New Delhi NCR, NH8, Sector 83, Gurugram, Delhi N.C.R, 122004
What's nearby
Tata Consultancy Services - 9 min drive
Medanta - 14 min drive
Sohna Road - 16 min drive
Golf Course Road - 19 min drive
Sultanpur National Park - 20 min drive
Getting around
Indira Gandhi International Airport (DEL) - 47 min drive
Garhi Harsaru Junction Station - 13 min drive
Basai Dhankot Station - 16 min drive
DLF Phase 1 Station - 19 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Haldiram's - 7 min drive
McDonald's - 15 min walk
Kitchen District - 11 min walk
Keventers - 5 min drive
Biryani Blues - 19 min walk
About this property
Hyatt Regency Gurgaon
Hyatt Regency Gurgaon is a great choice for a stay in Gurugram. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Kitchen District serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a 24-hour fitness center.
Languages
English, Hindi
At a glance
Hotel size
451 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: noon
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free secured, covered onsite valet parking
Free onsite extended parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle within 60 kilometers*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Children's pool
Playground
Babysitting (surcharge)
Children's menu
Children's games
Toys
Outlet covers
Working away
24-hour business center
16 meeting rooms
Computer station
Conference center (40000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
24-hour fitness center
2 outdoor pools
Full-service spa
Massage/treatment rooms
Steam room
Lockers available
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Local maps
Special features
Spa
Shvasa Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Kitchen District - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge - This café specializes in international cuisine and serves light fare only. Happy hour is offered. Open 24 hours. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately INR 1200 for adults and INR 600 for children
Airport shuttle service is offered for an extra charge of INR 3800 per person (one-way)
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for INR 1500 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gurgaon Hyatt
Gurgaon Hyatt Regency
Hyatt Gurgaon
Hyatt Regency Gurgaon
Hyatt Regency Hotel Gurgaon
Regency Gurgaon
Hyatt Regency Gurgaon Hotel Gurugram
Hyatt Regency Gurgaon Gurugram
Hyatt Regency Gurgaon Hotel
Hyatt Regency Gurgaon Gurugram
Hyatt Regency Gurgaon Hotel Gurugram
Frequently asked questions
Does Hyatt Regency Gurgaon offer free cancellation for a full refund?
Yes, Hyatt Regency Gurgaon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Gurgaon?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Hyatt Regency Gurgaon?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hyatt Regency Gurgaon?
Yes, there's free self, valet, and extended parking.
Is airport shuttle service offered by Hyatt Regency Gurgaon?
Yes, an airport shuttle is available. The charge is INR 3800 per person one-way.
What are the check-in and check-out times at Hyatt Regency Gurgaon?
Check-in start time: 2 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Hyatt Regency Gurgaon and nearby?
Hyatt Regency Gurgaon has 2 outdoor pools and a spa, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Hyatt Regency Gurgaon?
Yes, Kitchen District offers international cuisine.
Does Hyatt Regency Gurgaon have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Hyatt Regency Gurgaon Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
2/10 Poor
2 Nov 2024
Won’t go back
Nothing but issues from checking in to check out. Don’t go to their restaurants unless you want flies in your food. Aircon in our room wasn’t working, was really cold. Reception staff were friendly. The restaurant manager was rude.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
NANDISH
NANDISH, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Ravi
Ravi, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
30 Aug 2024
nimer
nimer, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Jul 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
6/10 Good
27 May 2024
Dikshit
Dikshit, 2-night trip
Verified Expedia guest review
8/10 Very good
22 Feb 2024
Shower stand fell off
Hemanth Kumar
Hemanth Kumar, 1-night trip with friends
Verified Expedia guest review
6/10 Good
15 Feb 2024
It seems to be an old property..
MFazal
MFazal, 2-night business trip
Verified Expedia guest review
4/10 Fair
24 Jan 2024
Not recommended due to cleanliness standards!
