Wyndham Grand Plaza Royale Hangzhou features a rooftop terrace and puts you within a 15-minute walk of West Lake and Broken Bridge. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a health club, a fitness center, and a sauna. Fellow travelers say good things about the overall property condition. Public transportation is just a short walk: Fengqi Road Station is 6 minutes and Wulinmen Station is 13 minutes.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Free parking
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Indoor pool
Rooftop terrace
Breakfast available
Health club
Sauna
Seasonal outdoor pool
Children's pool
Room service
Coffee shop/cafe
Business center
Feel at home (6)
Free cribs/infant beds
Children's pool
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Television
The current price is CA $141
CA $141
CA $165 total
includes taxes & fees
May 17 - May 18
Why we love this property
Culinary paradise
Discover 2 restaurants, a cafe, and a bar at this hotel. Satisfy morning cravings with a buffet breakfast for a delicious start to the day.
Dreamy sleep experience
Hypo-allergenic premium bedding meets down comforters and a pillow menu for personalized comfort. Blackout drapes ensure perfect sleep in this luxury hotel.
Mountain views and design
This luxury hotel showcases panoramic lake views from its rooftop terrace. The garden creates a serene retreat in the heart of the city center.
Hangzhou Tower Shopping Mall - 13 min walk - 1.1 km
Wulin Square - 13 min walk - 1.2 km
Wushan Night Market - 3 min drive - 2.6 km
Getting around
Hangzhou (HGH-Xiaoshan Intl.) - 39 min drive
Hangzhou Station - 12 min drive
Hangzhou Railway Station (HZD) - 16 min drive
Hangzhou East Railway Station - 18 min drive
Fengqi Road Station - 6 min walk
Wulinmen Station - 13 min walk
Wulin Square Station - 15 min walk
Restaurants
Starbucks - 8 min walk
台海岸(武林店) - 3 min walk
CHAGEE 霸王茶姬 - 5 min walk
Wade's Bar & Grill - 5 min walk
翠园 Jade Garden - 13 min walk
About this property
Wyndham Grand Plaza Royale Hangzhou
Wyndham Grand Plaza Royale Hangzhou features a rooftop terrace and puts you within a 15-minute walk of West Lake and Broken Bridge. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a health club, a fitness center, and a sauna. Fellow travelers say good things about the overall property condition. Public transportation is just a short walk: Fengqi Road Station is 6 minutes and Wulinmen Station is 13 minutes.
At a glance
DONE
Hotel size
293 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children's pool
What to do
Shopping
Free bicycles nearby
Golfing nearby
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Conference space (7556 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Garden
Health club
An indoor pool
Seasonal outdoor pool
Shopping mall on site
Sauna
Local culture & ecosystem education
At least 80% lighting from LEDs
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-width doorways
Room amenities
Be entertained
37-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 128 for adults and CNY 64 for children
Children & extra beds
Rollaway beds are available for CNY 308.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:30 AM to 9:30 PM
The seasonal pool is open from March 01 to December 31
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Wyndham Grand Plaza Royale Hangzhou
Wyndham Royale
Wyndham Royale Hotel
Wyndham Royale Hotel Hangzhou Grand Plaza
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hotel
Wyndham Grand Plaza Royale
Wyndham Plaza Royale Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hangzhou Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Frequently asked questions
Is there a pool at Wyndham Grand Plaza Royale Hangzhou?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 8:30 AM to 9:30 PM.
Are pets allowed at Wyndham Grand Plaza Royale Hangzhou?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Wyndham Grand Plaza Royale Hangzhou?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Wyndham Grand Plaza Royale Hangzhou?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Wyndham Grand Plaza Royale Hangzhou and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Wyndham Grand Plaza Royale Hangzhou also has a health club and a garden.
Are there restaurants at or near Wyndham Grand Plaza Royale Hangzhou?
Yes, there are 2 onsite restaurants.
Does Wyndham Grand Plaza Royale Hangzhou have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Wyndham Grand Plaza Royale Hangzhou like?
Wyndham Grand Plaza Royale Hangzhou is in Gongshu, a short 6-minute walk from Fengqi Road Station and 10 minutes' walk from West Lake.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Wyndham Grand Plaza Royale Hangzhou Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.2
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 10, 2025
excellent location, easy access to west lake and shops n restaurants
TAI FUK
TAI FUK, 1-night trip
Verified
10/10 Exceptional
Jun 12, 2025
Nice stuff, clean room, great service and staff
Ying
Ying, 3-night trip
Verified
10/10 Exceptional
Mar 23, 2025
Beautiful scenery and lake side gardens
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Very nice rooms, spacious, modern and comfortable. The hotel location is perfect, minutes of walk from West Lake and also from the night market. Staff is very nice and welcoming.
Mai
Mai, 2-night trip
Verified
10/10 Exceptional
Jun 23, 2025
Quiet accommodation that is near to the night market and Xihu Broken Bridge.
