In the heart of Melbourne, Quest On William offers a refreshing retreat near Collins Street. Stay connected with in-room WiFi, work out at the gym, and take advantage of dry cleaning services and luggage storage. The helpful staff has left a lasting impression on previous guests.
Popular amenities
Lounge area
Kitchen
Parking available
Gym
Refrigerator
Non-smoking
Main amenities (12)
68 smoke-free apartments
Housekeeping on weekdays
Fitness center
Self parking
Room service
Air conditioning
Front-desk safe
Laundry service
Conference space
Meeting room
Concierge services
Luggage storage
Feel at home (6)
Kitchen
Separate dining area
Living room
Premium TV channels
Washer/dryer
Coffee/tea maker
The current price is CA $159
CA $159
CA $175 total
includes taxes & fees
May 5 - May 6
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Executive One Bedroom Apartment
Executive One Bedroom Apartment
Highlights
Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
71 sq m
1 bedroom
1 bathroom
Sleeps 2
1 Queen Bed
View all photos for One Bedroom Apartment
One Bedroom Apartment
Highlights
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
71 sq m
1 bedroom
1 bathroom
Sleeps 2
1 Queen Bed
View all photos for Executive Two Bedroom Apartment
Executive Two Bedroom Apartment
Highlights
Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
88 sq m
2 bedrooms
2 bathrooms
Sleeps 4
2 King Beds OR 1 King Bed and 2 Twin Beds
View all photos for Studio Apartment
Studio Apartment
Highlights
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
48 sq m
1 bedroom
1 bathroom
Sleeps 2
1 Queen Bed
View all photos for Three Bedroom Apartment
Three Bedroom Apartment
Highlights
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
132 sq m
3 bedrooms
2 bathrooms
Sleeps 6
3 King Beds OR 1 King Bed and 4 Twin Beds
View all photos for Deluxe Two Bedroom Apartment
Deluxe Two Bedroom Apartment
Highlights
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
118 sq m
2 bedrooms
2 bathrooms
Sleeps 4
2 Queen Beds OR 1 King Bed, 2 Twin Beds and 1 Queen Bed
View all photos for Two Bedroom Apartment
Two Bedroom Apartment
Highlights
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
72 sq m
2 bedrooms
1 bathroom
Sleeps 4
2 King Beds OR 1 King Bed and 2 Twin Beds
View all photos for Two Bedroom Executive Apartment
Two Bedroom Executive Apartment
Sleeps 4
1 Queen Bed and 1 King Bed
View all photos for One Bedroom Executive Apartment
When you stay at Quest On William, you'll be in a great location, within just a 10-minute walk of Collins Street and Melbourne Central. Apartments feature bonuses like kitchens and washers/dryers, along with LCD TVs and room service. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Flagstaff Station is 5 minutes and Melbourne Central Station is 11 minutes.
Languages
Chinese (Mandarin), English, Filipino, French, Thai, Vietnamese
At a glance
Property size
68 apartments
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (AUD 50 per night; includes in/out privileges)
Onsite parking limited
24-hour offsite parking within 755 ft (AUD 50 per night)
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
Secured covered self parking on site (AUD 50 per night)
Limited onsite parking
24-hour offsite parking within 755 ft (AUD 50 per night)
Kitchen
Refrigerator
Stovetop
Microwave
Oven
Dishwasher
Electric kettle
Coffee/tea maker
Cookware/dishes/utensils
Toaster
Dining
Room service available
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 50.0 per night
Bathrooms
Shower
Free toiletries
Hair dryer
Towels provided
Living spaces
Living room
Dining room
Entertainment
45-inch LCD TV with cable service
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry service
Work spaces
1 meeting room
Desk
Conference space (861 square feet)
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Soundproofing
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Front desk (limited hours)
Location highlights
Near a metro station
Near a train station
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
68 rooms
14 floors
1 building
Built in 1997
Fees & policies
Refundable deposits
Deposit: AUD 500 per accommodation, per stay
Optional extras
Late check-out can be arranged for an extra charge of AUD 50 (subject to availability)
Children & extra beds
Cribs/infant beds are available for AUD 15.0 per night
Rollaway beds are available for AUD 50.0 per night
Parking
Covered self parking costs AUD 50 per night with in/out privileges
Parking is available nearby and costs AUD 50 per night (755 ft away; open 24 hours)
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property is professionally cleaned.
Also known as
Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne
Frequently asked questions
Does Quest On William offer free cancellation for a full refund?
