Hotel Santander Plaza

City-center hotel, steps from Santander Park

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When you stay at Hotel Santander Plaza, you'll be within a 15-minute walk of Santander Park and Magdalena River. Free perks include WiFi and local cuisine breakfast daily between 7:00 AM and 9:30 AM. Also, University Corporation of Huila and Guillermo Plazas Alcid Stadium are just a 5-minute drive away.

Popular amenities

  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (5)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Water dispenser
  • Concierge services

Feel at home (5)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Netflix
  • Free toiletries
CA $54
CA $54 total
Oct 2 - Oct 3

Room options

Showing 10 of 10 rooms
A bathroom with a sink, toilet, and shower area.
A bedroom with a bed, a desk, and a chair.
A bedroom with a bed, a TV mounted on the wall, and a shelving unit.
A bedroom with a bed, a TV mounted on the wall, an air conditioner, and a door leading to another room.

Executive Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
A bathroom with a sink, toilet, and shower.
A hotel room with two beds, a ceiling fan, an air conditioning unit, and a window with curtains.
A small, compact room with two single beds, a window with red curtains, a ceiling fan, and a small staircase.
A room with two wooden beds, each with a blue pillow and a white mattress.

Executive Triple Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
A bathroom with a toilet, sink, and shower.
A bedroom with a bed, a TV, a balcony with a view of greenery, and a tiled floor.
A hotel room with a bed, a TV mounted on the wall, a small table, and a window with curtains.
A bedroom with a bed, a TV mounted on the wall, a small bedside table, and a window with a view of greenery.

Executive Double Room, Balcony, City View

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
A bathroom with a toilet, sink, shower curtain, and tiled walls.
A hotel room with two beds, a bathroom with a sink, and a ceiling fan.
A room with two beds, a ceiling fan, and a door.
A hotel room with two beds, a TV, a ceiling fan, a balcony with a view, and a sliding door.

Executive Triple Room, Balcony, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
A bathroom with a toilet, sink, and shower.
A bedroom with a bed, a bedside table, a mirror, and a window with curtains.
A small, compact room with two single beds, a window with red curtains, a ceiling fan, and a small staircase.
A bedroom with a bed, a television, a ceiling fan, and a window with curtains.

Executive Quadruple Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
A bathroom with a toilet, sink, and shower curtain.
A hotel room with two beds, a TV, a ceiling fan, a balcony with a view, and a sliding door.
A room with two beds, a ceiling fan, and a door.
A room with two beds, a ceiling fan, and a door.

Superior Room, Balcony, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
A bathroom with a toilet, sink, and shower curtain.
A hotel room with two single beds, a TV mounted on the wall, and a window with curtains.
A hotel room with two single beds, a TV, a wardrobe, and a bathroom.
A hotel room with two beds, a TV, a wardrobe, and a bathroom.

Family Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
A small, compact bathroom with a toilet, a shower area, and a sink.
A hotel room with a bed, a TV mounted on the wall, a small table, and a window with curtains.
A bedroom with a bed, a TV, a balcony with a view of greenery, and a tiled floor.
A bedroom with a bed, a TV mounted on the wall, a small bedside table, and a window with a view of greenery.

Executive Double with Balcony

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

DOUBLE WITH BALCONY

  • Sleeps 4

DOUBLE EXECUTIVE CITY VIEW

  • Sleeps 4

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About the area

Map
Carrera 4 #7-63, Neiva, 410010

What's nearby

  • Santander Park - 1 min walk - 0.0 km
  • Neiva Cathedral - 2 min walk - 0.2 km
  • University Corporation of Huila - 20 min walk - 1.7 km
  • Alcvaro Sanchez Silva Coliseum - 4 min drive - 1.8 km
  • University Surcolombiana - 4 min drive - 2.2 km

Getting around

  • Neiva (NVA-Benito Salas) - 10 min drive

Restaurants

  • ‪Restaurante Azafran - ‬7 min walk
  • ‪Soca - ‬4 min walk
  • ‪La Cátedra Café - ‬2 min walk
  • ‪Restaurante Barbacoa - ‬3 min walk
  • ‪Olé Club - ‬4 min walk

About this property

Hotel Santander Plaza

  • When you stay at Hotel Santander Plaza, you'll be within a 15-minute walk of Santander Park and Magdalena River. Free perks include WiFi and local cuisine breakfast daily between 7:00 AM and 9:30 AM. Also, University Corporation of Huila and Guillermo Plazas Alcid Stadium are just a 5-minute drive away.

At a glance

Hotel size

    • 28 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 2:00 PM

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)

Pets

    • Pets stay free
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • No onsite parking

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–9:30 AM
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Uses some LED lighting
  • Water dispenser

Accessibility

  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Santander Plaza Hotel
Hotel Santander Plaza Neiva
Hotel Santander Plaza Hotel Neiva

Frequently asked questions

Does Hotel Santander Plaza offer free cancellation for a full refund?

Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santander Plaza?

Yes, pets stay free.

Is parking offered on site at Hotel Santander Plaza?

Sorry, there's no onsite parking at Hotel Santander Plaza.

What are the check-in and check-out times at Hotel Santander Plaza?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 2:00 PM.

What is there to do at Hotel Santander Plaza and nearby?

Recommended spots to visit include Santander Park (1-min walk) and Magdalena River (11-min walk), along with University Corporation of Huila (1 mi) and Guillermo Plazas Alcid Stadium (1.3 mi).

What's the area around Hotel Santander Plaza like?

Hotel Santander Plaza is in the heart of Neiva, a short 20-minute walk from University Corporation of Huila and 11 minutes' walk from Magdalena River.

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Hotel Santander Plaza Reviews

4.4

4.8

Cleanliness

4.0

Amenities

6.8

Staff & service

3.2

Property conditions & facilities
Verified review

4/10 Fair

I will start with the good part: staff were friendly, helpful and patient with my limited Spanish skills. The room I received was poorly equipped and seemingly in midst of reconstruction. Although this was a budget decision and I didn't pay much, the price should cannot justify missing toilet seat and broken shower with one temperature: cold. The water was flowing in one stream like from a hose attached to the wall. The walls had numerous wet stains and dark spots that I decided I won't inspect closer. You'll get one towel and one tiny soap bar which you will be moving from sink to shower. Liquid soap dispensers were empty. There were stains on the sheets and other signs of dirt around the room. Not suitable for people with any issues, the stairs are steep and there's no elevator. Luckily, I only stayed overnight and left early in the morning. Owners should act swiftly to make these rooms at least half decent. Again thank to the reception staff who are friendly and hard-working.
Verified review

2/10 Poor

Said no breakfast. a/c broken and bugs crawling around the room. I left and couldn't get refunded. Really bad!
Verified review

10/10 Exceptional

La atención fue buena y la habitación estaba impecable. Muy bien servicio
Verified review

4/10 Fair

Desayuno pesimo hotel con muchos pisos sin ascensor. No recomiendo
Verified review

2/10 Poor