The location is very central, opposite Garibaldi Square and the main station, but unfortunately the area was extremely dirty, run-down and felt unsafe. Looking down from our 16th-floor balcony, we could see a huge amount of rubbish dumped below, including hundreds of bin bags, mattresses and prams, with people going through it. The building itself was also very dilapidated and unattractive from the outside. Had I been travelling alone, I would not have felt safe walking around the area.
I was not aware before booking that the apartment was on the 16th floor. Getting into the apartment was like an escape room, requiring four different codes to access the building and apartment. The lift also required 10 cents per journey, which was inconvenient after arriving from the airport without any change.
The apartment was very basic. The bed was reasonably comfortable and the air conditioning was adequate, but the kitchenette was practically unusable, with no kettle, glasses, plates or cutlery and no sink. The bathroom also had visible watermarks on the taps and shower and did not appear particularly clean.
The views, including Mount Vesuvius, were impressive, but the balcony felt unsafe due to the large gaps in the railings and unusable metal table and chairs due to the intense heat!
Overall, had we known the condition of the building, the surrounding area and the lack of basic facilities, we would not have booked this property and as such we have been left with a poor view of Naples.