10/10 Exceptional
Angela
Jul 18, 2024Excellent hotel in a perfect location. We enjoyed the breakfast each morning. The staff was incredible
Eliana Signature Hanoi Hotel
Art Deco hotel with full-service spa, connected to the convention center, near Hoan Kiem Lake
Choose dates to view prices
Eliana Signature Hanoi Hotel features a rooftop terrace and puts you within a 5-minute walk of Hoan Kiem Lake. Guests can indulge in mani/pedis at the spa, and Asian cuisine is served at SoyBean Restaurant, which is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a garden are other highlights at this Art Deco hotel. Fellow travelers say great things about the helpful staff.
9.4
Exceptional
Popular amenities
- Spa
- Airport transfer
- Parking available
- Free WiFi
- Air conditioning
Room options
Check availability for these dates
Showing 7 of 7 rooms
Junior City View
10.0Exceptional
1 review
- City view
- 25 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
- Free wired internet
Family Suite City View
- City view
- 45 sq m
- 1 bedroom
- Sleeps 5
- 2 King Beds
- Free wired internet
Eliana Suite Terrace
- City view
- 45 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
- Free wired internet
Deluxe double room with internal window
9.2Wonderful
5 reviews
- 22 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
- Free wired internet
Deluxe double room with standing balcony
9.4Exceptional
3 reviews
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free wired internet
Suite Executive with internal window
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free wired internet
Family Triple Room
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Large Twin Bed
- Free wired internet
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About the area
38 Lo Su, Hoan Kiem, Hanoi
What's nearby
- Hoan Kiem Lake - 3 min walk - 0.3 km
- Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
- The Old Quarter Gallery - 5 min walk - 0.5 km
- Hanoi Old Town Night Market - 7 min walk - 0.6 km
- Hanoi Opera House - 10 min walk - 0.9 km
Getting around
- Noi Bai Intl. Airport (HAN) - 38 min drive
- Hanoi Gia Lam Station - 15 min drive
- Hanoi Long Bien Station - 16 min walk
- Hanoi Railway Station - 24 min walk
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
Restaurants
- Bánh Mỳ Bà Dần - 1 min walk
- Bánh xèo Zòn - 1 min walk
- Cơm rang, Phở Xào - 1 min walk
- Authentic Hotel - 2 min walk
- Colette French Bistro & Wine Bar - 1 min walk
About this property
Eliana Signature Hanoi Hotel
- Eliana Signature Hanoi Hotel features a rooftop terrace and puts you within a 5-minute walk of Hoan Kiem Lake. Guests can indulge in mani/pedis at the spa, and Asian cuisine is served at SoyBean Restaurant, which is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a garden are other highlights at this Art Deco hotel. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
- 37 rooms
- Arranged over 8 floors
Arriving/Leaving
- Check-in start time: 2 PM; Check-in end time: midnight
- Late check-in subject to availability
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms
Parking
- Onsite parking limited
Transfers
- Airport shuttle on request (available 24 hours)*
Offsite
- Area shuttle*
Other information
- Designated smoking areas
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Eliana Signature Hanoi Hotel Reviews
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Location
9.8
Staff & service
9.0
Property conditions & facilities
What guests liked
- Breakfast was excellent with many options, including made-to-order dishes and a wide variety of choices. (11 reviews)
- The hotel's restaurant offers excellent Vietnamese dishes, including Pho, and the staff is very polite and professional. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staffLocationRoomBreakfastRestaurant8/10 Very good
Gregory
Nov 22, 2024Good overall stay. Staff was fantastic and breakfast was excellent. The property is a bit rougher around the edges than it appears in pictures, but we liked the decor.
10/10 Exceptional
Yong
Apr 22, 2024Front staff was super friendly. The location is perfact right in the Hoan Kiem but slightly off busy tourist area. I stayed 2 nights before I go to halong bay, I wish I stayed there whole time.
10/10 Exceptional
Emil
Oct 15, 2024Great Hotel!
Excellent service by staff. Stayed at other hotels within the same price range in Hanoi, this had by far the best rooms. Also very quiet compared to all other hotels, probably due to them being more central in old town, but the 2 minute walk is completely worth it.
10/10 Exceptional
Jeyamani
Jun 19, 2025Excellent service
8/10 Very good
Verified traveller
May 17, 2025The staff were very helpful. The only downside was that the wifi was weak in our room.
