We were presented with a much smaller room than anticipated which made the pictures seem deceiving. The quality of the rooms interior was also poor. On inspection, the walls were covered in black marks, including but not limited to scratch marks and shoe prints. The bathroom fixings were not entirely secure, the sink and the mirror weren’t fully in place. The skirting board was also not finished properly, the workmanship looked rushed.
Moving on to the amenities and services, the hotel offers free wifi, which was not present in the rooms. When I asked reception for an explanation, I was simply told the WiFi only worked in the corridor. I asked for the alternative WiFi showing on my phone, which the receptionist put into my phone. However, when I said I needed the password for my girlfriend, I was told it was a secret and only I was allowed to use it, something I found rather strange. Secondly, the hotel states that it offers an iron on request - this turned out to be solely an iron, no ironing board to accompany. When questioning the whereabouts of an ironing board, I was told “use the bed”.
Perhaps most prevalent to our stay was the large issue of noise. Outside our window, directly below was a large air conditioning unit which continued to be in use throughout the night. Coupled with incredibly thin walls in the property, which allowed 90% of conversations in the corridor to be heard made sleep difficult at best.