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1 room, 2 adults

Sheraton Xi'an North City Hotel, Xi'an

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
No. 32 Wei Yang Road, Xi'an, Shaanxi, 710014, China

Luxury hotel with full-service spa, connected to a shopping center, near Xi'an City Walls
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,839 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Breakfast
Tasty breakfast
Pool
Ordinary pool

Sheraton Xi'an North City Hotel, Xi'an

from $89 CAD
  • Deluxe Room, 2 Single Beds, City View
  • Deluxe Room, 1 King Bed, City View
  • Twin Room, Premium Room, 2 Single Beds
  • Premium Room, 1 King Bed, City View
  • Club Room, 2 Single Beds
  • Deluxe Suite, 1 King Bed, City View
  • Executive Suite, 1 King Bed, City View
  • Suite, 1 King Bed, City View
  • Suite, 1 King Bed, City View
  • Suite, 1 King Bed, City View
  • Suite, 2 Bedrooms, City View
  • Suite, 1 Bedroom, City View
  • Suite, Multiple Beds, City View
  • Club Room, 1 King Bed, City View

What’s around Sheraton Xi'an North City Hotel, Xi'an

Landmarks

  • In Lianhu
  • Xi'an Bell Tower - 45 min walk
  • Xi'an City Walls - 20 min walk
  • Great Mosque of Xi'an - 2.6 mi / 4.2 km
  • Xi'an Bell Tower and Drum Tower - 2.6 mi / 4.2 km
  • Beilin Museum (Stele Forest) - 2.7 mi / 4.4 km
  • Drum Tower - 4.1 mi / 6.6 km
  • Xi'an Museum - 4.1 mi / 6.6 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 25 min drive
  • Xi'an Station - 4 min drive
  • Xi'an East Station - 8 min drive
  • Xi'an North Railway Station - 12 min drive
  • Anyuanmen Station - 17 min walk
  • Daminggongxi Station - 25 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 487 rooms
  • This hotel is arranged over 31 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
  • Express check-in/out
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 18292
  • Conference space size (meters) - 1699
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Feast - This buffet restaurant specializes in international cuisine. Open 24 hours. Open daily.

Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - Onsite lobby lounge. Open daily.

Sheraton Xi'an North City Hotel, Xi'an’s small print

Also known as

  • Sheraton Xi'an North City
  • Sheraton Xi'An North City Hotel China/Shaanxi
  • Sheraton Xian North City Hotel
  • Sheraton Xi'An North City Hotel China/Shaanxi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for CNY 345.0 per night

Buffet breakfast is offered for an extra charge of CNY 90 for adults and CNY 45 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 800 per person (one-way)

Airport shuttle service for children costs CNY 800 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 138 reviews

Exceptional 10.0
Mr.zhang is well trained. Expert with knowledge and experience. He helped us planing our trips and saving our times. We will stay there again next time.
xiao, usFamily trip
Very Good 8.0
Sheraton north city Xi An
It’s downright next to a train station which is 2-stops away from Bell Tower. Very accessible to malls, eateries and supermarket. Feel very very safe in this area.
Pesvien, sgTrip with friends
Exceptional 10.0
Unbelievable
Incredible in very respect. Perfectly located. Great staff. Great room. Nice breakfast.
William, mx2 night romance trip
Poor 2.0
Stay at your own risk
I only chose this hotel due to the brand. It was in a favourable location, and with my previous excellent experiences with Sheraton brands I chose this hotel immediately. However my stay was worse than any other hotel stays I have ever had in my life including 2-3 stars hotels. First, the room is filthy. There’s dust everywhere in the room, especially collecting at the corners, near doors, near walls, on lamps. Secondly, the person manning the eggs section at breakfast gives such an attitude and acts like we murdered her family. She made our breakfast experience such a poor one. Also, the breakfast is terrible!!!! We go down for breakfast around 1-1.5 hours before it ends everyday AND THERE IS ALWAYS NO FOOD LEFT. This hotel does NOT replenish dishes/fruits when it depletes so you either go for breakfast Super early or you are left with the scraps. It is so ridiculous I wonder how can the manager let this happen? I have never experienced this before. We pay for breakfast and there’s nothing to eat! Even the tea is stone cold!!! So Everyday all we drink is cold tea and we had to make do with whatever little that’s left. Then there’s one day where we had to leave the hotel early to go for a tour. We missed the breakfast so we asked to have something to take away with us. We specifically asked for some fruits e.g. banana. There are 3 of us and all we got is a little brown bag with one yoghurt, one croissant and one sandwich. Not even one banana. Lastly, wifi is unusable
Wu, sgFamily trip
Exceptional 10.0
Happy place
Concierge staff incredibly helpful and service-oriented. Thank you. Loved the hotel in every respect, so comfortable and clean and lovely.
Carol, usRomance trip

Sheraton Xi'an North City Hotel, Xi'an

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