Hotel Riu Palace Zanzibar - All Inclusive - Adults Only

5.0 star property
Adults-only beachfront property with spa, near Nungwi Beach

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Photo gallery for Hotel Riu Palace Zanzibar - All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Reception
Superior Suite, Ocean View | Living room
View from room

Reviews

9.2 out of 10
Wonderful
Located close to Kendwa Beach, Hotel Riu Palace Zanzibar - All Inclusive - Adults Only is a luxury boutique property that offers a tranquil retreat. Indulge in a facial or massage at the onsite spa, enjoy live shows and concerts, and take in breathtaking views from the rooftop terrace.

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Free breakfast
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CA $300
CA $359 total
includes taxes & fees
Apr 21 - Apr 22

Room options

Available filters for rooms
Showing 27 of 27 rooms

Junior Suite

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 2 Twin Beds

Suite (B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Junior Suite ( B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Villa ( B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite ( B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Suite, Hot Tub (Jacuzzi B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Villa, Private Pool (Beach B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 4
  • 1 King Bed

Superior Suite, Ocean View ( B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Junior Suite, Courtyard View ( B2C-CA)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Superior Suite, Ocean View ( B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Villa ( B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Villa, Private Pool (Beach B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 4
  • 1 King Bed

Suite (B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Superior Suite, Ocean View

Highlights

Balcony or patio
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 2 Twin Beds

Junior Suite, Courtyard View ( B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Suite, Hot Tub (Jacuzzi B2C-US)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Superior Suite, Ocean View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 2 Twin Beds

Junior Suite, Courtyard View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

Suite, Hot Tub (Jacuzzi)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 2 Twin Beds

Villa, Private Pool (Beach)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Suite

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 2 Twin Beds

Junior Suite, Courtyard View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Sleeps 2
  • 2 Twin Beds

Villa, Private Pool (Beach)

Highlights

Balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • Sea view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Hot Tub (Jacuzzi)

Highlights

Balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • Sea view
  • 90 sq m
  • Sleeps 4
  • 2 Twin Beds

Villa

Highlights

Balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 125 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 2 Twin Beds
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About the area

Map
Nungwi Road, Nungwi

What's nearby

  • Kendwa Beach - 14 min walk - 1.2 km
  • Nungwi Beach - 5 min drive - 2.4 km
  • Nungwi Natural Aquarium - 5 min drive - 3.6 km
  • Mnarani Natural Aquarium - 6 min drive - 3.8 km
  • Muyuni Beach - 38 min drive - 25.9 km

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 90 min drive

Restaurants

  • ‪Promenade Main Restaurant - ‬6 min walk
  • ‪M&J Cafe - ‬5 min drive
  • ‪Ginger Bar - ‬5 min walk
  • ‪Sexy Fish - ‬5 min drive
  • ‪Upendo Restaurant - ‬7 min walk

About this property

Hotel Riu Palace Zanzibar - All Inclusive - Adults Only

At Hotel Riu Palace Zanzibar - All Inclusive - Adults Only, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 15-minute walk of Kendwa Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar. A poolside bar, a fitness center, and a sauna are other highlights at this luxurious property. Fellow travelers love the helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

Onsite live performances

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • All guests, including adults, children, and babies, must be included when making the booking to be shown the right rooms and rates. All guests not included will be charged at the hotel, during check-in time. Virtual credit cards or prepayments will not be accepted.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Kayaking
  • Concerts/live shows
  • Evening entertainment
  • Table tennis
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Promenade - Onsite buffet restaurant.
Beef Steak House - Onsite steakhouse. Reservations are required. Open daily.
Breeze - Onsite bar. Open daily.
Sunshine - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 5.00 per person, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Barclaycard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hideaway Nungwi
Hideaway Nungwi Resort
Nungwi Hideaway
Nungwi Hideaway Resort
Nungwi Resort
Hideaway Of Nungwi Resort & Spa Zanzibar
Riu Palace Zanzibar All Inclusive Adults Resort Nungwi
Riu Palace Zanzibar All Inclusive Adults Resort
Riu Palace Zanzibar All Inclusive Adults
Riu Zanzibar Inclusive Adults
Riu Palace Zanzibar All Inclusive Adults All-inclusive property
Riu Palace Zanzibar All Inclusive Adults Nungwi
Riu Palace Zanzibar All Inclusive Adults
Riu Palace Zanzibar - All Inclusive - Adults Only Nungwi
Riu Palace Zanzibar All Inclusive Adults Only
Hideaway of Nungwi Resort Spa
Riu Zanzibar Inclusive Adults
Riu Zanzibar Inclusive Nungwi
Riu Palace Zanzibar All Inclusive
Riu Palace Zanzibar All Inclusive Adults Only

Frequently asked questions

Is there a pool at Hotel Riu Palace Zanzibar - All Inclusive - Adults Only?

Yes, there are 3 outdoor pools.

Are pets allowed at Hotel Riu Palace Zanzibar - All Inclusive - Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Riu Palace Zanzibar - All Inclusive - Adults Only?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Riu Palace Zanzibar - All Inclusive - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Hotel Riu Palace Zanzibar - All Inclusive - Adults Only and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Palace Zanzibar - All Inclusive - Adults Only also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Hotel Riu Palace Zanzibar - All Inclusive - Adults Only?

Yes, there's an onsite restaurant, Promenade.

