10/10 Exceptional
Hotel was perfect for our stay in Hanoi. Centrally located, clean and well appointed. The staff were all exceptionally helpful and made our stay a very enjoyable one. Would stay there again.
Keith
Keith, 2-night trip
Jacosmo Hotel & Spa
Art Deco hotel with spa, near Hoan Kiem Lake
Jacosmo Hotel & Spa, nestled near Hoan Kiem Lake and Hanoi Old Town Night Market, offers a tranquil retreat with a fireplace in the lobby and Gia Bao Grand Restaurant serving delectable meals. Unwind at the spa with body treatments or explore nearby Thang Long Water Puppet Theatre while staying connected with free in-room WiFi; past guests rave about the breakfast, helpful staff, and location.
Exceptional
Popular amenities
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Breakfast available
- Room service
- Coffee shop/cafe
- Airport shuttle
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
- Car rentals on site
- Computer station
Feel at home (6)
- Children stay free
- Private bathroom
- Premium TV channels
- Daily housekeeping
- Elevator
- Minibar
Why we love this property
Spa relaxation paradise
The hotel spa offers daily treatments including scrubs, wraps, and facials. Swedish massages and soaking tubs complete the relaxation experience.
Historical city charm
This hotel showcases Art Deco architecture in the city center's historical district. Curated decor adds to the timeless charm of this elegant property.
Dining on your terms
The hotel restaurant, cafe, and bar cater to diverse tastes. A buffet breakfast starts each day on a delicious note.
Room options
Check availability for these dates
Showing 9 of 9 rooms
Deluxe Double or Twin Room
Exceptional
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Renovated in 2022
Memory foam bed
Premium bedding
- Sleeps 3
- 1 King Bed OR 1 Twin Bed
Deluxe Double with window
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Renovated in 2022
Memory foam bed
Premium bedding
- 18 sq m
- Sleeps 2
- 1 King Bed
Executive Double or Twin Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Premium bedding
- Sleeps 3
- 1 King Bed OR 1 Twin Bed
Family Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Premium bedding
- City view
- Sleeps 5
- 1 King Bed and 2 Twin Beds
Executive Suite City view
Exceptional
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Premium bedding
- City view
- Sleeps 3
- 1 King Bed
Ja Cosmo Suite Balcony with Jacuzzi
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
- City view
- Sleeps 4
- 1 King Bed
Junior Suite Balcony
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Premium bedding
- City view
- Sleeps 2
- 1 King Bed
Family Suite City View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Premium bedding
- City view
- Sleeps 7
- 2 King Beds
Deluxe Triple Room, City View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Renovated in 2022
Premium bedding
- City view
- Sleeps 5
- 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed
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About the area
23 Lo Su, Hoan Kiem, Hanoi
About this property
At a glance
Property amenities
Room amenities
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Frequently asked questions
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Jacosmo Hotel & Spa Reviews
Exceptional
9.0
Cleanliness
9.4
Location
9.8
Staff & service
8.8
Property conditions & facilities
What guests liked
- Breakfast was delicious and offered a good selection with some extra food that can be ordered from the menu for free. (17 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffLocationRoomBreakfastBedLakeValueAir conditioningFoodTours10/10 Exceptional
Very comfortable, great location
David
David, 4-night trip
10/10 Exceptional
Amazing front desk team
Vivian and Laurent at the Reception desk went above and beyond to make us and other guests feel welcome and at home. The hotel owners are fortunate to have such professional, efficient and helpful staff. Vivian went above and beyond to ensure celiac food (gluten free) medical food limitations were addressed. Great hotel location and family room was spacious and not noisy.
John
John, 2-night trip
8/10 Very good
Friendly staffs and great location.
Ming Chee
Ming Chee, 3-night trip
10/10 Exceptional
Amazing
We loved our stay here. The hotel is beautiful & our room was great. The staff were so friendly & helpful. The location was perfect, so close to great food spots.
Scarlet
Scarlet, 2-night trip
10/10 Exceptional
Great staff and clean hotel! Good location and free breakfast!
Isabella
Isabella, 2-night trip
8/10 Very good
Great location and staff was extremely helpful and friendly!
William
William, 3-night trip
10/10 Exceptional
Awesome place and staff.
Matteo
Matteo, 5-night trip
8/10 Very good
Brian at the front desk was very helpful and the breakfast and coffee was excellent.
Louie
Louie, 3-night trip
10/10 Exceptional
Good location ; staffs r so friendly
Oanh
Oanh, 1-night trip
10/10 Exceptional
Lovely stay! Very helpful staff
Fraser
Fraser, 4-night trip
10/10 Exceptional
The staff at Jacosmo, couldn't be more helpful, and its a great location.
Claire
Claire, 7-night trip
10/10 Exceptional
Good stay & good staffs
Jia Jun
10/10 Exceptional
A great stay overall
A great stay overall. The location is close to many food options and tourist destinations. Room was clean with a comfortable bed. Staff were pleasant to deal with
Erik
Erik, 3-night trip
10/10 Exceptional
Great value for money
Exceptional service - good large sized room - wonderful location.
christian
christian, 4-night trip
10/10 Exceptional
We stayed 2 nights The staff was attentive and helpful. The property was clean. The staff responded quickly to our needs or questions.
hoa
hoa, 2-night trip
10/10 Exceptional
Clean, spacious, and good location
Verified traveller
3-night trip
8/10 Very good
Good location at the heart of Old Quarter. The staff were very nice and helpful.
Verified traveller
1-night trip
10/10 Exceptional
The location is fantastic. The staff were most helpful and friendly.
We like our daily breakfast. We love our stay and will come back again.
Shani
Shani, 8-night trip
10/10 Exceptional
Haoi trip
Staff were great and accomodating. Hotel was good.
Eric Joseph
Eric Joseph, 3-night trip
10/10 Exceptional
Incredibly friendly staff - good recommendations on food and cafes.
Breakfast is included and very nice.
The location is great with many places in walking distance.
Room is clean and nice.
Thomas
Thomas, 3-night trip
10/10 Exceptional
Nice and cozy hotel with eminent service.
Great room and great location in the old city next to hoan kiem lake.
Many great food options in the area.
Staff are very helpfully and attending to all needs.
Will definitely stay here again next time I'm in Hanoi.
Daniel
Daniel, 5-night trip
8/10 Very good
Good for short stay
Decent hotel for one or two nights. The staff are lovely and service is very good. The hotel could do with an upgrade though as it seems quite old and out-dated.
Verified traveller
1-night trip
10/10 Exceptional
The staff at JaCosmo are absolutely amazing! They made our trip very easy and smooth with transportation and local recommendations.
Makayla
Makayla, 1-night trip
8/10 Very good
Good location
Hotel is in great location with fantastic service.
Hotel bed is very firm and we had issues with water supply to the room.
Gareth
Gareth, 2-night trip
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