Located just 1.2 mi (1.9 km) from the airport, Tru By Hilton Mexico City Airport offers a free shuttle (available 24 hours). Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast daily. Also, Autódromo Hermanos Rodríguez and Zócalo are within a short drive. The property is just a short walk to public transportation: Boulevard Puerto Aereo Station is 3 minutes and Hangaras Station is 11 minutes.
Located just 1.2 mi (1.9 km) from the airport, Tru By Hilton Mexico City Airport offers a free shuttle (available 24 hours). Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast daily. Also, Autódromo Hermanos Rodríguez and Zócalo are within a short drive. The property is just a short walk to public transportation: Boulevard Puerto Aereo Station is 3 minutes and Hangaras Station is 11 minutes.
At a glance
CHECK-IN
3:00 p.m.
CHECK-OUT
12:00 p.m.
Hotel size
116 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests must transfer to the property via Airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in rooms
Parking
Onsite parking available only on request
Free secured, uncovered onsite self parking
Wheelchair-accessible van parking on site
Onsite parking limited
Transfers
Free airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Free buffet breakfast each morning
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Traveling with children
Grocery/convenience store
What to do
Foosball
Working away
Coworking spaces
Services
24-hour front desk
Multilingual staff
Facilities
1 building/tower
Built in 2026
Television in common areas
24-hour fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Accessible airport shuttle
Visual alarms in hallways
Wheelchairs available on site
Hand-held showerheads
Closed captioned TV
Grab bar near toilet
Area rugs in public areas
Smooth flooring in public areas
Room amenities
Be entertained
55-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Fireplace
Individually furnished and decorated
Heated floors
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pets
Service animals exempt from fees
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Google Pay and Apple Pay.
Frequently asked questions
Are pets allowed at Tru By Hilton Mexico City Airport?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tru By Hilton Mexico City Airport?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Tru By Hilton Mexico City Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Tru By Hilton Mexico City Airport?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Tru By Hilton Mexico City Airport and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Tru By Hilton Mexico City Airport like?
Tru By Hilton Mexico City Airport is in Venustiano Carranza, a short 3-minute walk from Boulevard Puerto Aereo Station.
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Reviews
Tru By Hilton Mexico City Airport Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.0
Amenities
9.2
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with a good variety of choices and excellent service. (43 reviews)
The airport shuttle service was very reliable and convenient, running on a regular schedule and providing efficient transportation to and from the airport. (57 reviews)
The room was very clean and the breakfast was very good. The staff were very helpful and friendly.
Verified review
10/10 Exceptional
Maria Claret
Oct 23, 2026
Worth the price. Spotless ;)
Verified review
10/10 Exceptional
Carlos
Oct 26, 2026
Great value and convenient. Shuttle from an to airport worked awesome. Surroudings looks pretty shady so be aware if you take a walk.
Verified review
10/10 Exceptional
RAUL
Jul 27, 2026
Excellent for a quick stay. It's proximity to the airport is ideal and the shuttle services was s great added bonus.
Verified review
10/10 Exceptional
Christopher
Aug 25, 2026
Very comfortable stay. Bed and pillows were super soft. Staff was friendly. Delicious breakfast.
Verified review
10/10 Exceptional
Gloria
Jul 6, 2026
Delicious breakfast, the staff is attentive, nice and helpful.
Verified review
10/10 Exceptional
Gisella
Jul 23, 2026
Clean room and perfect for our layover
Verified review
10/10 Exceptional
Fernando
Jul 7, 2026
Good everything, breakfasts wonderful!!!
Verified review
10/10 Exceptional
Alberto
Jun 15, 2026
Close to the airport, very clean and cozy
Verified review
10/10 Exceptional
Patrick
Jul 5, 2026
Location was great, near the airport.
Breakfast was fantastic, and a noon checkout is great too.
Went with 11 of us, got three rooms. We all had fun in the city and enjoyed the stay.
Verified review
10/10 Exceptional
Jocelyn
Jul 29, 2026
Staff was really helpful and kind at every turn. The rooms were clean and had the basic necessities. Breakfast was good and we loved the fact that it doesn’t end too early. We are planning to stay here again (:
Verified review
8/10 Very good
Vero
Aug 21, 2026
The room is extremely tiny, not adequate for our family, the rate was ok and the amenities balanced it all, the staff was really nice and accommodating as well.
Verified review
10/10 Exceptional
Alfredo
Jul 25, 2026
Fantastic experience!
