10/10 Exceptional
Nice room friendly staff and great location
Aiman
Aiman, 1-night trip
The Hanoi Club Hotel & Residences
Lakefront hotel with spa, near West Lake
Choose dates to view prices
In the heart of Hanoi, The Hanoi Club Hotel & Residences offers an upscale retreat with a casino and golfing facilities. Relax at the spa, grab a coffee at the cafe, or practice yoga in fitness classes. With free WiFi and helpful staff, this hotel near Hoan Kiem Lake is perfect for families.
8.6
Excellent
Popular amenities
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Casino
- Restaurant
- Full-service spa
- Outdoor pool
- Breakfast available
- 2 outdoor tennis courts
- Fitness center
- Sauna
- Steam room
- Children's pool
- Room service
For families (6)
- Children stay free
- Children's pool
- Playground on site
- Private bathroom
- Premium TV channels
- Terrace
CA $95
CA $110 total
includes taxes & fees
Apr 3 - Apr 4
Why we love this property
Spa and wellness haven
This hotel features a full-service spa, sauna, and steam room for ultimate relaxation. Yoga classes and a fitness room complete the wellness experience.
Tasty dining options
This hotel tempts taste buds with a vibrant restaurant and welcoming cafe. A delectable buffet breakfast kicks off each morning's culinary adventure.
Luxury in every room
Slip into cozy bathrobes while warming up by the in-room fireplace. Blackout drapes ensure deep slumber, with a minibar ready for nightcaps.
Room options
Showing 16 of 16 rooms
Studio
- Sleeps 2
Deluxe Double Room
- Sleeps 2
Superior Twin Room
- Sleeps 2
Superior Double Room, 1 King Bed (City View)
9.0Wonderful
18 reviews
- City view
- 25 sq m
- Sleeps 3
- 1 King Bed
Superior Twin Room, 2 Twin Beds (City View)
9.4Exceptional
6 reviews
- City view
- 35 sq m
- Sleeps 3
- 2 Twin Beds
Deluxe Double Room, 1 King Bed (Partial Lake View)
10.0Exceptional
4 reviews
- Partial lake view
- 27 sq m
- Sleeps 3
- 1 King Bed
Studio, 1 King Bed (City View)
10.0Exceptional
1 review
- City view
- 40 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Luxury Apartment, 1 Bedroom (City View)
- Lake view
- 75 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Apartment, 2 Bedrooms
- Partial lake view
- 99 sq m
- Sleeps 5
- 2 Double Beds OR 1 Double Bed and 2 Twin Beds
Premier Double Room, Lake View
9.8Exceptional
6 reviews
- Lake view
- 35 sq m
- Sleeps 3
- 1 King Bed
Premier Twin Room, Lake View
10.0Exceptional
3 reviews
- Lake view
- 35 sq m
- Sleeps 3
- 2 Twin Beds
Premier Room with Lake View
- Sleeps 2
Superior Double Room Non Smoking
- Sleeps 2
Luxury One-Bedroom Apartment With City View
- Sleeps 2
Premier King Room With Lake View
- Sleeps 2
Premier Twin Room With Lake View
- Sleeps 2
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About the area
76 Yen Phu Street,Tay Ho District, Hanoi, 10000
What's nearby
- West Lake - 1 min walk - 0.1 km
- Tran Quoc Pagoda - 10 min walk - 0.9 km
- Ho Chi Minh Mausoleum - 3 min drive - 1.9 km
- Dong Xuan Market - 3 min drive - 2.3 km
- Ba Dinh Square - 3 min drive - 2.2 km
Getting around
- Noi Bai Intl. Airport (HAN) - 20 min drive
- Hanoi Railway Station - 5 min drive
- Hanoi Gia Lam Station - 7 min drive
- Hanoi Long Bien Station - 29 min walk
- Airport shuttle (surcharge)
Restaurants
- Double B’s Specialty Coffee & Brunch - 2 min walk
- Bún Chả Kính Mời - 1 min walk
- Mía Coffee - 3 min walk
- Banh Mi Gion Bao Minh - 3 min walk
- Xưa Nay - chè & trà - 4 min walk
About this property
The Hanoi Club Hotel & Residences
The Hanoi Club Hotel & Residences features a casino and puts you just steps from West Lake. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the coffee shop/cafe. An outdoor pool, a steam room, and a children's pool are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
- 140 rooms
- Arranged over 7 floors
Arriving/Leaving
- Check-in start time: 2 PM; Check-in end time: midnight
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
Parking
- Free onsite self parking
- Free covered onsite valet parking
Transfers
- Airport shuttle from 6:00 AM to 11:30 PM*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6 AM–10 AM
- Restaurant
- Coffee shop
- Coffee/tea in a common area
- Room service (limited hours)
Traveling with children
