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Mercure Ostrava Center Hotel

4.0 star property
Ostrava City Centre hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Ostrava Center Hotel

Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Bar (on property)
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Parking available
  • Gym
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The price is CA $86
CA $100 total
includes taxes & fees
Jan 18 - 19 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Superior Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege, Suite, 1 Double Bed with Sofa bed

Privilege, Suite, 1 Double Bed with Sofa bed

Privilege, Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Breakfast, lunch and dinner served

Imperial Hotel Ostrava

Airport transfer
Pet-friendly
Parking available
Free WiFi
8.6 out of 10, Excellent, (280)
The price is CA $122
CA $141 total
includes taxes & fees
Dec 20 - Dec 21
Imperial Hotel Ostrava
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About the area

Map
Ceskobratrska 18-1742, Ostrava, 702 00

What's nearby

  • Casino Ostrava - 8 min walk - 0.7 km
  • Silesian-Ostrava Castle - 19 min walk - 1.6 km
  • Ostrava Zoo - 4 min drive - 3.2 km
  • Lower Vitkovice - 6 min drive - 5.5 km
  • Ostravar Arena - 8 min drive - 7.0 km

Getting around

  • Ostrava (OSR-Leos Janacek) - 24 min drive
  • Ostrava-Marianske Hory Station - 5 min drive
  • Ostrava (XJV-Ostrava Central Train Station) - 29 min walk
  • Ostrava Central Station - 29 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Čerstvý Boby - ‬3 min walk
  • ‪Coffeeshop U Cerneho stromu - ‬5 min walk
  • ‪PetPunk - ‬4 min walk
  • ‪Stodolni - ‬4 min walk
  • ‪V Zahradní - ‬3 min walk

About this property

Mercure Ostrava Center Hotel

Located near a train station, Mercure Ostrava Center Hotel is a great choice for a stay in Ostrava. Guests can indulge in massages and enjoy international cuisine at Janak Restaurant, which is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour health club, and a 24-hour fitness center.

Languages

Czech, English, Polish

At a glance

Hotel size

  • 139 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) not allowed

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (CZK 380 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • Spa services
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Bathroom emergency pull cord
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Janak Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CZK 35.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CZK 372.50 per person
  • Airport shuttle service is offered for an extra charge of CZK 900 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CZK 500 per pet, per night

Parking

  • Uncovered self parking costs CZK 380 per night
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

Does Mercure Ostrava Center Hotel offer free cancellation for a full refund?
Yes, Mercure Ostrava Center Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Ostrava Center Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CZK 500 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Ostrava Center Hotel?
Yes. Self parking costs CZK 380 per night. Parking spots may be limited.
Is airport shuttle service offered by Mercure Ostrava Center Hotel?
Yes, an airport shuttle is available. The charge is CZK 900 per vehicle one-way.
What are the check-in and check-out times at Mercure Ostrava Center Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Mercure Ostrava Center Hotel?
No, this hotel doesn't have a casino, but Casino Ostrava (8-min walk) is nearby.
What is there to do at Mercure Ostrava Center Hotel and nearby?
Mercure Ostrava Center Hotel has a 24-hour health club and a sauna.
Are there restaurants at or near Mercure Ostrava Center Hotel?
Yes, Janak Restaurant offers international cuisine.
What's the area around Mercure Ostrava Center Hotel like?
Mercure Ostrava Center Hotel is in Ostrava City Centre, a short 19-minute walk from Silesian-Ostrava Castle and 3 minutes' walk from Ostrava Museum.

Mercure Ostrava Center Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Keith, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kristina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Piotr, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shane, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Taekyoung, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very friendly staff, restaurant with excellent food. Brekfest ok. The big minus for the key card system - the worse I’ve ever used.
Bozena, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

great location high quality experience
William, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Einar Hrafn, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

DONGHUN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hyun jun, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Property condition and facilities requires improvement.
Michal, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Aaron, 4-night trip
Verified Orbitz guest review

8/10 Very good

Michal, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

.
Bartosz, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful staff. Some of the most friendly in the Czech Republic. I rarely dine in hotel restaurants but the deer filet in the Winestone restaurant was next level phenomenal. I will 100 percent stay here again if ever in Ostrava.
Andrea, 1-night trip
Verified Expedia guest review

8/10 Very good

PaUL, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient stay. Simple but comfortable. Clean. Amazing staff!
Charles, 1-night business trip
Verified Expedia guest review

8/10 Very good

Good, but not great.
Small, odd shaped room with tiny, not always working TV. Bathroom was very nice. Can't say anything about restaurant, but staff was very friendly and helpful.
Slawomir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ari, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

This is my second time staying here. The staff is wonderful! The property itself is beautiful. It feels almost like you are staying in an old castle. There is a beautiful old church next door, and, if you are lucky enough to get a room with view of it, you may find yourself just staring out the window for long periods of time. The front doors as you enter are huge, and open automatically, which really only adds to the vibe of an old castle in a movie. There is a little park across the street that I have fallen in love with. It is extremely interesting and picturesque. There is such a wonderful vibe throughout. It is well worth the extra money to get breakfast included, as the buffet is extensive and delicious. A grocery store is only a couple of blocks away if you want to have anything in your room.
Michael, 7-night business trip
Verified Expedia guest review

10/10 Exceptional

J, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel with amazing service and great breakfast. Furniture is littlebit outdated but everything is clean and in good condition. Superior room was spacious and well equiped. Receptionists at
Miroslav, 1-night trip
Verified Hotels.com guest review