Menor de la Inmaculada Concepcion Cathedral - 8 min walk - 0.7 km
Libertadores Principal Park - 8 min walk - 0.7 km
Restaurants
Mambrú Jardín - 8 min walk
Dulces del Jardin - 4 min walk
Bon Appétit - 11 min walk
La Parrilla De Mi Pueblo - 8 min walk
Cafe de Los Andes - 8 min walk
About this property
HOTEL MACAO
Enjoy your visit to Jardin with a stay at HOTEL MACAO. Guests can be pampered with massages at the spa.
At a glance
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Hotel size
29 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18
Check-out time is 1:00 PM
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Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Wheelchair-accessible parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:00 AM–9:30 AM
Coffee/tea in a common area
Shared microwave
Shared refrigerator
Water dispenser
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Television in common areas
Communal living room
Full-service spa
Outdoor furniture
Walkway to water
Accessibility
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
20 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible lounge
Accessible shuttle
Visual alarms in hallways
Handrails in hallways
Front entrance ramp
Grab bar in shower
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
32-inch TV
Cable TV channels
Sleep well
Bed sheets provided
What to enjoy
Patio
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Food and drink
Cookware, dishes, and utensils
More
Housekeeping on request
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 10000 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:30 AM to 7:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
Property Registration Number 113682
Frequently asked questions
Are pets allowed at HOTEL MACAO?
Yes, cats and dogs are welcome. There's a charge of COP 10000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at HOTEL MACAO?
Yes, there's free self parking.
What are the check-in and check-out times at HOTEL MACAO?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 1:00 PM.
What is there to do at HOTEL MACAO and nearby?
HOTEL MACAO has a spa.
Does HOTEL MACAO have any outdoor private spaces?
Yes, every room features a patio.
What's the area around HOTEL MACAO like?
HOTEL MACAO is located on the boardwalk/promenade, a short 9-minute walk from Jardin Playfields and 8 minutes' walk from Libertadores Principal Park.
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Reviews
HOTEL MACAO Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.6
Amenities
10
Staff & service
10
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and hearty, made with fresh ingredients and a great way to start the day. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Jan 30, 2026
Beautiful hotel, spotless room , great staff.
william
william, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2026
This is one of my favorite places I've stayed in Colombia. The location is perfect, since it's right next to some lovely hiking, and a quick walk into town. Everything was clean and comfortable, and Dora, the lady who runs the place, was so sweet and helpful. Breakfast was delicious each morning. And bonus points for having a cute dog on the property. I'll absolutely stay here again if I come back to Jardin!
Ashley
Ashley, 3-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Courteous staff..clean room
Rubiel
Rubiel, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Great services and warm treatment, room clean, barhroom excelent. Near the Town Center in a beautifull neighborhoud.
Miguel Ramon
Miguel Ramon, 1-night trip
Verified
10/10 Exceptional
Apr 2, 2026
We recently stayed at the Hotel Macao in Jardin, and had a Wonderful experience. The proprietor, Dora, is a gracious, thoughtful and helpful hostess, and she made us feel more like we were guests in her home than just in a hotel. She kindly arranged for a room with superb mountain views and balcony for us. The hotel itself is beautiful, and the rooms have large windows with amazing views of Jardin on one side, and fields and mountains with horses on the other. Downtown is just a short walk, as are the waterfalls and trails in the other direction. The interior courtyard hosts breakfast, made by Dora, and each chair is uniquely painted by a local artist. The breakfast is hearty and a great way to start the day. Dora knows the area very well, and is happy to help with suggestions, calling a tuk tuk or cab for you, or to suggest something you might like to see. I have only good things to say about this hotel and the lady who operates it, hope to stay there again, and would recommend it to anyone looking for a hotel with real local charm and character, was comfortable, spotlessly clean, and with such views that if you are just too tired to go out another day, you don't feel you are wasting a vacation day just sitting on the balcony and watching the clouds flow over the mountains.
KELLY
KELLY, 2-night trip
Verified
10/10 Exceptional
May 11, 2026
Staff was amazing! Going above and beyond to help us enjoy our stay and get to know Jardin. Thank you to Dora and Hugo for everything.
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
Aug 18, 2025
Run by the owners who are lovely, friendly people. They helped us book our tours and gave great recommendations on where to eat or what to see!
Jamie
Jamie, 2-night trip
Verified
8/10 Very good
Jun 28, 2025
Good value hotel. Helpful staff. A bit noisy
Christopher
Christopher, 2-night trip
Verified
10/10 Exceptional
Feb 12, 2026
La atención muy buena , aseado y si regresas!
Hilda
Hilda, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Muy buena atención y servicio, en especial de la señora Dora.
Nos colaboraron con una habitación con balcón, que tiene la ventaja de ventilar mejor el cuarto
Sergio
Sergio, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Muy buena atención, desayuno, limpieza y segura.
Mario
Mario, 3-night trip
Verified
10/10 Exceptional
Oct 17, 2025
J'ai passé un très bon séjours dans cette hôtels, le lit était bon, la chambre propre, et surtout les propriétaires sont adorables, toujours très sympathique et prêt a vous aidé. Ce sont des gens biens, qui vous font vous sentir à l'aise.
Je n'ai pas eu l'occasion de tester la piscine.
Cédric
Cédric, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Estancia excelente
Excelente con el hospedaje, todos muy amables, habitaciones limpias que haces que la estancia sea muy agradable