I had a wonderful stay here. The staff made me feel welcome right away, and my room was exceptionally clean and comfortable. Having breakfast available on-site was a great perk, and the airport shuttle service made travel day completely effortless. Big thanks to the team for a great stay!
Verified review
10/10 Exceptional
Alba
Jul 24, 2026
The hotel has a great location close to the airport. The shuttle service is very helpful and reliable. Great option to rest if you have a long layover. I definitely will come back.b
Verified review
10/10 Exceptional
Mabel
Jul 2, 2026
The hotel was always clean, quiet, and a respectful place. The employees, the staff and every one was so kind and helpful honestly would stay here again for sure! Thank you guys for making me and my family feel comfortable!
This place is the best
Verified review
10/10 Exceptional
Tricia
Jul 25, 2026
They were very polite and over extended themselves to make me feel at home.
Verified review
10/10 Exceptional
Hasham H
Jul 29, 2026
Wonderful hotel close to the airport free shuttle service every hour. Decent breakfast and very nice room modern amenities we asked for late check out but we had to pay after 1 pm
Verified review
10/10 Exceptional
Gabriela
Jul 6, 2026
The hotel was perfect for the time my family and I stayed for. The ladies in the lobby were super helpful and friendly making check in easy and smooth. We scheduled the shuttle and our driver, Jaime, was the best. Overall a great experience!
Verified review
10/10 Exceptional
June
Sep 11, 2026
The night time front desk employee was very helpful -check in for 15 people was easy and quick.
I called the morning of flight and was told a shuttle would arrive at 1:00 am it did not and I had to call again and then he arrived 20 minutes after 1:00. Your process needs to be improved
Verified review
4/10 Fair
Martha
Jul 28, 2026
For the price, some would expect better service, Rooms are ok, but lack of drinking water as a welcoming gesture. (they want us to pay for it)
Breakfast was tasteless, not many choices, no fruit, coffee was not even strong, they expect us to drink coffee on a paper cup that leaks after 5 minutes.
Airport Shuttle was ok.
Verified review
8/10 Very good
Rebecca
Jul 29, 2026
"Efficiency" room had all we needed for just one night before a flight. The room is super cozy, so I would not want to stay with a family more than one night. The hotel is brand new, so of course everything is nice and clean. Just an FYI that the property is directly beneath the flight path, so bring earplugs if you are a light sleeper. We missed breakfast because it starts at 6:00 am, and that was our shuttle time. Be sure to schedule the airport shuttle the night before, or you may not have a seat!
Verified review
8/10 Very good
Ana
Jun 22, 2026
The hotel was well managed and the staff super helpful and friendly. I arrived at the hotel and was checked in and in my room within 10 minutes, including parking my vehicle. The location was a little confusing but once there easy I had no issues. The distance from the airport was about 5 minutes - and depending on the time of day is the amount of traffic that you will find. I would definitely recommend to anyone who is looking for a location near the airport for a quick night or two. I cannot attest to staying longer as I was only there the one night. Again, the staff was super friendly and helpful and they do provide airport transfers if you are not renting a vehicle or driving in.
Verified review
6/10 Good
Carlos
Jul 11, 2026
On the positive side, the property is fairly new, so the rooms are in good condition. But the airport shuttle, which the description says can be arranged beyond the scheduled runs, I was told was completely full during the night hours (I had a very late flight arrival), which is very hard to believe (it would mean 8 passengers landing every hour of the night; a far more credible explanation is that it does not run throughout the night as promised). So, I had to book my own taxi, at my own expense.
The state of cleanliness left much to be desired, which hair messes in several places in my room.
The room was noisy, as it faced the front of the property.
Overall, I would not stay here again.
Verified review
4/10 Fair
Elizabeth
Jun 12, 2026
The property is modern, clean, and well-maintained. Unfortunately, our experience was very disappointing. One of the main reasons we chose this hotel was the complimentary airport shuttle service, but no shuttle ever arrived. We tried calling the hotel for over an hour and a half with no answer, and had to called U.S customer service and they were also unable to reach anyone.
When we finally arrived, we explained the situation to the front desk manager Ms. Garcia but she showed no concern and no willingness to help or resolve the issue. Because of the delay, we lost valuable time, had to pay for an Uber, and cancel our dinner plans. While the hotel itself is new and clean, the lack of customer service from the front desk manager left us with a very negative impression.
Me llevo una mala impresión por parte de la gerente Ms. García fue indiferente y no ofreció ninguna solución ni interés en solucionar el problema
Gracias