Bisila Palace

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Bisila Palace is just 0.7 mi (1.2 km) from the airport and offers free pick-up service (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center.
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport pick-up
  • Fitness center
  • Pool bar
  • 24-hour room service
  • Spa services
  • 24-hour business center
  • 7 meeting rooms
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Separate bathtub and shower
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Satellite TV service
CA $240
CA $277 total
includes taxes & fees
Sep 29 - Sep 30

Room options

A hotel room with a large bed, a TV, a desk, and a view of the outdoors.
A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with curtains.
A hotel room with a large bed, a TV, a desk, and a view of the outdoors.
A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with curtains.

Standard Double Room

Exceptional
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
A hotel room with two beds, a nightstand with a phone, a wall-mounted lamp, and a decorative wall piece.
A hotel room with two beds, a TV, a desk, and a view of the outdoors.
A hotel room with two beds, a nightstand with a phone, a wall-mounted lamp, and a decorative wall piece.
A hotel room with two beds, a TV, a desk, and a view of the outdoors.

Standard Twin Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
A hotel room with a wooden cabinet, a small desk with a chair, a television, and a patterned carpet.
A hotel room with a bed, bedside tables, a round table, and a patterned sofa.
A hotel room with a large bed, bedside tables, a chair, and a wall-mounted decorative plate.
A bathroom with two sinks, a mirror, and a trash can.

Junior Suite

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
A standard hotel bathroom with a bathtub, a towel rack, and a showerhead.
A hotel room with a large bed, a nightstand, a lamp, and a view of greenery through the window.
A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.
A bathroom with a bathtub, sink, and mirror.

Standard Suite

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
A hotel room with a large bed, a TV on a wooden table, a round wall decoration, and a window with curtains.
A hotel room with a large bed, a TV on a wooden table, a round wall decoration, and a window with curtains.
A hotel room with a large bed, a TV on a wooden table, a round wall decoration, and a window with curtains.
A hotel room with a large bed, a TV on a wooden table, a round wall decoration, and a window with curtains.

STANDARD DOUBLE

  • Sleeps 2

DOUBLE STANDARD

  • Sleeps 4
A hotel room with two beds, a TV, a desk, and a view of the outdoors.
A hotel room with two beds, a TV, a desk, and a view of the outdoors.
A hotel room with two beds, a TV, a desk, and a view of the outdoors.
A hotel room with two beds, a TV, a desk, and a view of the outdoors.

Standard Twin

  • Sleeps 2

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About the area

Map
Carretera del Aeropuerto, Malabo, Bioko Norte

What's nearby

  • Universidad Nacional de Guinea Ecuatorial - 6 min drive - 6.1 km
  • Malabo City Hall - 6 min drive - 6.4 km
  • Estadio Internacional - 6 min drive - 6.4 km
  • Cathedral de Malabo - 7 min drive - 7.4 km
  • Arena Blanca - 51 min drive - 53.5 km

Getting around

  • Malabo (SSG-Malabo Intl.) - 2 min drive
  • Free airport pick-up

Restaurants

  • ‪Cafe Kristania - ‬8 min drive
  • ‪Restaurante Aire - ‬6 min drive
  • ‪Ventage Café del Mall - ‬6 min drive
  • ‪Bidji Biñia - ‬6 min drive
  • ‪Kafe Bistrot by Imagine - ‬6 min drive

About this property

Bisila Palace

  • Bisila Palace is just 0.7 mi (1.2 km) from the airport and offers free pick-up service (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center.

At a glance

Hotel size

    • 200 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Free airport pickup (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Garden
  • Fitness center
  • An outdoor pool
  • Spa services
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 210
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Accessible airport shuttle
  • Sign language-capable staff
  • Wheelchairs available on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Bisila Palace Hotel
Bisila Palace Malabo
Bisila Palace Hotel Malabo

Frequently asked questions

Is there a pool at Bisila Palace?

Yes, there's an outdoor pool.

Are pets allowed at Bisila Palace?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Bisila Palace?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Bisila Palace?

Yes, a free shuttle from the airport is available.

What are the check-in and check-out times at Bisila Palace?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Bisila Palace and nearby?

Bisila Palace has an outdoor pool and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Bisila Palace?

Yes, there's an onsite restaurant.

What's the area around Bisila Palace like?

Bisila Palace puts you in the heart of Malabo. Popular attractions include Malabo City Hall, which is 6 minutes away by car.

Have a question?

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Bisila Palace Reviews

8.0

Very good

7.4

Cleanliness

9.4

Amenities

7.6

Staff & service

7.2

Property conditions & facilities

What guests liked

  • The airport shuttle service was great, providing convenient transportation to and from the airport. (3 reviews)
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Verified review

10/10 Exceptional

The room was great, not to mention a warm welcome from the friendly and professional staff.
Verified review

10/10 Exceptional

Everyone was extremely kind and courteous. Service was wonderful!
Verified review

10/10 Exceptional

Great Place to Stay

Hotel is a bright spot. Friendly service, good airport shuttle to and from, excellent breakfast buffet. Dinner buffet was outstanding with chef who caters to your requests.
Verified review

6/10 Good

Property is located close to airport with beautiful gardens and rooms are good, reception staff Luximila is horrible, she keep on changing card machine, which one is working she doesn’t know, she is rude, in bar Michael is horrible and always he is in YouTube and what’s app and on phone, not prifessional
Verified review

8/10 Very good

Staff was get friendly, food and service was top notch. Towels bed linens and furniture was not new.
Verified review

2/10 Poor

Unbeleivably terrible on every level possible. Very unprofessional Not clean Didn’t come pick me up from airport even after emailing them Stayed for 2 nights and paid for 3. Wouldnt issue me a refund as i couldn’t stay longer in such hotel. Moved to another hotel.
Verified review

2/10 Poor

Incompetent, lazy service personified by manager

Such a tiring experience of lazy incompetent service. We extended our stay in Malabo to 5 days and were going to stay the full time in Bisila but ended up checking out early because of the lack of quality, the laziness and rude behaviour of the staff, championed by Trinidad. Her disregard for clients and lack of responsiveness compared with her vigor and energy invested in providing excuses and blaming the customer for everything that was wrong was a wonder to behold. Some structural nuisances also … air conditioning mediocre, toiletries scant and scarce, keys never work more than once, beds cushionless, damp pervading everywhere, for the price it’s poor and dated. The only saving grace is the kitchen staff who are cheery and willing to satisfy customers despite some mediocre buffet fare.
Verified review

10/10 Exceptional

Piscina de 25m perfeita para natação

Pra mim, a piscina de 25m é o que há de melhor! Posso manter minha rotina de exercício enquanto estou em viagem. Café da manhã ótimo, funcionários muito prestativos e amáveis. Usei o serviço de pick up do aeroporto e tbm foi ótimo. Ampla variedade de cafés e chás disponíveis no quarto. Única coisa a reclamar é o travesseiro que tinha cheiro de mofo. De resto, tudo perfeito.
Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

8/10 Very good