Does Hotel Riu Palace Zanzibar - All Inclusive - Adults Only have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Riu Palace Zanzibar - All Inclusive - Adults Only like?

Hotel Riu Palace Zanzibar - All Inclusive - Adults Only is located a short 14-minute walk from Kendwa Beach.

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Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

Hotels.com worst experience over the years
I was disappointed that we had to pay more money to upgrade to actually get what we thought we booked on Hoyels.com site. The hotel staff reckon categorisation from hotels.com that they may have used for us is not actually what they booked with them. I paid additional money to ocean blue. Room I originally booked was supposed to have a bedroom and a separate living area but we got an open plan which was not suitable. My worst experience with hotels.com over the years I have used them. Dinner in ai and a second restaurant which is not the main one was really poor for the two nights. Staff were friendly and helpful and other amenities were top notch.
Stanley, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
Alison, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Tatiana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice accommodation, everything in walking distance. Beautiful beach below the restaurant. Food excellent.Had a problem with the air con but was upgraded. Hotel uses European electric sockets, not Tanzanian sockets. Can get adaptors from Reception. But bring European adaptors.
Francis, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

What an incredible holiday! The staff really make this place and are always so friendly and welcoming. We had the most amazing upgrade from the one of the female managers at reception. Thank you so much. This made what was already going to be a wonderful holiday into something unforgettable. I can not recommend this place more highly! The food variety is great and you can book excursions through a tour provider at the hotel. Everything was seamless and easy to navigate. Also a very special thank you to Neema who cleaned our room everyday to perfection!
Eleanore, 9-night romance trip
Verified Expedia guest review

2/10 Poor

Edward, 6-night trip
Verified Travelocity guest review

8/10 Very good

Andrew, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Edward, 3-night trip
Verified Expedia guest review

10/10 Exceptional

First off: ALL the staff are incrediblly helpful, friendly, polite and attentive, including reception, restaurant waiters and food servers, pool staff and entertainment, cleaners, gardeners, management and even the guy in the Suntours office. Food and drink: Breakfasts, coffee and breakfast all very good and varied - easily have a different style breakfast every day. Main pool handily sited next to main ginger bar with wide range of alcoholic /non-alcoholic cocktails, beer, wine. Informal swim up option or drinks brought to lounger, as you prefer. Loved the option for afternoon tea /coffee with cakes or sandwiches, in the shade. We loved the buffet lunches and dinners, with choice of where to sit (sun/ cool/ shade/ breeze etc, depending on daily whim) and the ongoing jackdaws vs. bamboo sticks entertainment. The "happy birthday" waiting staff harmonies were great. Loved the cool dude on electric piano with his reggae/ zydeco / blues fusion vibes in the main restaurant in the evenings. We managed 3 trips to the Krystal fusion restaurant (excellent, our fave) and one to the steak. The evening entertainment was very good, although we preferred the bands and musicians to the rap/breakdancing. But very varied and aomething for everyone. They even ran the odd game of bingo. The beach, the sea and the views were just wonderful. The beach sellers were not overly intrusive and actually quite friendly. Very easy to get a kayak or paddleboard, etc.
Paul, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place for vacation
EWA, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely amazing. 5+ stars Excellent friendly service. You become family. Excellent food, drinks. Spectacular location on breathtaking beach. I will definitely be back and highly recommend!
Diana, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tatiana, 3-night trip
Verified Hotels.com guest review

6/10 Good

Very disappointed that smoking was permitted in all the restaurants inside and out.
Jonathan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Amazing hotel with super welcoming staff. Lots of activity and incredible variety of food. Able to use facilities of other hotel next door but not other way round.
Ricky, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel and wonderful hospitality. We will come back to a Riu hotel for sure on our next vacation. Possibly Caribbean! Thank you Riu Palace Zanzibar team.
Yasumi, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Facilities and layout of the property is excellent.
Mohammad Monir, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Alain, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great vacation. The upgraded dining options are a must. Try the Romantic Dinner. Highly recommend.
Daniel, 4-night trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the breathtaking views, service, room…The experience was everything to be desired except: - the vegan options were limited, however, upon request, we were granted. Also, they labelled items as vegan but they were made with milk. - I didn’t like that the cleaning trolly was parked outside my door for the duration of the stay. - I also didn’t like that in between the tiles in the infinity swimming pool was mouldy.
Kevado, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely place. Good food and friendly, helpful staff - we even got a word of the day from Fatma. Can highly recommend.
Elizabeth, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful
Mary, 6-night trip with friends
Verified Expedia guest review

6/10 Good

Full board was underwhelming, and trying to get expanded options was near impossible because the app did not allow me to request. Asking the front desk for anything felt like an inconvenience. Beautiful landscape and beach, but you can find that elsewhere.
John, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and attentions
Lisa, 3-night trip with friends
Verified Expedia guest review

6/10 Good

I was in room 345 and it smelled like a wet basement. I smelled it when I walked in initially but I decided to let it go and not make a big deal for the workers. I am home now and all of my clothes have this dirty wet smell like a wet basement. ( if you know, you know.) overall the service was good the workers were all friendly and welcoming. Also my balcony door was falling off and I mentioned it up one first entry. Two workers were sent to fix it but it was never fixed. It kept falling off. I wish I had complained because this smell is terrible.
Michael, 5-night trip with friends
Verified Expedia guest review