10/10 Exceptional
Cheuk-Fun Geoffrey
Mar 17, 2024Staff were very friendly and helpful - couldn't have asked for better. The location is both an boon (centre of old town) and a bane (narrow crowded streets.
10/10 Exceptional
John
Jan 22, 2024The staff are very friendly and sociable, and very informative on arrival giving you a map and tip sheet for the local area. The interior design is colourful and beautifully decorated. I would recommend to any first timers to Hanoi and I would return definitely. The breakfast is plentiful with many choices with friendly staff to help serve you, excellent hospitality!
8/10 Very good
Sumita
Oct 12, 2023There were vegetarian options available. Hotel also provided a complimentary cake, fruits and decorated the room for a birthday surprise, very well done.
10/10 Exceptional
Sofie
Nov 19, 2024Beautiful decor and amazing staff
We had a great stay at Eliana Signature for four nights. The hotel is beautifully decorated, even if rooms are a bit worn here and there but it didn't take away from our experience. The location is great with walking distance to the lake, shopping, plenty of restaurants and cafés. Good breakfast with eggs, sandwiches, soup, and pancakes freshly made to order in addition to the buffet with lots of options.
The staff is super friendly and goes above and beyond to help with anything you might need.
10/10 Exceptional
Danny Soerinder
Dec 11, 2023The hotel is right in the down town area. Plenty of stores and dining options in the area as well as coffee shops and juice bars.
The personal at the hotel are awesome. Jane, Thao, Thao, Chen and the others are very friendly, hospital, kind, caring and fun to talk to. By far the best group of people i ever met. They made the stay awesome. Definitely staying here again when i go back.
A special shoutout to Jane for her help with the trips and booking of everything. She arranged everything perfectly!
10/10 Exceptional
Joseph
Dec 2, 2023I cannot say enough good things about the hotel and staff!
The roo m was nice with a big bed and all the conveniences. Nice shower, wifi, fridge and coffee maker. Plus staff cleaned the room to perfection.
Breakfast was excellent! Had many options to choose from. Hot, cold,fruit plus a made to order menu. The breakfast crew was very nice and the top floor gives you a great view of hanoi.
The staff offered help whenever they could. The front door was opened for me when i entered, i had laundry done quickly, and they always said hello and asked me if i was having a good time in Hanoi.
I would recommend this hotel for great service at a great price. Its a couple blocks from Hoen Lake and the water puppet theater.
It in the heart of the old quarter, but quiet enough when you need to relax.
Thanks to all the friendly and helpful staff at Elaina Signature Hotel for a wonderful experience my first time visiting Hanoi and Vietnam.
10/10 Exceptional
maria
May 18, 2023excellent hotel and nice room
10/10 Exceptional
Rahul
Dec 8, 2024A very pleasant place to stay. We wished we stayed longer.
10/10 Exceptional
Maggie
May 18, 2023Great location and service
Really nice and helpful staff
Highly recommended
10/10 Exceptional
vuong
Jun 21, 2023Good location
10/10 Exceptional
BRIAN DOUGLAS
May 2, 2023The staff were very kind and helpful.
10/10 Exceptional
Conceirge
May 26, 2023Great experience , nice staff
10/10 Exceptional
John
Jun 17, 2023Lovely staff, very helpful and attentive.
8/10 Very good
Jim
May 31, 2023The staff were very friendly and helpful. Good location in the Old Quarter and close to lake. The breakfast and service was good.
10/10 Exceptional
hung
May 12, 2023Hotel is in the good location, staff is amazing. They were very helpful. Room is spacious and clean, especially, the price is really cheap.
10/10 Exceptional
Levent
Jun 13, 2025They were so helpful
6/10 Good
Emma
Jun 29, 2023The staff were amazing and extremely friendly. The location was great. The hotel was doing major construction and was not told of this prior.
10/10 Exceptional
Mrs
Jun 15, 2023great
4/10 Fair
John
Feb 21, 2026While the hotel’s location is convenient, the poor customer service, unclean initial room, and logistical frustrations make it hard to recommend. Management and staff of this hotel should prioritise improving professionalism, cleanliness, and the overall guest experience. Until these issues are addressed, travelers might be better served looking elsewhere.