- Children stay free (see details)
- Children's pool
- Playground
What to do
- Tennis lessons
- Fitness classes
- Yoga classes
- Pro golf lessons
- Bicycle rentals nearby
- Scooter/moped rentals nearby
Working away
- Business center
- 5 meeting rooms
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Porter/bellhop
- Golf clubs on site
- Pool umbrellas
Facilities
- 1 building/tower
- Built in 2010
- ATM/banking
- Safe-deposit box at front desk
- Terrace
- Television in common areas
- Fitness center
- Golf driving range on site
- An outdoor pool
- Casino
- Full-service spa
- Golf pro shop on site
- Casino slot machine
- 2 outdoor tennis courts
- Sauna
- Steam room
- Reception hall
Accessibility
- Elevator
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
Room amenities
Be entertained
- 43-inch LCD TV
- Premium cable channels
Home comfort
- Air conditioning
- Minibar
- Bathrobes and slippers
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Bed sheets provided
What to enjoy
- Fireplace
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste
Stay connected
- Desk
- Free WiFi (speed of 25+ Mbps) and free wired internet
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Fees & policies
Refundable deposits
- Deposit: VND 500000 per accommodation, per day
Optional extras
- Buffet breakfast is offered for an extra charge of approximately VND 300000 for adults and VND 300000 for children
- Airport shuttle service is offered for an extra charge of VND 660000 per vehicle (one-way, maximum occupancy 3)
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Lunar New Year:
- Casino
- Dining venue(s)
- Fitness facilities
- Full-service spa
- Laundry facilities
- Sauna
- Swimming pool
- Tennis courts
Children & extra beds
- Rollaway beds are available for VND 700000.0 per night
- Guests must contact this property in advance to reserve high chairs
Pool, spa, & gym (if applicable)
- Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Also known as
Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi
Frequently asked questions
Does The Hanoi Club Hotel & Residences offer free cancellation for a full refund?
Yes, The Hanoi Club Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Hanoi Club Hotel & Residences?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Hanoi Club Hotel & Residences?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Hanoi Club Hotel & Residences?
Yes, there's free self and valet parking.
Is airport shuttle service offered by The Hanoi Club Hotel & Residences?
Yes, an airport shuttle is available from 6:00 AM to 11:30 PM on request. The charge is VND 660000 per vehicle one-way.
What are the check-in and check-out times at The Hanoi Club Hotel & Residences?
Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at The Hanoi Club Hotel & Residences?
Yes, there's a casino, featuring 1 slot machine.
What is there to do at The Hanoi Club Hotel & Residences and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Hanoi Club Hotel & Residences also has a casino and a sauna, as well as a steam room.
Are there restaurants at or near The Hanoi Club Hotel & Residences?
Yes, there's an onsite restaurant.
What's the area around The Hanoi Club Hotel & Residences like?
The Hanoi Club Hotel & Residences is a short 1-minute walk from West Lake and 10 minutes' walk from Tran Quoc Pagoda.
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The Hanoi Club Hotel & Residences Reviews
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.4
Location
8.8
Staff & service
8.4
Property conditions & facilities
What guests liked
- Breakfast was a highlight with a good variety and excellent quality. (13 reviews)
- The property's gym was one of the better property gyms the reviewer had ever come across. (5 reviews)
- The pool is a highlight with many reviewers praising its size, quality and location near the lake. (9 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRestaurantRoomCoffee shopViewLakeTaxi10/10 Exceptional
Nice location, wonderful staff, great swimming pool
Sean John
Sean John, 1-night trip
10/10 Exceptional
Beautiful room and housekeeping made it spotless every day. Lovely view of the lake and pool. Breakfast was great. Reception staff weren’t always as helpful as would have liked.
