Phoenix Legend Hotel

Property class: 3
Art Deco hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake

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Phoenix Legend Hotel puts you in a great location, within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. You can grab a bite to eat at the restaurant, or indulge in Thai massages, facials, or aromatherapy. This Art Deco hotel is also within a 15-minute walk of Hanoi Old Town Night Market and Dong Xuan Market.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is CA $44
CA $50 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Double Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Deluxe Family With Window

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed
  • Free wired internet

Superior Quadruple with Window

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds
  • Free wired internet

Deluxe Double Room, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Junior Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Map
14A Chan Cam Street - Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Long Bien Station - 7 min drive
  • Hanoi Railway Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Mỳ Phố - ‬1 min walk
  • ‪Hello Kitty Cafe - ‬2 min walk
  • ‪Blackbird Coffee - ‬1 min walk

About this property

Phoenix Legend Hotel

  • Phoenix Legend Hotel puts you in a great location, within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. You can grab a bite to eat at the restaurant, or indulge in Thai massages, facials, or aromatherapy. This Art Deco hotel is also within a 15-minute walk of Hanoi Old Town Night Market and Dong Xuan Market.

At a glance

CHECK-IN
2:00 p.m.
CHECK-OUT
11:30 a.m.

Hotel size

    • 25 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free offsite parking within 1640 ft

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*

Other information

    • Smoke-free property

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Reviews

Phoenix Legend Hotel Reviews

8.2

Very good

8.4

Cleanliness

9.2

Location

8.6

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was very delicious and offered a good selection. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location

Reviews

Verified review

10/10 Exceptional

Clean room, helpful staff, and good location.
Verified review

10/10 Exceptional

Very friendly and helpful staff. Excellent location. Cozy room in excellent condition. Clean and beautiful decor.
Verified review

10/10 Exceptional

Clean room, staff, and quiet place
Verified review

10/10 Exceptional

Spotlessly clean room, superior room lighting, and helpful staff.
Verified review

6/10 Good

Good location, centrally located, rooms are definitely dated.. If you're looking for a place to crash and you're not too picky. It's a great location
Verified review

8/10 Very good

The staff were pleasant. TV not working, only one key for the room. Breakfast was good; however, facility breakfast site is 5 minutes walking distance.
Verified review

8/10 Very good

Very good for shops. The air conditioning was good except on very hot days. Staff did things fine but they were not as friendly as other hotels in Hanoi
Verified review

10/10 Exceptional

Clean room
Verified review

6/10 Good

Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.
Verified review

6/10 Good

Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.
Verified review

8/10 Very good

Location in old quarter is excellent! Beware the waters in the fridge are at a cost, but they refill small bottles daily. Overall, great staff and place.
Verified review

8/10 Very good

Good
Verified review

2/10 Poor

Didn't eat breakfast
Verified review

4/10 Fair

Mold in room and bathroom. Dust on all ledges.
Verified review

10/10 Exceptional

Ok
Verified review

6/10 Good

To eat breakfast, you have to walk to other location, and the food were limited
Verified review

2/10 Poor

The room was totally not ready for our arrival. For a quadruple room booking there were only 2 towels, 2 pairs of slippers, 2 bottle of water, coffe and tea were not replenished, etc.
Toilet tank broken
Sink strainer broken
Shower curtain broken
Shower head holder broken
Verified review

2/10 Poor

Terrible
Verified review

8/10 Very good

Excellent Location, Great Value.

Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.
Verified review

10/10 Exceptional

The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.
Verified review

2/10 Poor

The hotel is under construction. It is very dirty and dusty. The water pipe is not working well. The toilet flush button is broken.The beds are unomfortable. The wardrobe is very dusty and spider web there too . The breakfast is very bad. Some are expired. We have to walk out from hotel to other place to have breakfast. The person who incharge breakfast is not friendly. Alot of flies on the food. We booked for 2 nights and we reached there night time. We only stay there one night and changed the hotel. We cant get refund as we had checked in. We find that they should be honest regarding to the hotel conditions. The price is almost the same as other hotels.
Verified review

2/10 Poor

Do Not Stay Here

It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.
Verified review

4/10 Fair

客室に前に宿泊した方の飲み物の飲み残しが置いたままだった。 シャワーから急にお湯が出なくなり凍えそうになった。 また門限があり、24時から翌朝7時まで出入りすることができないと言われました。 バルコニーも鍵がかかっていて出られず、タバコを吸う方や、夜遅くまで旅を楽しみたい方には不向きです。 スタッフ2人のうち、若い方の接客が素晴らしかっただけにこの評価をしないといけないのが残念です。
Verified review

2/10 Poor

Dans les faits, l’hôtel est propre, la chambre parfaitement nettoyé, un personnel sympathique et un petit-déjeuner buffet très bon. De l’autre côté, on m’a donné la chambre la plus pourrie : la plus petite, éclairée en pleine nuit comme en plein jour car l’enseigne néon est sous la fenêtre, avec des centaines de mouches d’humidité, un wifi qui ne marchait pas, un coffre fort en panne, une télécommande qui ne commande pas la climatisation. Tout cela alors que j’avais pris une chambre exécutive et que le bonus VIP devait me permettre d’être surclassé en cas de disponibilité. Il a fallu que je me fâche pour qu’on le change de chambre et obtenir une chambre standard. Ils se sont moqués du client, c’est INACCEPTABLE !
Chambre
Chambre
Salle de bain
Verified review

6/10 Good

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