Yes, Quest On William does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest On William?
Sorry, pets aren't allowed.
Is parking offered on site at Quest On William?
Yes. Self parking costs AUD 50 per night. Parking spots may be limited.
What are the check-in and check-out times at Quest On William?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Quest On William and nearby?
Maintain your daily exercise routine at the gym.
Does Quest On William have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Quest On William like?
Quest On William is a short 5-minute walk from Flagstaff Station and 4 minutes' walk from Collins Street.
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Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Location
Room
Apartment
Bed
Service staff
Lobby
Cities
Bedrooms
Car
Bathroom
Reviews
6/10 Good
Apr 4, 2025
Large and centrally located
Large unit, centrally located. A bit tired design but as expected with the Quest brand.
Value for money considering the costs of accommodation in MEL.
Will consider for future stays
null
null, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 12, 2025
Felt like home
I loved staying in a large condo, which is so much better than a small hotel room. Every room was huge, including the bathroom. There was a washer and dryer in the unit, as well as a full kitchen.
Irene
Irene, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 2, 2025
Brady
Brady, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
Jan 21, 2025
Excellent location in the CBD. This property is an apartment hotel, so it was functional. We specifically like the kitchen and laundry facilities. One downside is that, they don't take an international credit card for deposit, so you need to pay in Australian cash. Another issue we faced was that there's no room service, so we had to go in person to the front desk in order to get extra coffee, etc.
Location is unbeatable and walkable.
Anusha
Anusha, 3-night family trip
Verified Orbitz guest review
10/10 Exceptional
Jan 19, 2025
Spacious suite, we had a corner unit, very comfortable, everything we needed. Like home.
The gym was located in a small space, no windows.
The front desk staff was friendly and helpful. I would stay there again.
Johanne
Johanne, 5-night trip
Verified Expedia guest review
8/10 Very good
Jan 3, 2025
Reception desk was not always staffed in the hours advertised which was inconvenient.
Suzanne
Suzanne, 4-night romance trip
Verified Wotif guest review
8/10 Very good
Jan 2, 2025
Central
Lovely central accommodation with good shopping and pubs and restaurants all within walking distance. Room was a bit noisy from traffic on William Street and the aircon seemed not to work too well. Otherwise good self contained accommodation with everything needed for a good holiday.
Vikki
Vikki, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Great central location. Family friendly.
Sally
Sally, 1-night family trip
Verified Wotif guest review
8/10 Very good
Dec 22, 2024
Yee Chiung
Yee Chiung, 4-night trip
Verified Expedia guest review
8/10 Very good
Dec 4, 2024
Raelene
Raelene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Staff were fantastic.Nothing was a bother .Enjoyed our stay immensely.
Ann
Ann, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
Nov 20, 2024
Lillian
Lillian, 5-night family trip
Verified Wotif guest review
8/10 Very good
Nov 20, 2024
Michaela
Michaela, 2-night trip
Verified Expedia guest review
6/10 Good
Nov 20, 2024
Trip to concert at Marvel Stadium
The hotel is in an excellent location for our trip to Pearl jam at Marvel Stadium, and the room was very good with excellent facilities and the shower was great. The only downside was the noise. Our room was the tram side of the building and it was quite loud, and for some reason the plumbing is also very loud in the building. Overall we would stay again but request a room away from the William Street side of the building.
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
We had a great stay here, will be back again when in Melbourne.
Tracey
Tracey, 3-night romance trip
Verified Wotif guest review
8/10 Very good
Nov 16, 2024
Lillian
Lillian, 5-night family trip
Verified Wotif guest review
8/10 Very good
Nov 11, 2024
Lillian
Lillian, 5-night family trip
Verified Wotif guest review
10/10 Exceptional
Oct 24, 2024
Stephen
Stephen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2024
Surprise package
Customer service was outstanding
Our room was extremely clean
Georgina
Georgina, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 13, 2024
Kassandra
Kassandra, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
Oct 13, 2024
Very helpful staff
Indiana
Indiana, 1-night trip with friends
Verified Wotif guest review
10/10 Exceptional
Oct 8, 2024
Meyer
Meyer, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
Easy check-in, very clean & comfortable.
Lois
Lois, 1-night trip
Verified Wotif guest review
8/10 Very good
Sep 9, 2024
Very happy with our booking! Such a clean apartment and very spacious. Great location for what we needed.
Danae
Danae, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Aug 25, 2024
The property is tired and needs some TLC. Good location with Tram station across the road and easy walking to dining and shopping options.