Not a nice stay due to hygience condition and cleanliness of room.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Jan 2024
Top class hotel with a few flaws easily remedied
Great comfortable hotel. We were there for 6 nights mid January. We did arrive about 11 am and the hotel had our room ready. Not hotels fault I know but there was a thick fog/smog for the entire 6 days we were there. So consequently very cold outside.
The public areas although very clean were quite cool in particular the Club lounge. In the lounge the drinks service was quite slow mostly. Although the light snacks on offer were very tasty and well presented the 2 hot offerings each night were just luke warm.
Although too cold sit outside never mind swim the pool area was very shabby. The outside of the pool was covered in bird droppings and cracked uneven tiles.
No information in rooms regarding hotel facilities.
Be warned, if there is a wedding going on, which lasts 3 days don’t expect an early night. We were on the 12th floor overlooking the hotel entrance where there is a green area to host the weddings and we were kept awake till early hours on 2 of those nights.
The staff at this hotel were all very polite, friendly and helpful. The breakfast was very good with plentiful options. The room was very comfortable as was the bed (like sleeping on a cloud). From here we did trips to the Taj Mahal and Jaipur which took about 3 1/2 to 4 hours to reach from here. Despite the negatives mentioned above it is a top class hotel and we would go back but would like them to address the few negatives above first.
Anthony
Anthony, 6-night trip
Verified Hotels.com guest review
2/10 Poor
19 Jan 2024
Amit
Amit, 1-night trip
Verified Expedia guest review
8/10 Very good
1 Jan 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2023
Food and beverages team in Kitchen direct were very helpful indeed.
Rahul Bhardwaj was on duty for most of our stay and his attention to details and customer focus is commendable well done, Rahul and thank you
The team leader in the above section was also very customer focused and attentive. Thank you
Dipti
Dipti, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Nov 2023
Deeksha
Deeksha, 1-night trip
Verified Expedia guest review
4/10 Fair
23 Nov 2023
Manpreet
Manpreet, 2-night trip
Verified Hotels.com guest review
2/10 Poor
24 Oct 2023
Unprofessional staff and front desk manager. Usually refrain from being specific and giving names, but need to mention about Diksha and the harrowing experience. The behavior was totally uncalled for. Arrived at the property after a long flight, did two rounds of walking between the room on the 9th floor and the front desk since the keys for room did not work! Requested Diksha to give spare keys for the 3rd time but still weren’t provided and a new room got allotted on the 14th floor. At the time of check out, went to the front desk to check and to clear all the dues and was told they were already done through expedia. After half an hour and on our way to the airport we get chasers and multiple calls that the dues weren’t paid. And it was simply an “error” from the front desk. When we requested them to get in touch after 10 days once we received the cc statement, we are still being harassed by multiple calls and really rude tone by Ms Diksha, who hence forth I requested not want to engage with!
It is not always the guests who create a ruckus and throw tantrums. The hotel staff has to respectful and empathetic towards the guests. The first rule of hospitality industry is to be able to create an experience, be generous and friendly toward the guests.But no apologies or regret was shown at the time of checking in, when we had to run back and forth between the rooms n front desk.A regular guest at the Delhi Hyatt regency but what ill behaved staff at your Gurgaon property.
Parineeta
Verified Expedia guest review
4/10 Fair
11 Oct 2023
Chetna Jadon
Chetna Jadon, 2-night trip
Verified Hotels.com guest review
4/10 Fair
11 Oct 2023
Ordered food for in room dining and all we got were hung up calls. The manager did take the food on tab but after 2.5 hrs. Never expected this out of Hyatt property.
MOHIT
MOHIT, 1-night family trip
Verified Expedia guest review
4/10 Fair
2 Oct 2023
Room service was very slow… many basic amenities were not there in the room itself …. AC was not working well … breakfast buffet was below average .. food cold dry …most of them at least … staff was polite but overall experience it does not do justice to Hyatt hotel chain brand name.
ishani
ishani, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
2 Oct 2023
Very average
Anup
Anup, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2023
Arnab Kumar
Arnab Kumar, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2023
Cannot go wrong
Amazing hotel. Lovely staff. Excellent food. Will definitely go back when back in Delhi.