Tollgate Hotel

Property class: 2
Stoke-on-Trent hotel in regional park

Choose dates to view prices

Enjoy your visit to Stoke-on-Trent with a stay at Tollgate Hotel. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks.

Reviews

6.0 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • 24/7 front desk
  • Electric vehicle charging point
$43 nightly
The current price is $51 total
Total with taxes and fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a chair, a wardrobe, a television, and a painting on the wall.

Deluxe Double Room

  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A neatly made bed with white linens, a window with sheer curtains, and a wall-mounted lamp.

Deluxe Twin Room

  • Park view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A bathroom with a toilet, sink, and bathtub.

Family Room

  • Park view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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  • Pet friendly
  • Free WiFi
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$45 nightly
The price is $56
Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Map
Tollgate Hotel & Leisure, Ripon Road, Stoke-on-Trent, England, ST3 3BS

What's nearby

  • Longton Park - 10 min walk - 0.9 km
  • Trentham Gardens - 10 min drive - 7.0 km
  • Regent Theatre - 15 min drive - 7.8 km
  • Waterworld - 16 min drive - 9.5 km
  • Alton Towers - 38 min drive - 29.0 km

Getting around

  • Manchester Airport (MAN) - 55 min drive
  • Birmingham Airport (BHX) - 74 min drive
  • Longton Station - 7 min drive
  • Blythe Bridge Station - 13 min drive
  • Stoke-On-Trent Station - 15 min drive

Restaurants

  • ‪Hem Heath - ‬17 min walk
  • ‪Gables - ‬8 min walk
  • ‪The Coffee House - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Costa's Catch of the Day - ‬19 min walk

About this property

Tollgate Hotel

  • Enjoy your visit to Stoke-on-Trent with a stay at Tollgate Hotel. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
10:00am

Hotel size

    • 24 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas (fines apply)

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Reviews

Tollgate Hotel Reviews

6.0

Good

6.2

Cleanliness

5.2

Amenities

7.0

Staff & service

5.4

Property conditions & facilities

Reviews

Verified review

6/10 Good

This property is quite run down and seriously needs some money spent on it. Free parking was a bonus and location was good for the things we wanted
Verified review

8/10 Very good

Handy for my needs, lovely comfy bed, very pleasant staff
Verified review

6/10 Good

Great low price. The rooms are dated and in need of renovation, but they are clean
Verified review

6/10 Good

The location was c
Verified review

2/10 Poor

You get what you pay for

Never returning. Window catch screws hanging out. Mould in 3 places in bathroom. Dirt in bottom of wardrobe. When I checked in guy was talking to someone through ear buds. Slapped a card machine in my face no how much I was to pay. 2 big flats across the road were broken into. Food down the road by Aldi very nice.
Verified review

8/10 Very good

This is a budget hotel and extremely good value for the low price I paid. Some very good points... Room fairly spacious, warm radiator, lots of hot water, safe place to park the car, pretty central as just off the M6, unlimited supply of coffee tea milk and sugar, easy to operate small TV adequate size for the room, bed very comfortable . The staff were very helpful and efficient. Negative points are few but relate to bathroom in particular. Needed a good clean in some areas and older fittings were a bit 'creaky' but nothing a touch of WD 40 wouldn't put right. Perhaps newer tiling and regrouting in the shower but plenty of hot water any time. As I was pleased overall with my stay, I mentioned these points to receptionist as I checked out so that they might be rectified to prevent other guests downgrading the whole experience because of a few faults. People can be mean. I would recommend this hotel on being a great price for good facilities.
Verified review

8/10 Very good

Real easy freindly check in. Rooms are clean and adequately appointed. It was a spacious double room, with generous size bathroom with bath tub. Its nice to have iron, ironing board, trouser press, hairdryer and fan. Unfortunately the pillows are a bit inadequate. Provided with 3 very flat, very warn pillows for a double room for two people. We put up with this as it'd been a long day and couldn't be bothered to go to reception. Im sure they would have sorted thisbout if we'd asked. Also the shower (which mixer looks to have been recently replaced) was very temperamental. Basically a lot of fiddling to get a usable temperature, the finest adjustment being either very cold or scolding hot. Overall for a 2 star hotel at the price we paid a reasonable stay and somewhere we would stay again for affordable hassle free accommodation.
Verified review

