10/10 Exceptional
Verified traveller
Jan 11, 2016Great service, very clean property
Excellent
Crowne Plaza West Hanoi Residences
Luxury hotel with full-service spa, connected to the convention center, near My Dinh National Stadium
Choose dates to view prices
When you stay at Crowne Plaza West Hanoi Residences, you'll be just a 5-minute drive from My Dinh National Stadium and The Garden Shopping Center. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or hydrotherapy, and Lackah, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool at this luxurious hotel, along with in-room conveniences like kitchens and washers/dryers.
8.0
Very good
Popular amenities
- Pool
- Spa
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
Room options
Check availability for these dates
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About the area
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000
What's nearby
- Viettel Complex - 1 min walk - 0.1 km
- Hanoi Indoor Games Gymnasium - 7 min walk - 0.6 km
- My Dinh National Stadium - 13 min walk - 1.1 km
- Vietnam University of Commerce - 16 min walk - 1.4 km
- The Garden Shopping Center - 6 min drive - 3.0 km
Getting around
- Noi Bai Intl. Airport (HAN) - 45 min drive
- Hà Đông Station - 11 min drive
- Hanoi Van Dien Station - 14 min drive
- Ga Thuong Tin Station - 21 min drive
- Lê Đức Thọ Station - 18 min walk
- Cầu Diễn Station - 27 min walk
Restaurants
- Sheraton Club Lounge - 1 min walk
- Lotteria - 11 min walk
- Vit34 - 10 min walk
- Phở 100 - 9 min walk
- Pho Bien - 3 min walk
About this property
Crowne Plaza West Hanoi Residences
- When you stay at Crowne Plaza West Hanoi Residences, you'll be just a 5-minute drive from My Dinh National Stadium and The Garden Shopping Center. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or hydrotherapy, and Lackah, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool at this luxurious hotel, along with in-room conveniences like kitchens and washers/dryers.
At a glance
CHECK-IN
3:00 p.m.
CHECK-OUT
12:00 p.m.
Hotel size
- 131 rooms
- Arranged over 19 floors
Arriving/Leaving
- Check-in time starts at 3:00 PM
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- WiFi and wired internet access in rooms*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
- Onsite carport
Other information
- Designated smoking areas
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Crowne Plaza West Hanoi Residences Reviews
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.8
Location
8.8
Staff & service
8.2
Property conditions & facilities
10/10 Exceptional
BENJI S L
Sep 25, 2019Excellent Hotel
The service is marvellous from checkin to checkout. The hotel breakfast offers a wide range of choice and very tasty.
10/10 Exceptional
KEESEOK
Sep 2, 2019친절한 직원들과 훌륭한 룸 컨디션 주변은 그냥 그래요 ㅎㅎㅎ
친절한 직원들과 훌륭한 룸 컨디션
주변은 그냥 그래요 ㅎㅎㅎ
4/10 Fair
Supanee
Aug 13, 2019Good people but very bad smoking smell in the room, though it is non smoking floor, non smoking room.
6/10 Good
CHIH BIN
May 5, 2019Hot shower will turn into cool everytime in bath.
4/10 Fair
DA HAE
Apr 5, 2019크라운 호텔의 House keeping
출장으로 방문했는데.. 베트남을 일년에 4~5번 정도 방문하여 모든 호텔에 다 묶어 봤습니다.
크라운 호텔 레지던스 시설은 만족하나..
하우스 키핑이 놀랍더라구요
첫날 일정이 바빠서 팁을 놓고가지 않았는데
어메너티가 하나도 안놓아져 있더라구요
칫솔, 면도기, 샴푸, 화장솜 등 하나도 없어서 당황했습니다.
저 뿐만 아니라 같이 간 동료또한 아침 일찍 나가야 해서 팁을 놓고 가지 못했는데
레이져, 샴푸, 칫솔이 없어서 당황했다고 하더라구요~
그런데 더 신기한게 다음날부터 팁을 놓고 가자
다 두개씩 놓여있었어요..
저희 동료 방도 마찬가지 상황이었구요
크라운 호텔의 하우스 키핑은 꼭 팁을 놓아야지 맨더터리가 제공되는지 궁금하네요.
저번 출장때는 하노이 롯데호텔에 묶었는데,
팁을 아무리 놓아도 가져가지 않으시고 그대로 돈이 남아있었는데
참으로 씁쓸한 경험이었습니다.
안타까운 마음에 적습니다.
개선을 해주시면 감사하겠습니다.
8/10 Very good
soyeon
Apr 3, 2019출장 이용 후기
주변에 많은 시설이 있지는 않지만 출장 지역과 가까워 묵게되었다.
룸 클린 서비스가 이루어져 깨끗하게 이용할 수 있었다.
2박을 묵었는데 첫날밤은 뜨거운물이 안나와서 씻지 못했다.
10/10 Exceptional
Verified traveller
Feb 11, 2019the property is excellent except for the location which is far from downtown Hanoi.
8/10 Very good
MDG1
Jan 5, 2019This hotel was most appreciated after an awful experience with our first hotel. Very spacious, clean 2 bedroom in the residences. Staff were very helpful & we were given complimentary fruit after a minor issue with the washing machine. We celebrated my husbands birthday while there & the staff remembered in the morning & left a surprise cake in the room to come back too. It’s a half hour from the Old Quarter by taxi which is ok if peak hour morning & afternoon is avoided. While out of the way a bit, going by the standard of our first hotel in the old quarter which was awful, it was absolutely worth it. We spent most days on tours in & around Ha Noi so didn’t explore the area around the hotel at all. Evening meals we were so tired, having a good in room dining means was very much appreciated!
10/10 Exceptional
james
Dec 24, 2018Crown plaza Hanoi.
Great hotel. Got everything you need. Pool, sauna, steam etc. Hotel recommend a great local Korean bab restaurant buk buk. Had a wonderful meal there and a great stay in the hotel.