Helpful concierge that recommended good local eateries and provided travel advices.
Spacious and clean room.
Chong Wei
Chong Wei, 2-night trip
Verified
10/10 Exceptional
May 5, 2024
The westlake view of the nine floor room was amazing.
Wei
Wei, 3-night trip
Verified
10/10 Exceptional
Oct 28, 2024
Excellent stay with reasonable sized room
What I love the most about this stay are
1. Sumptuous breakfast
2. Location and proximity to Wulin night market & West Lake
3. Customized pillow
4. View of West Lake
ng
ng, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2024
Trip to China
Hotel is really nice and staff are great the only thing which I being picky on is bar area not very good.
Glyn
Glyn, 2-night trip
Verified
8/10 Very good
Mar 28, 2024
Just beside the famous West Lake, beautiful neighborhood, the facilities are new and advanced, friendly staffs.
It looks like the hotel shares with other organizations in the same buildings, and it caused the confusion when I arrived. As it locates in the famous tourism area, you can imagine the area is pretty crowded.
Lei
Lei, 1-night trip
Verified
8/10 Very good
May 12, 2025
A conveniently located hotel with large rooms
I would describe the Wyndham Grand Plaza as a four star hotel and not and 4.5 star. It is rather worn out and tired with a drinks lounge that offered little entertainment value and only a few armchairs in the lobby. The marble flooring is old and worn and the bath room fittings the same. The plus points are that it's well located, near the West lake and the room is very spacious. Breakfast is also quite adequate.
Hangzhou, on the other hand, is a wonderful destination, green, low density (compared to other Chinese cities) with great food and nice people!
Mong Lee
Mong Lee, 5-night trip
Verified
8/10 Very good
Apr 30, 2024
I don't think this is 5 start hotel: 1) the property facilities are old, for example, the glass-door of shower room cannot prevent shower water leak to bathroom, always. 2) the swimming pool in basement is dark and dirty, with very bad smell, I didn't use but looked around. The fitting facilities and swimming pool are open to public, such as training groups, unsafe at all. 3) the main hotel entry door doesn't open to the street facing west lake (if so that'll be great), however, it's opening to a narrow street with busy traffic, looks like free-market.
Jun
Jun, 9-night trip
Verified
10/10 Exceptional
May 7, 2025
Very nice staff and great service. Location is awesome where close West Lake and Wulin Night Market, within 10 minutes to metro station.
Xiuling
Xiuling, 5-night trip
Verified
10/10 Exceptional
Dec 11, 2025
Good location.
Wendy
Wendy, 5-night trip
Verified
8/10 Very good
Apr 25, 2026
I booked the hotel because there is a roof top terrace to see the West Lake. But in fact, the roof top terrace is closed all the time. I was disappointed. But the staff was nice. The room is a bit outdated but clean.
Amornpol
Amornpol, 2-night trip
Verified
10/10 Exceptional
Oct 28, 2025
Nice room, friendly staff. Big breakfast buffet with lots of diverse options. Seems like this hotel is a top choice among international guests.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Aug 2, 2025
Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional
Jie
Jie, 6-night trip
Verified
10/10 Exceptional
Nov 3, 2025
The waitress at the buffet (second floor) provided outstanding service, her name is liu wei, we greatly appreciate her!
Lushan
Lushan, 4-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Slightly overpriced hotel close to both subway and the West Lake.
Giovanni
Giovanni, 7-night trip
Verified
10/10 Exceptional
Apr 2, 2024
Nice location, a minute walk to West Lake
Zhen Liang
Verified
8/10 Very good
Aug 3, 2025
Great location and staff. Hotel is old/run-down. Room on non-smoking floor smelt smokey. Swimming pool was not 5 star hotel worthy: old and looked as if it was a public place
Job
Job, 3-night trip
Verified
10/10 Exceptional
May 1, 2025
Clean
Hong
Hong, 8-night trip
Verified
8/10 Very good
Aug 3, 2025
Convenient and valued option
The hotel is located at the side of West Lake (perhaps some rooms have Lakeview). Next to the hotel is the Wulin Night Market, also many restaurants nearby.
The room is very spacious and clean. Just the facilities looked a bit aged. There was a damp smell at the lobby of room floor but not inside the room. Overall, my stay was comfortable.
Verified traveller
2-night trip
Verified
8/10 Very good
Jul 19, 2025
Nice stay, except for strong smoke smell when it’s a smoke free room. Saw a man in hallway smoking and talking to the room cleaner. I guess it’s allowed?
CHRISTINA
CHRISTINA, 2-night trip
Verified
6/10 Good
May 2, 2024
Hotel condition is a bit old
Wai Kit
Wai Kit, 3-night trip
Verified
6/10 Good
May 26, 2024
Not a 5 star hotel
The hotel can only be rated as 3 star for overall services