2/10
Checked in and when we arrived in room the room had not been cleaned. Dirty pillow case still on floor. Pillows smelt of greasy hair. I went to reception and the lady came to the room with me she said this was normal. We requested a different room and were given a disabled room that was tiny. The hotel was not even half full she could have given us any room but was not happy we had complained.
We were woken at 6 am by a fire alarm and the whole hotel were outside. We used the bar and restaurant and the food was excellent

Paul
1-night trip