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All properties in Jakarta, Special Capital Region of Jakarta, Indonesia
1 room, 2 adults

Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta

5-star5 stars
Jl MH Thamrin Kav 15, Jakarta, Jakarta, 10350, Indonesia

Luxury hotel with full-service spa, connected to a shopping center, near Grand Indonesia
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Comfort
Very comfortable
Location
Great location
Vibe
Awesome vibe
Pool
Pool should be renewed

Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta

from $176 CAD
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 2 Queen Beds, City View
  • Executive Suite, 1 King Bed, Business Lounge Access
  • Executive Apartment, 1 King Bed, Business Lounge Access
  • Junior Suite, 1 King Bed, City View
  • Executive Suite, 1 King Bed, Business Lounge Access

What’s around Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta

Landmarks

  • Heart of Jakarta
  • Grand Indonesia - 4 min walk
  • Thamrin City Shopping Mall - 9 min walk
  • National Monument - 35 min walk
  • Plaza Indonesia - 5 min walk
  • Bundaran Hi - 6 min walk
  • Sarinah Mall - 15 min walk
  • Welcome Statue - 7 min walk

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) - 45 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 27 min drive
  • BNI City Station - 15 min walk
  • Jakarta Sudirman Station - 16 min walk
  • Jakarta Karet Station - 20 min walk
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 51 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-in/out
If you arrive at the property after hours, you'll need to check in at an alternate location: Kebon Kacang gates
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 17

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated fast

  • Great for browsing, email, gaming, and video chat

Transportation

Parking

  • Free extended parking (limited)

  • Valet parking (limited) *

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 coffee shops/cafés
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Portable bathtub seat
  • Lowered peephole/viewport in door
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Keraton Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Bengawan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Keraton Lounge - Overlooking the garden, this lobby lounge specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta’s small print

Also known as

  • Keraton
  • Keraton at The Plaza, a Luxury Collection Hotel, Jakarta Hotel
  • Keraton at The Plaza, a Luxury Collection Hotel, Jakarta Jakarta
  • Keraton Luxury Collection
  • Keraton Luxury Collection Hotel
  • Keraton Plaza Luxury Collection Hotel Jakarta
  • Keraton Plaza Luxury Collection Jakarta
  • Keraton Plaza Luxury Collection Hotel
  • Keraton Plaza Luxury Collection
  • Keraton at The Plaza a Luxury Collection Hotel Jakarta
  • Keraton Plaza Collection

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 11 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 3 years old are not allowed in the health club or fitness facility.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests must contact this property in advance to reserve rollaway/extra beds.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: IDR 1000000 per night

Optional extras

Valet parking costs IDR 150000 per night

Rollaway beds are available for IDR 850000.0 per night

Buffet breakfast is offered for an extra charge of IDR 400000 for adults and IDR 200000 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 440000 per vehicle (one-way)

Airport shuttle service for children up to age 15 costs IDR 440000 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.2 From 76 reviews

Good 6.0
Good, but not good enough
First of all let’s talk about he positives. The hotel is really beautiful, the room (I had a corner suite) is spectacular and the location is terrific. But this wasn’t a perfect stay. There was an issue with the booking that wasn’t resolved until the next day. No guest should be waiting overnight for resolution to an issue (that was clearly their problem) and the staff were very quick to blame my ignorance for the issue, which wasn’t the case at all. Also, the food is average. It’s almost universally tasteless (lack of seasoning) and the meat they use isn’t the best. It’s a good hotel, but I wouldn’t return. There are better in Jakarta.
James, gb2 night trip
Exceptional 10.0
Amazing Hotel
Parwanto, us1 night family trip
Exceptional 10.0
Wonderful
sg2 night business trip
Exceptional 10.0
The renovations should not be during working hours
The hotel is quite luxury😍. The staffs are very friendly . Polite. Good services . My family members are very happy . And I will stay there again✔️
Katharine, id1 night family trip
Exceptional 10.0
I only stay for 1 night for out Anniversary, 1st the gave us room facing the construction so later on i ask them if it possible to change room, and they move us to a better view room..with the help of the manager Mr. Alan (if i’m not mistaken). Our butler ms. Ruri also help me made a reservation for our dinner, and when they found out i’m on my wedding anniversary.. they also gave us a small tiramisu cake to the room..and the breakfast was superb, they also have a la carte menu for us to order beside the buffet, the menu it self different from what we have on buffet.. my husband had a lobster benedict for breakfast and it was so delicious made by chef candra.. we also serve by the helpful mr shekyu that made our breakfast very enjoyable.. fells like we have our own butler ... definitely will be back again.. with the kids .. thank You Hotel Keraton.. keep up the good work
Juta, id1 night romance trip

Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, Jakarta

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