Wyndham Grand Plaza Royale Hangzhou

Property class: 4.5
Luxury hotel with 2 restaurants, near West Lake

Choose dates to view prices

Wyndham Grand Plaza Royale Hangzhou features a rooftop terrace and puts you within a 15-minute walk of West Lake and Broken Bridge. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a health club, a fitness center, and a children's pool. Fellow travelers say good things about the overall property condition. Public transportation is just a short walk: Fengqi Road Station is 6 minutes and Wulinmen Station is 13 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
The current price is CA $133
CA $155 total
includes taxes & fees
Nov 23 - Nov 24

Why we love this property

Culinary paradise
Discover 2 restaurants, a cafe, and a bar at this hotel. Satisfy morning cravings with a buffet breakfast for a delicious start to the day.
Dreamy sleep experience
Hypo-allergenic premium bedding meets down comforters and a pillow menu for personalized comfort. Blackout drapes ensure perfect sleep in this luxury hotel.
Mountain views and design
This luxury hotel showcases panoramic lake views from its rooftop terrace. The garden creates a serene retreat in the heart of the city center.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a television, and a view of the city through the windows.

Executive Room, 1 King Bed, Non Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Non Smoking, Lake View

A hotel room with a large bed, a desk with a computer, a TV, and a view of the city.

Executive Room, 1 King Bed, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier King Bed Room

A spacious hotel room with a large bed, two bedside tables, a chandelier, a TV, and a view of the city.

Premier King Bed Room

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe King Bed Room

A modern bathroom with a bathtub, a sink, a toilet, and a shower area.

Deluxe King Bed Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Business Suite, 1 King Bed, Non Smoking

A modern bathroom with a glass shower enclosure, a toilet, a sink with a vanity, and a large mirror.

Business Suite, 1 King Bed, Non Smoking

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Mountain View Twin Room

A hotel room with a large TV, a desk, two beds, and a view of the outdoors.

Mountain View Twin Room

  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Mountain View King Room

A hotel room with a large TV, a desk, two beds, and a view of the outdoors.

Mountain View King Room

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Beds Room

A hotel room with a large bed, a desk with a computer, a television, and a chandelier.

Deluxe Twin Beds Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Premier Twin Beds Room

A hotel room with two beds, a desk with a computer, a TV, and a large window offering a city view.

Premier Twin Beds Room

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

Similar properties

Exterior
EVEN Hotel Hangzhou West Lake by IHG
Downtown Hangzhou
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 37 reviews
The price is CA $90
CA $105 total
includes taxes & fees
Nov 22 - Nov 23
EVEN Hotel Hangzhou West Lake by IHG
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About the area

Map
No 555 Fengqi Road, Hangzhou, Zhejiang, 310006

What's nearby

  • Wulin Night Market - 9 min walk - 0.8 km
  • West Lake - 10 min walk - 0.9 km
  • Hangzhou Jiali Center - 14 min walk - 1.2 km
  • Wulin Square - 15 min walk - 1.3 km
  • Hangzhou Tower Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 39 min drive
  • Hangzhou Station - 12 min drive
  • Hangzhou Railway Station (HZD) - 16 min drive
  • Hangzhou East Railway Station - 18 min drive
  • Fengqi Road Station - 6 min walk
  • Wulinmen Station - 13 min walk
  • Wulin Square Station - 15 min walk

Restaurants

  • ‪KFC (肯德基) - ‬4 min walk
  • ‪翠园 Jade Garden - ‬13 min walk
  • ‪苏小蟹 - ‬4 min walk
  • ‪CHAGEE 霸王茶姬 - ‬5 min walk
  • ‪Wade's Bar & Grill - ‬5 min walk

About this property

Wyndham Grand Plaza Royale Hangzhou

  • Wyndham Grand Plaza Royale Hangzhou features a rooftop terrace and puts you within a 15-minute walk of West Lake and Broken Bridge. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a health club, a fitness center, and a children's pool. Fellow travelers say good things about the overall property condition. Public transportation is just a short walk: Fengqi Road Station is 6 minutes and Wulinmen Station is 13 minutes.

At a glance

CHECK-IN
2:00 p.m.
CHECK-OUT
12:00 p.m.