Christopher
Christopher, 3-night trip
10/10 Exceptional
Wonderful staff, spacious lobby and restaurant area, GREAT swimming pool, nice rooms, nice restaurant and cafe options
Sean John
Sean John, 2-night trip
10/10 Exceptional
location,staff..
Peter
Peter, 4-night trip
10/10 Exceptional
Really good hotel - nice swimming pool and helpful and friendly staff. Slightly further than I had realised but taxis are very cheap and available.
Satvinder
Satvinder, 5-night trip
10/10 Exceptional
The room was very clean. And looked modern. I had a balcony facing the Lake. I felt very comfortable. The staff were very attentive and kind. I did not use the pool or hot tub, but i did use the gym. It was huge for a hotel gym.
Rich
Rich, 3-night trip
10/10 Exceptional
Great swimming pool, a sense of space, wonderful staff, good restaurant. Highly recommend
Sean John
Sean John, 1-night trip
6/10 Good
Hotel is ok just old otherwise ok
Michael
Michael, 2-night trip
10/10 Exceptional
Very nice hotel
Daniel
Daniel, 3-night trip
10/10 Exceptional
We had a great stay at the Hanoi Club. We really enjoyed the location not far from the old town, but far enough away to be quiet and relaxing. We enjoyed the balcony and the lake view and we also enjoyed the golf driving range. Highly recommended.
Russell
Russell, 4-night trip
10/10 Exceptional
The Hanoi Club is like a Hyatt or Hilton back home, just with firmer beds which is expected in tropical countries with hi humdity.
Lou
Lou, 1-night trip
10/10 Exceptional
room is ok, and can practice golf to the lake 100 ball 200k vnd.
Miyuki
Miyuki, 1-night trip
10/10 Exceptional
really nice hotel , you can get a very good value for your money
MIGUEL
MIGUEL, 1-night trip
10/10 Exceptional
Good to stay
XIAOBIN
XIAOBIN, 2-night trip
10/10 Exceptional
The staff were very courteous.
yuzuru
yuzuru, 3-night trip
6/10 Good
Room is bit dated with old furniture. But all amenities are present. Staff is very friendly. Breakfast is just average given the competition there is out there. I say it is poor value for money.
Michael
Michael, 1-night trip
4/10 Fair
Very bad experiences. I paid the bill at restaurant but the reception is not informed on time .
They did not trust you paid.
Qiang
Qiang, 1-night trip
10/10 Exceptional
Great hotel for the price. Nice quiet area, really nice amenities (pool, gym, golf range)
John Brandon
John Brandon, 1-night trip
8/10 Very good
Its central to the tourist spots. Friendly staff.buffet breakfast was good. Rooms are spacious.
Haidee
Haidee, 3-night trip
8/10 Very good
Surprisingly nice hotel with lots of amenities. Overall very clean and comfortable with the exception of mold on bathroom door in my room. Lots of food options nearby.
Tung
Tung, 1-night trip
10/10 Exceptional
Excellent stay for the second time in two months. I visited Hanoi Club with my brother who is disabled and the staff was absolutely amazing. I will definitely be back.
stanley
stanley, 5-night trip
10/10 Exceptional
First time I say that this hotel, but I strongly recommend. Excellent location overlooking lake good breakfast excellent rooms.
They even have a golf driving range and a pool.
The spa service is also excellent
Andrew
Andrew, 2-night trip
10/10 Exceptional
Lovely stay
Overall: Very nice hotel with very serviceminded staff.
The rooms were nice, but the beds and pillows were very hard.
Nice breakfast and pool.
Can definitely recommend this hotel.
Anna
Anna, 3-night trip
8/10 Very good
Bit out of town, but
Hannah
Hannah, 1-night trip
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