Acacia Tree Garden Hotel

Photo gallery for Acacia Tree Garden Hotel

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/patio

Overview of Acacia Tree Garden Hotel

Acacia Tree Garden Hotel

3.0 star property
3-star hotel in Puerto Princesa with outdoor pool and restaurant

7.8/10 Good

137 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
Map
Victan Compound, Manalo Extension, Barangay Bancao Bancao, Puerto Princesa, Palawan, 5300
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • Room service
  • Airport shuttle
  • Beach shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Rollaway/extra beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Puerto Princesa City Centre

Getting around

  • Puerto Princesa Airport (PPS) - 2 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

About this property

Acacia Tree Garden Hotel

Acacia Tree Garden Hotel is just 0.7 mi (1.2 km) from the airport and offers a shuttle (available on request) for PHP 300 per vehicle one-way. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a snack bar/deli, and a terrace. The airport proximity and comfortable guestrooms get great marks from fellow travelers.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle from 8 AM to 5 PM*

Offsite

  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

What to do

  • Beach shuttle (surcharge)
  • Pool table

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Beach shuttle (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Built in 2012
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PHP 300 per vehicle (one-way)
  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PHP 900.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Acacia Garden Hotel
Acacia Garden Tree Hotel
Acacia Tree Garden
Acacia Tree Garden Hotel
Acacia Tree Garden Hotel Puerto Princesa
Acacia Tree Garden Puerto Princesa
Acacia Tree Hotel
Garden Tree Hotel
Acacia Tree Garden Hotel Palawan Island/Puerto Princesa
Acacia Tree Garden Hotel Hotel
Acacia Tree Garden Hotel Puerto Princesa
Acacia Tree Garden Hotel Hotel Puerto Princesa

Frequently asked questions

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

4/10 Fair

Pay a little more and avoid this hotel
I dont understand how anyone can give this property better than 3 points. It is Not located anywhere near any stores, restaurants, the pool is constantly dirty with leaves and debris, the food is expensive for Philippines and the quality they provide, and they make you responsible for anything out of order in the unit. I had to pay for a glass table top we didn't even use or noticed until they made me pay for it. They almost made me loose my flight while Inspecting room. Extremely embarrassing and unprofessional. I am a world traveler and Never encountered a hotel to treat guests this way. Do not recommend at any price.
Marcelino, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Room was good. Staff was great. Food was amazing. Overall experience was excellent for the price
Nadine, 1-night romance trip
Verified Wotif guest review

6/10 Good

Average hotel. Service of cafeteria staff excellent. Service and response from front desk and maintenance slow and sloppy. In bathroom the faucet was like a stick shift and toilet seat kept sliding. Informed front desk, told us in evening it was fixed but they still shook, rattled and rolled. Exterior landscaping is good.
Anand, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Katarina, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

6-night trip
Verified Expedia guest review

6/10 Good

I like the quietness of the property. However, the pool was dirty and we had to ask for towels every day
Christmasbreak, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Whilst i love using Expedia due to its accurate representation of properties on this occasion we were vastly desillusioned. The property is not walking distance from close amenities in Puerto Princesa as stated. The internet connection was poor and intermittent. There was ongoing construction starting at 9 am right outside of our room and music playing loud until 11 pm. We raised matters upon arrival with manager Aida who did affirm that everything was walking distance but the rest of the staff confirmed the opposite . Aida explained that no cancellation was offered due to us booking through Expedia. The noise and inconvenient location pushed us to leave after two nights., we did ask for a change in room but were advised the hotel was fully booked. We mentioned to the staff we were departing due to the noise but they did not understand our English and replied with a polite: OK Ma'am thank you. I attempted to contact Expedia but had no phone access to report this asap. We would like to be reimbursed for the nights we did not stay: Friday, Saturday and Sunday. I thank you for taking my feedback into consideration. Maria
5-night romance trip
Verified Expedia guest review

8/10 Very good

Hotel complex is nice, but don’t be fooled by the pictures. Rooms are spacious but bathrooms need facelift. Breakfast is okay. Options are very limited.
2-night trip
Verified Hotels.com guest review

8/10 Very good

I liked most the spacious room, relaxing ambiance, and the friendly and accommodating staff.
Libay, 3-night family trip
Verified Expedia guest review

8/10 Very good

Overall it was decent
Calm and peaceful. Rooms are spacious. Staff was very polite and helpful. Location was not so good for our kids to enjoy. All they had was a pool. So we did tours throughout our stay. No beach nearby. Beach is about an hour away.
3-night family trip
Verified Hotels.com guest review