Hotel size

    • 293 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking

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Reviews

Wyndham Grand Plaza Royale Hangzhou Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was described as sumptuous, adequate, good, and very diverse with many options. (9 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

The room is clean and very spacious. Location is convenient to major attractions and shopping. Breakfast has a lot of choices. Staffs are friendly and helpful. I enjoyed my stay.
Verified review

10/10 Exceptional

excellent location, easy access to west lake and shops n restaurants
Verified review

10/10 Exceptional

Nice stuff, clean room, great service and staff
Verified review

10/10 Exceptional

Very nice staff and great service. Location is awesome where close West Lake and Wulin Night Market, within 10 minutes to metro station.
Verified review

10/10 Exceptional

Beautiful scenery and lake side gardens
Verified review

10/10 Exceptional

Very nice rooms, spacious, modern and comfortable. The hotel location is perfect, minutes of walk from West Lake and also from the night market. Staff is very nice and welcoming.
Verified review

10/10 Exceptional

Quiet accommodation that is near to the night market and Xihu Broken Bridge. Helpful concierge that recommended good local eateries and provided travel advices. Spacious and clean room.
Verified review

10/10 Exceptional

The westlake view of the nine floor room was amazing.
Verified review

10/10 Exceptional

Excellent stay with reasonable sized room

What I love the most about this stay are 1. Sumptuous breakfast 2. Location and proximity to Wulin night market & West Lake 3. Customized pillow 4. View of West Lake
Verified review

10/10 Exceptional

Trip to China

Hotel is really nice and staff are great the only thing which I being picky on is bar area not very good.
Verified review

8/10 Very good

Just beside the famous West Lake, beautiful neighborhood, the facilities are new and advanced, friendly staffs. It looks like the hotel shares with other organizations in the same buildings, and it caused the confusion when I arrived. As it locates in the famous tourism area, you can imagine the area is pretty crowded.
Verified review

8/10 Very good

A conveniently located hotel with large rooms

I would describe the Wyndham Grand Plaza as a four star hotel and not and 4.5 star. It is rather worn out and tired with a drinks lounge that offered little entertainment value and only a few armchairs in the lobby. The marble flooring is old and worn and the bath room fittings the same. The plus points are that it's well located, near the West lake and the room is very spacious. Breakfast is also quite adequate. Hangzhou, on the other hand, is a wonderful destination, green, low density (compared to other Chinese cities) with great food and nice people!
Verified review

8/10 Very good

I don't think this is 5 start hotel: 1) the property facilities are old, for example, the glass-door of shower room cannot prevent shower water leak to bathroom, always. 2) the swimming pool in basement is dark and dirty, with very bad smell, I didn't use but looked around. The fitting facilities and swimming pool are open to public, such as training groups, unsafe at all. 3) the main hotel entry door doesn't open to the street facing west lake (if so that'll be great), however, it's opening to a narrow street with busy traffic, looks like free-market.
Verified review

10/10 Exceptional

Good location.
Verified review

10/10 Exceptional

Nice room, friendly staff. Big breakfast buffet with lots of diverse options. Seems like this hotel is a top choice among international guests.
Verified review

10/10 Exceptional

Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional
Verified review

8/10 Very good

I booked the hotel because there is a roof top terrace to see the West Lake. But in fact, the roof top terrace is closed all the time. I was disappointed. But the staff was nice. The room is a bit outdated but clean.
Verified review

10/10 Exceptional

Nice location, a minute walk to West Lake
Verified review

10/10 Exceptional

Slightly overpriced hotel close to both subway and the West Lake.
Verified review

10/10 Exceptional

The waitress at the buffet (second floor) provided outstanding service, her name is liu wei, we greatly appreciate her!
Verified review

10/10 Exceptional

Clean
Verified review

8/10 Very good

Great location and staff. Hotel is old/run-down. Room on non-smoking floor smelt smokey. Swimming pool was not 5 star hotel worthy: old and looked as if it was a public place
Verified review

8/10 Very good

Convenient and valued option

The hotel is located at the side of West Lake (perhaps some rooms have Lakeview). Next to the hotel is the Wulin Night Market, also many restaurants nearby. The room is very spacious and clean. Just the facilities looked a bit aged. There was a damp smell at the lobby of room floor but not inside the room. Overall, my stay was comfortable.
Verified review

6/10 Good

Hotel condition is a bit old
Verified review

6/10 Good

Not a 5 star hotel

The hotel can only be rated as 3 star for overall services