews)
From real guest reviews summarized by AI.
10/10 Exceptional
Manuel
Mar 13, 2025It was safe, quiet and the staff wonderful
10/10 Exceptional
Ammar Ahmed Hassan
Feb 15, 2025The staf is great, the view from the roim an the pool is breathtaking.
10/10 Exceptional
Michele
Feb 13, 2025We really loved our stay here! The staff was so accommodating especially Terry at the desk! The rooms were perfect. Access to beaches were close. Really beautiful hotel would recommend!
10/10 Exceptional
Anne
Oct 12, 2024The staffs were so friendly and accommodative.the rooms are so spacious and very clean,with a very nice sea view.the food was so delicious and cooked to perfection.the bar and the restaurant staffs were very helpful and very kind..i enjoyed every moment and i am so greatful for the good services..thankyou Royal Shaza
10/10 Exceptional
Manuel
Feb 9, 2025I have no complaints. The location is beautiful property will maintained staff very, nice and friendly I will recommend to my friends and I will return
10/10 Exceptional
Petra
Mar 30, 2025Super super super super nice hotel
Super nice stay in Royal Shaza suites, away from crowded places. It's a hidden gem. Super clean spacious rooms, nice gym, two pools (bigger and one smaller) and also a big lawn. Super friendly and helpful staff. Breakfast was really good, many options to choose. Even it's a bit further it's easy to go around. They had also one of the best massage, I suggest to try it. I would give a ⭐⭐⭐⭐⭐
10/10 Exceptional
Ib
Apr 4, 2025I got a very good offer to stay at the Royal Shaza suites and I am very happy to have chosen to stay here. The reception staff especially Emmanuel were very welcoming and helpful. I requested an early check in and early check out which were all accommodated for. The room was clean, spacious & quiet. I felt very safe at the property.
The staff are very helpful and polite. I requested a very early breakfast for a few days which was accommodated for with no problem by the restaurant.
Thanks to the chef and Charles, who served me almost every day of my stay. The laundry service are quick snd reasonably priced.
There is a well equipped gym, several swimming pools, well maintained gardens and beach access to the ocean.
4/10 Fair
Sundeep Singh
May 24, 2025Took 45 minutes for a cocktail to arrive and the bar worker continously kept the change prompting me to challenge his poor service.
Not the best situation to be in while relaxing.
Had another bar employee shout at my guest for not using a towel when none were in sight hidden behind the bar.
Was asked several times by security "where I was going" like he is my dad.
The employees think the hotel is a strict boarding school.
Breakfast and the staff serving were absolutely amazing and are great representatives of the hotel.
Maybe they could teach the staff at the bar/reception/security some customer service skills.
10/10 Exceptional
Agnes
Nov 22, 2024This hotel is a unique and beautiful find! My only gripe is the yummy but limited breakfast on offer during my November visit.
I've given it a 5 star as it's a well looked after hotel with amazing grounds and facilities. Hotel staff went beyond duty to ensure I gained access to having my hair braiding within 24 hours by calling on a local contact, they paid attention to detail in their service, kudos to the manager as she led by example, quickly spotting me in the car park attempting to unload the car on arrival. I think, I was in superwoman mode! I was grateful for the prompt help though :)
I liked how confident and polite staff were to engage in conversations and remained both
friendly and professional. I felt safe at the hotel and the surrounding area. I truly felt welcomed and can't wait to share this experience with family and friends. I can't wait to be back.
To all the staff at The Royal Shaza Suites, a massive thank you for making my stay one to fondly remember. Agnes
6/10 Good
Mary
Mar 6, 2025Fair stay in Shanzu
It's ridiculous to charge 500 for toom service delivery.
Very clean rooms save for the restaurant which was heavily infested by cats and roaches. The cats make it hard not to feed them hence the roaches.
The bar area, did a fight occur there, there's a huge visible patch of blood which they need to scrub off thoroughly.
My partner unknowingly paid cash at the bar which was never recieved but instead pocketed by the barman. Efforts to get the payment receipt was unsuccessful. That is simply stealing from both your guests and the company.
Front desk staff and the hotel manager are amazing and very accommodative.
Breakfast is substandard though. The food from the ala carte menu was made really good though it takes so long.
Overall, we had a lovely time here and will definitely come back.
10/10 Exceptional
Victor
Nov 26, 2024Amazing hotel😍
10/10 Exceptional
Dazzle
Jun 29, 2025The best accomodation on my trip to Kenya!
8/10 Very good
Mercy
Aug 28, 2025Great satff
8/10 Very good
faustin
Dec 7, 2024The property is good
8/10 Very good
Artoosh
Mar 16, 2025Overall it is a nice place to stay. The pool and the beach too warm to swim, to be refresh and they close the pooll at 6 PM instead of at least 9 PM like most places around the world.
10/10 Exceptional
Johannes
Aug 30, 2025Thanks a lot for all! You were very helpful! :-) Marion & John
2/10 Poor
Duane
Sep 22, 2024We booked a 3 bedroom executive suite that on Expedia said "sleeps six" and we had 3 adult male travelers. Even though there are 3 separate rooms with three separate queen beds, we were charged an additional 250 USD for having an extra person. The room was advertised as 113 USD per night. With the extra person charge, the real rate was 191 USD per night. This should be the largest, boldest number on the Expedia listing. It makes no sense to have a 3 bedroom suite charge extra for 3 people. The manager tried to give us a paper brochure in the lobby to show us the per person rate that we did not see online or until day 2 of the stay, when I saw the extra 250 USD charge sneakily added to my credit card. We shot videos, raved about the hotel on instagram and youtube, but will now be actively not supporting this hotel unless a manager or owner contacts me directly, refunds the money and/or compensates us with another stay. (The hotel was great but the false advertising was predatory!)
10/10 Exceptional
mahdi
Aug 1, 2025Einzigartig Room
Freundliche personal ,
leckeres Essen
Ich komme wieder gerne
10/10 Exceptional
Béatrice
Mar 23, 2025Établissement excessivement propre. Serviettes de bains et draps changés chaque jour. Personnel accueillant, poli, gentil, serviable. Chambre très spacieuse. Grande douche. Piscine très propre également. En revanche les matelas des transat auraient besoin d’être changés. Excellent séjour. Je recommande cet hôtel les yeux fermés
8/10 Very good
Anastasia
Feb 9, 2025Die Unterkunft an sich ist gut. Das Personal sehr bemüht. Das Essen ist jedoch nicht gut.
8/10 Very good
Verified traveller
Jan 29, 2025Annan kokonaisuudessa arvosanaksi 8/10
Hotelli oli siisti ja puhdas. Todella kaunis paikka. Aamuapala buffetti oli kattava ja monipuolinen. Halal ruokia oli saatavilla.Työntekijät olivat kohteliaita ja avuliaita. Kaikki oli täydellistä, paitsi pari seikkaa missä olisi parantamisen varaa. Ravintolan ruoka paitsi aamupala ei ollut hyvää sekä ruuan valmistsmisessa menee todella kauan, vaikka ravintolassa ei olisikaan muita asiakkaita.