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Kimpton Gray Hotel by IHG

4.5 star property
Luxury hotel with restaurant, near Millennium Park

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Photo gallery for Kimpton Gray Hotel by IHG

Relax in our spacious atrium, surrounded by lush greenery and comfortable seating areas.
Relax in a spacious atrium with comfortable seating and lush greenery.
Stunning interior with a grand staircase, columns, and ornate railings.
Relax in a stylish seating area with a sofa and armchairs, offering a view of the city.
Stunning hallway with polished floors, columns, and elegant lighting fixtures.
In the heart of Chicago, Kimpton Gray Hotel offers a luxurious retreat with an on-site Argentinean restaurant, Boleo. Unwind at the bar or get active at the 24-hour gym. With in-room WiFi and meeting spaces available, this hotel near Millennium Park is perfect for work and play.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Restaurant and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness center
  • Free use of bicycles
  • Valet parking
  • Conference center
  • 18 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
  • Laundry service
The current price is CA $256
CA $341 total
includes taxes & fees
Aug 17 - Aug 18

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Premium Room, 1 King Bed (Tall King, Walk-In Shower)

Enjoy a comfortable stay with a flat-screen TV, desk, and plush bed.

Premium Room, 1 King Bed (Tall King, Walk-In Shower)

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Two single beds with white linens and colorful pillows, a green drawer, and a pendant light above the headboard.

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Egyptian cotton linens
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Enjoy a stylish retreat with two single beds, a comfortable armchair, and a large window offering a city view.

Premium Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Egyptian cotton linens
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Deep Soaking Tub)

Enjoy a comfortable stay with a flat-screen TV, desk, and plush bed.

Premium Room, 1 King Bed (Deep Soaking Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Enjoy a comfortable stay with a flat-screen TV, desk, and plush bed.

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Walk-In Shower)

Two single beds with white linens and colorful pillows, a green drawer, and a pendant light above the headboard.

Premium Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(45 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Egyptian cotton linens
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Enjoy a comfortable stay with a flat-screen TV, desk, and plush bed.

Premium Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Enjoy a comfortable stay with a flat-screen TV, desk, and plush bed.

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Walk-In Shower)

Enjoy a comfortable stay with a flat-screen TV, desk, and plush bed.

Room, 1 Queen Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Egyptian cotton linens
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Walk-In Shower)

Enjoy a comfortable stay with a flat-screen TV, desk, and plush bed.

Room, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

Enjoy a comfortable stay with a flat-screen TV, desk, and plush bed.

Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Egyptian cotton linens
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Essential)

Relax in a stylish room with a comfortable bed, a large wall lamp, and a beautiful view.

Room (Essential)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Egyptian cotton linens
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Queen Beds

Two single beds with white linens and colorful pillows, a green drawer, and a pendant light above the headboard.

Studio Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Exercise Bike)

Cozy retreat with a neatly made bed, framed artwork, and a stylish table with a lamp and fresh flowers.

Premium Room, 1 King Bed (Exercise Bike)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Deep Soaking Tub, Exercise Bike)

Relax in a bathtub with a large mirror above and a city view.

Premium Room, 1 King Bed (Deep Soaking Tub, Exercise Bike)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Relax in a stylish room with a sofa, coffee table, and desk, featuring a large abstract painting and city views.

Suite, 1 Bedroom, Accessible (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 47 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room

Relax in a stylishly arranged room with a well-made bed, a round table, and framed artworks.

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Egyptian cotton linens
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed (Deep Soaking Tub)

Relax in a bathtub with a large mirror above and a city view.

Studio Suite, 1 King Bed (Deep Soaking Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Roll-In Shower)

Relax in a stylish room with a sofa, coffee table, and desk, featuring a large abstract painting and city views.

Suite, 1 Bedroom, Mobility Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 47 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Relax in a bathtub with a large mirror above and a city view.

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Relax in a stylish room with a sofa, coffee table, and desk, featuring a large abstract painting and city views.

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 47 sq m
  • Sleeps 2
  • 1 Twin Bed

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Exterior

InterContinental Chicago Magnificent Mile by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
9.0 out of 10, Wonderful, 2,165 reviews
The price is CA $281
CA $374 total
includes taxes & fees
Sep 1 - Sep 2
InterContinental Chicago Magnificent Mile by IHG
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About the area

Map
122 West Monroe Street, Chicago, IL, 60603

What's nearby

  • Willis Tower - 5 min walk - 0.4 km
  • Michigan Avenue - 10 min walk - 0.8 km
  • Millennium Park - 10 min walk - 0.8 km
  • Chicago Riverwalk - 11 min walk - 1.0 km
  • Grant Park - 19 min walk - 1.6 km

Getting around

  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive
  • Chicago, IL (PWK-Chicago Executive) - 45 min drive
  • Chicago Union Station - 12 min walk
  • Millennium Station - 12 min walk
  • Chicago Van Buren Street Station - 13 min walk
  • Monroe Station (Blue Line) - 3 min walk
  • Monroe Station (Red Line) - 4 min walk
  • Washington-Wells Station - 4 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Elephant & Castle - ‬3 min walk
  • ‪Italian Village - ‬2 min walk
  • ‪Goddess and the Baker, 181 W Madison - ‬3 min walk
  • ‪Roanoke Restaurant - ‬2 min walk

About this property

Kimpton Gray Hotel by IHG

When you stay at Kimpton Gray Hotel by IHG, you'll be in a great location, within just a 10-minute walk of State Street and Millennium Park. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Boleo, which serves Argentinean cuisine and is open for dinner. Other highlights at this luxurious hotel include a bar/lounge and free bike rentals. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Monroe Station (Blue Line) is 3 minutes and Monroe Station (Red Line) is 4 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 293 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets stay free
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • WiFi in public areas*
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 83 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Scooter/moped rentals nearby

