8/10 Very good
8 Dec 2024
A weekend trip
Was a bit worried after so many varied reviews.
The hotel reception is not very warming or welcoming but the receptionists were amazing. We were given a free upgrade after she noticed our room was next to the party room. This was most welcomed. The room was lovely - however it wasn’t serviced and the shower gel dispenser was broken.
Another receptionist gave us information for local taxis.
Very long wait for food on the Friday evening due to there being 2 parties. We waited over an hour and food was ok could have been a little warmer. The staff / waitresses need a bit of an injection of happiness - not one smile from any of them. Breakfast was ok a bit of a wait but very much it is what it is.
We would stay again however.
Amanda
Amanda, 2-night trip
Verified Hotels.com guest review