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Hampton Inn & Suites Rochester/Henrietta

2.5 star property
Rochester hotel with indoor pool and 24-hour fitness

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Rochester/Henrietta

Exterior
Reception
Indoor pool
Studio, 1 King Bed with Sofa bed
Free toiletries, hair dryer, towels
Located near the University of Rochester, Hampton Inn & Suites Rochester/Henrietta offers a warm welcome with free in-room WiFi and an indoor pool. Indulge in a delicious breakfast, work out at the 24-hour gym or grab a quick bite from the snack bar/deli.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Connecting rooms available
  • Pet-friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 2 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CA $173
CA $197 total
includes taxes & fees
May 23 - May 24

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hair dryer
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Private bathroom
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
Hair dryer
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
Hair dryer
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
Hair dryer
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Private bathroom
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hair dryer
Hydromassage showerhead
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Private bathroom
Hair dryer
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Bathtub)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Bathtub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hair dryer
Hydromassage showerhead
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hair dryer
Hydromassage showerhead
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds
Exterior

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.0 out of 10, Very good, 1,001 reviews
The price is CA $174
CA $198 total
includes taxes & fees
May 11 - May 12
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
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About the area

Map
280 Clay Rd, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 16 min walk - 1.4 km
  • Monroe Community College - 16 min walk - 1.4 km
  • Strong Memorial Hospital - 6 min drive - 4.8 km
  • University of Rochester - 7 min drive - 5.5 km
  • Rochester Institute of Technology - 7 min drive - 7.4 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 13 min drive
  • Rochester Station - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Dairy Queen - ‬16 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

Hampton Inn & Suites Rochester/Henrietta

At Hampton Inn & Suites Rochester/Henrietta, you'll be within a 10-minute drive of University of Rochester and Rochester Institute of Technology. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout. Also, this hotel is within a short drive of Strong. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 126 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive smart lock details
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche

Also known as

Hampton Inn Henrietta
Hampton Inn Henrietta Hotel
Hampton Inn Henrietta Hotel Rochester
Hampton Inn Rochester Henrietta
Hampton Inn Rochester/Henrietta
Hampton Inn Rochester/Henrietta Hotel Rochester
Hampton Inn Rochester/Henrietta Hotel
Hampton Inn Rochester/Henrietta Rochester
Hampton Inn Suites Rochester/Henrietta

Frequently asked questions

Does Hampton Inn & Suites Rochester/Henrietta offer free cancellation for a full refund?

Yes, Hampton Inn & Suites Rochester/Henrietta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn & Suites Rochester/Henrietta?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Hampton Inn & Suites Rochester/Henrietta?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hampton Inn & Suites Rochester/Henrietta?

Yes, there's free self parking.

What are the check-in and check-out times at Hampton Inn & Suites Rochester/Henrietta?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hampton Inn & Suites Rochester/Henrietta and nearby?

Hampton Inn & Suites Rochester/Henrietta has an indoor pool and a 24-hour fitness center.

What's the area around Hampton Inn & Suites Rochester/Henrietta like?

Hampton Inn & Suites Rochester/Henrietta is a short 16-minute walk from Marketplace Mall and 16 minutes' walk from Monroe Community College. Travelers love the hotel's prime location.

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Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Restaurant
Coffee
Family friendly
Food
Shopping

What guests liked

  • Breakfast was consistently great with a good selection of healthy options and hot food. (35 reviews)
  • The property offers a convenient location with many dining options nearby and a pleasant lobby/dining area with comfortable seating. (7 reviews)
  • Free parking was a convenient and appreciated amenity at this property. (5 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

Front desk lady wasnt rude but wasn't friendly either i had a problem with check in because in the website said they dont charge deposit and i also call the lady said no and to my surprise when i arrived they charged me deposit so i had to cancel one night😠
Abigail, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melanie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE

Disgusting. Blood on the mattress, garbage in the elevator and overall musty feeling. As soon as we saw the condition of the room, we checked out of the hotel and moved to a different property.
Leslie, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

T
Tara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

keun, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Haydar, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Super uncomfortable mattresses and pillows. Rooms are much smaller than in the photographs.
John, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gary, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Keith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ease of access and free parking
Stephen, 1-night trip
Verified Expedia guest review

8/10 Very good

Good location

Good location
Glenn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Nicole, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Wendy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

My main stay when i come to Rochester. Love the property and the people
Stephen, 1-night trip
Verified Expedia guest review

6/10 Good

Clean nice quick stay . Really needs updated ! Needs all new beds . old and hard bed .
Doris, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good, but not Great

Overall, a very nice place, and we no significant issues, but there are some things that look like are being taken care of in a timely fashion. The hallway carpets were all dirty and need a to be vacuumed. Not soiled, just not vacuumed recently. Two of the 4 Ice Machines (3rd and 4th Floors) had "Out Of Order" signs on them with directions to go to the 2nd Floor for ice. The grounds outside had lots of debris and, again, looks as though nobody is keeping up with picking up the trash.
Robert, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Amy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bryen, 1-night trip
Verified Expedia guest review

6/10 Good

We checked at registration that the bathroom was equip with hand rails, the only rail was inside the bath tub. We were given a "Hearing Impaired Room." I did not see that there were no rails initially so we did not ask to change rooms. I fell twice that night and then brought my walker into the bathroom so I would not fall again. I told the woman when we checked out that this was not an acceptable room for us! Next time we have medical appointments in Rochester I will be sure we get a safe room. Thanks!
Kathryn, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Overall, a positive experience

Room was great, super clean, mattress felt new but cheap and very uncomfortable for me, pool was indoor but quite cold.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Jaime, 2-night trip
Verified Expedia guest review