Working away

  • 18 meeting rooms
  • Conference center (15005 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Bicycle parking
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone

Food and drink

  • Microwave (on request)

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Boleo - This restaurant specializes in Argentinean cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 29.35 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 12.99 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 12.99 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 20 to 40 per person

Parking

  • Valet parking costs USD 83 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 60603

Also known as

Kimpton Gray Hotel Chicago
Kimpton Gray Hotel
Kimpton Gray Chicago
Kimpton Gray
The Gray A Kimpton Hotel
Kimpton The Gray Hotel
The Kimpton Gray Hotel
Kimpton Gray Hotel
Kimpton Gray By Ihg Chicago
Kimpton Gray Hotel by IHG Hotel
Kimpton Gray Hotel an IHG Hotel
Kimpton Gray Hotel by IHG Chicago
Kimpton Gray Hotel by IHG Hotel Chicago

Frequently asked questions

Does Kimpton Gray Hotel by IHG offer free cancellation for a full refund?

Yes, Kimpton Gray Hotel by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Kimpton Gray Hotel by IHG?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at Kimpton Gray Hotel by IHG?

Yes. Valet parking costs USD 83 per night.

What are the check-in and check-out times at Kimpton Gray Hotel by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.

Is there an onsite casino at Kimpton Gray Hotel by IHG?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (2-min drive) is nearby.

What is there to do at Kimpton Gray Hotel by IHG and nearby?

Have fun during the warmer months with activities such as cycling. Kimpton Gray Hotel by IHG also has a 24-hour fitness center.

Are there restaurants at or near Kimpton Gray Hotel by IHG?

Yes, Boleo offers Argentinean cuisine.

What's the area around Kimpton Gray Hotel by IHG like?

Kimpton Gray Hotel by IHG is in Downtown Chicago, a short 3-minute walk from Monroe Station (Blue Line) and 8 minutes' walk from Millennium Park. Travelers give top marks for the hotel's prime location.

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Kimpton Gray Hotel by IHG Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Bed
Building
Amenities
Coffee
Bar
Lobby

What guests liked

  • The on-site restaurants offered great food with good portion sizes and reasonable prices. (7 reviews)
  • The gym was great, clean, and spacious, making it perfect for a good workout. (5 reviews)
  • The property's deep soaking bathtubs were a highlight of the stay, providing a luxurious and rejuvenating experience. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great stay!
Kiran, 2-night trip

10/10 Excellent

The staff was very friendly and was great for walking distance to everything!
Dylan, 1-night trip

10/10 Excellent

Great boutique hotel in the heart of the city.
Jennifer, 1-night trip

10/10 Excellent

Loved going there because our dog Georgie is welmed!
Jon, 2-night trip

10/10 Excellent

The hotel had a great bar with a speakeasy vibe. The staff were all friendly.
Sven, 3-night trip

10/10 Excellent

This hotel was excellent! It was very clean and tidy. The location was walking distance to a lot of different areas. The staff members were friendly.
Ashley, 3-night trip

10/10 Excellent

Great loved it
Leiya, 3-night trip

10/10 Excellent

Love Kimpton! Alway
Alfia, 1-night trip

10/10 Excellent

The hotel is clen and the stuff very police and nice i would recomend people to stay at this hotel " EXELENT"
Felix Manuel, 2-night trip

10/10 Excellent

The staff was responsive and professional.
Eugene, 1-night trip

10/10 Excellent

No complaints. A great option for inside the loop.
Steven, 3-night trip

10/10 Excellent

The Kimpton Gray is luxury at an affordable price. The property is beautiful and the amenities are top notch. The location is central from many things and it was perfect for hopping around multiple parts of the city. On this particular visit, I arrived very early in the city and the hotel was able to accommodate an early check-in for me, which was very much appreciated. I had a wonderful stay and will most definitely be back.
Alison, 2-night trip

10/10 Excellent

Central location has you ready to see the entire downtown
Isaac, 4-night trip

10/10 Excellent

Wonderful stay! I love the atmosphere here.
Anthony, 1-night trip

10/10 Excellent

This hotel is gorgeous. I love Kimpton properties and this one didn't disappoint. The restaurants are always good and the staff are always kind. The gym is fantastic, especially for a hotel! And the rooms are beautiful. I will come again for sure.
Katherine, 1-night trip

10/10 Excellent

Very nice! Will come back!
Kaylee, 1-night trip

6/10 Okay

We stayed at this hotel a few years ago and returned
Casey, 2-night trip

10/10 Excellent

The bedrooms are update and lovely! Hotel is upscale and staff was helpful
Jessica, 1-night trip

10/10 Excellent

Always a solid stay in the city. The reason I e
Jacqueline, 1-night trip

10/10 Excellent

All the staff are very friendly and helpful.
Li, 1-night trip

4/10 Poor

Only good thing is it is located in chicago. Both staff and building are tired and old. You can do better elsewhere
Roger, 1-night trip

10/10 Excellent

Loved my stay
Cortez, 2-night trip

10/10 Excellent

Excellent service, very comfortable bed, elegant but chic decor.
Monica, 1-night trip

10/10 Excellent

Smelled great, secured entry, mostly friendly staff, and good dining options/suggestions.
Harold, 1-night trip

10/10 Excellent

Room was stylish and very comfortable. Great location and staff was kind and helpful.
Jorge Nunez, 3-night trip