8/10 Very good

So affordable and well worth it. To make it better just have the pub up and running. Although the recommendation for the place to eat was good.
Verified review

6/10 Good

I rate this 3* But the staff were excellent 5*
Verified review

6/10 Good

Front desk was one word answers no no yes very unhelpful was very blunt and matter of fact Room only has one pillow per bed asked for more was told no was no toilet roll again asked and was told no Tv keeps losing signal so can't watch a full programme Windows unsafe as no security locks had a child sleeping by a window that opens fully out so bed couldn't be used had to share
Verified review

2/10 Poor

Avoid this place like the plague at all costs! It may have a reasonable location, but it is poorly maintained and badly run. The room I had was tired-looking, with an uncomfortable bed and leaking water from the toilet flush, poor locks and poor security. MUCH worse, though, was the intrusion during the evening by another customer who had been incorrectly given a key to my occupied room. A fact that they have dismissed as a simple admin error that could happen to anyone anywhere! REALLY? This was totally unacceptable, and the fact that they glibly dismiss this as harmless tells you all you need to know, really.
Verified review

10/10 Exceptional

All good :0)
Verified review

8/10 Very good

If you're looking for a standard, inexpensive room so that you can explore then this is the place!
Verified review

6/10 Good

The accommodation was perfectly sufficient for what I needed. I was aware there were no food and drink facilities when I booked but knew various hospitality providers were located a short distance away. I didn't think to check about WiFi as I had little need for it.
Verified review

8/10 Very good

Spotless and good reception.
Verified review

4/10 Fair

Very basic, in urgent need of renovation, room above was playing loud music till past midnight, no staff to be found in the evening or at checkout, had to leave keys on desk.
Verified review

6/10 Good

Yes
Verified review

10/10 Exceptional

10/10
Verified review

2/10 Poor

No food available on site,no cameras switched on for car park safety,crack in bathroom sink with units tired . All furniture tired and old. Tv we’re old and small.coat hangers missing and damaged. Very noisy residents made it hard to sleep
Verified review

4/10 Fair

n/a
Verified review

6/10 Good

Could have been better

Black mould around the bath. Inadequate heating, the radiators didn’t switch on and made the room quite cold. My room tv arial was broken, however the receptionist was very helpful and sourced me another arial cable from another room.
Verified review

2/10 Poor

Had I read the reviews I would have stayed away from this place. It's very out dated, and not very pleasant. From the unclean rooms and very out dated decor. To the residents who must live in the other hotel room full time. This place definitely is the worst hotel I have stayed in. Luckily for us it was just a quick sleep stop but now wish I carried on driving home the extra 3 hours. Also they don't have a bar and restaurant so do no expect food and drink to make you stay that bit less horrendous.
Verified review

4/10 Fair

Bathroom had mould over the ceiling it was disgusting. Broken plug sockets. I paid £90 for 1 night and it truly was disgusting.
Verified review

2/10 Poor

The building is run down the hotel had semi permanent residents who looked like they were waiting for interviews with the government for residency in this country also families who must be waiting for social housing cars were being repaired on the carpark area kids running riot it seems more like a block of unloved flats. We didn't get out of the car couldn't see any signs for reception my partner was completely disheartened by the sight before her and was adamant that she would not stay there we had to find another hotel very disappointed by tollgate hotel in stoke why are Expedia are advertising this place....not happy at all!!!
Verified review

6/10 Good

The property needs a serious overhaul looking very dated in decoration. Old wall paper on the walls with marking on the paper , carpets need a refresh , small tv which needs to be replaced with a new tv on the wall. Bathroom shower worked but needs a new shower as i couldnt properly turn the shower off after use. Minamul tea facilities in room. Veru poor standard of accommodation but it was quite cheap hotel . Think i will book a different hotel next time