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Mandarin Oriental, Macau, Macau

Luxury hotel with full-service spa, connected to a shopping center, near Macau Museum of Art

From
$272 CAD

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1 / 31Infinity Pool
Avenida Dr Sun Yat Sen, NAPE, Macau, Macau SAR
9.4.Exceptional.
  • Excellent service from front desk, housekeeping, pool and even technician. The rooms are…

    Jun. 6, 2021

  • The service and attitude of MO Macau staff is outstanding. They made the 2 nights 48 hour…

    Jan. 23, 2020

See all 64 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Shopping
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 213 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free ferry terminal shuttle

For families

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Macau
  • Macau Museum of Art - 13 min walk
  • Hospital Conde S. Januario - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed, Lake View
  • Deluxe Twin Room, 2 Single Beds, Lake View
  • Panoramic Suite, 1 King Bed
  • Premier Room, 1 King Bed, View
  • Deluxe Room, 1 King Bed, Bay View
  • Deluxe Twin Room, 2 Single Beds, Bay View
  • Suite, 1 King Bed (Waterfront)
  • Mandarin, Premier Room, 1 King Bed, View
  • Deluxe Suite, 1 King Bed

What’s around

Landmarks

  • Heart of Macau
  • Macau Museum of Art - 13 min walk
  • Hospital Conde S. Januario - 19 min walk

Getting around

  • Hong Kong International Airport (HKG) - 52 min drive
  • Macau Intl. Airport (MFM) - 8 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 13 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 43 min drive
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle
map
See on map
Avenida Dr Sun Yat Sen, NAPE, Macau, Macau SAR

At a glance

Hotel size

  • This hotel has 213 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed

Transfers

  • Airport shuttle from 9 AM to 9 PM*
  • Free ferry terminal shuttle

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Pay movies
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa has 8 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

Dining

Vida Rica - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MOP 251 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MOP 805 per vehicle (one-way)

Children and extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property uses a grey water recycling system.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Mandarin Oriental Macau Hotel
  • Mandarin Oriental Macau
  • Mandarin Oriental Macau Hotel
  • Mandarin Oriental, Macau Hotel
  • Mandarin Oriental, Macau Macau
  • Mandarin Oriental, Macau Hotel Macau

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Mandarin Oriental, Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there's an onsite restaurant, Vida Rica. Nearby restaurants include Antica Trattoria (6-min walk), Indian Spice (10-min walk), and A Baia (11-min walk).
  • Yes, an airport shuttle is available from 9 AM to 9 PM on request. The charge is MOP 805 per vehicle one-way.
  • No, this hotel doesn't have a casino, but Lisboa Casino (13-min walk) and Rio Casino (19-min walk) are both nearby.
  • Mandarin Oriental, Macau has a spa and a steam room.
9.4.Exceptional.
  • 10.0.Exceptional

    Amazing hotel with FANTASTIC service.

    2 night business trip, Oct. 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent service

    Well located and excellent service by staff

    1 night business trip, Aug. 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quite and relatively small hotel in Macau, good size of room

    Ben, 2 night business trip, Jul. 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay! Very professional!

    Hands down best service! Nero @ the front desk!

    Henry, 1 night romance trip, May 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    good acation and location and lacation for tourists

    1 night family trip, Feb. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Young children well taken care of

    We stayed over NY as a family. Our daughter is only 18mths. We booked a room in the prow hoping to see the fireworks. MO guaranteed we would see the fireworks and we were not disappointed. They are thoughtful ensuring every amenity for our daughter was available.

    Jessica, 3 night family trip, Dec. 31, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel to visit Macau

    Really enjoyed our stay. Everything was perfect from the hotel staff to the room and restaurant. Great experience!

    olivier, 1 night trip, Sep. 30, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    卓越6星水準

    前檯服務員Alex令人有賓至如歸感覺。親切友善專業,值得表揚。 Room Service服務及食物質素都在水準之上 特別大讚早餐,食物質素超卓,環境舒服。剛剛遇上是直接向服務員order 早餐,真的很貼心安排 提升位:酒店可以有USB位。房內水樽有兩次都被開爛個蓋

    WAI YIP, 1 night trip, Feb. 24, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    2部屋で2泊予約したのですが、まず気になった点から、アップグレードして頂いた部屋の一つ上の階からの水漏れの音が気になりました。もう一部屋は2泊目のコーヒーカップが使用済みにも関わらず新品に交換されていなかった事です。全体的には良かったですが、2泊目の水回りの掃除がイマイチかな?と思いました。朝食も美味しかったですし、何よりマカオの中心部の喧騒から離れ、静かに過ごせた事が良かったです。

    チョビ子, 2 night family trip, Jan. 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    きらびやかでどちらかというと落ち着かないマカオ地区のホテル群の中で、マンダリオリエンタルマカオは、こじんまりと落ち着いた雰囲気のホテルです。またスタッフの対応も素晴らしく、快適な時間を過ごすことができました。ベイビューの部屋を選びましたが眺めも良く、満足できるホテルです。

    osa, 2 night family trip, Dec. 28, 2019

    Verified Expedia guest review

See all 64 reviews