Our stay was fab! I honestly think the bed we slept upon was the most comfortable bed I have ever had at any hotel, 5 star or otherwise. I lost my phone in a taxi and reception did everything they could to help me find it...I had it back the next day! Breakfast was good! The location was the best. Close to everything,the river, on the square, 12 min walk to the station. The hotel could use a bit of renovating but for the price, it was great value! Everything worked perfectly, A/C, showers, elevator, very clean, comfortable, great pillows and mattress. This hotel is 300 years old and was the home of the wealthiest family in Maastricht. It's the only property in Maastricht that has a front garden.