10/10 Exceptional
The studio was so cute! Grocery store was a street behind not far all! It was nice and quiet stay. The view we had was so beautiful.
Ashley
Ashley, 1-night trip
The Chicago Hotel Collection - Millennium Park
Art Deco hotel with restaurant, near Michigan Avenue
Near the shores of Lake Michigan, The Chicago Hotel Collection - Millennium Park offers a warm welcome with a restaurant, coffee shop/cafe and free in-room WiFi. Explore nearby Millennium Park and take advantage of express check-in/check-out services for added convenience.
Popular amenities
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
- Laundry facilities
- Non-smoking
Main amenities (6)
- Near the beach
- Restaurant
- Room service
- Coffee shop/cafe
- Self-serve laundry
- Luggage storage
Feel at home (6)
- Children stay free
- Kitchen
- Private bathroom
- Separate bedroom
- Living room
- Television
Room options
Check availability for these dates
Showing 10 of 10 rooms
Studio Suite, 1 Queen Bed, Kitchen, Courtyard View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
- 14 sq m
- Sleeps 2
- 1 Queen Bed
Classic Suite, 2 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
2 bedrooms
- 2 bedrooms
- City view
- Sleeps 6
- 2 Queen Beds and 1 Queen Sofa Bed
Studio Suite, 1 King Bed, Kitchen, Courtyard View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
- 14 sq m
- Sleeps 2
- 1 King Bed
Standard Suite, 2 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
2 bedrooms
- 2 bedrooms
- City view
- Sleeps 6
- 1 Queen Bed, 1 King Bed and 1 Queen Sofa Bed
Family Suite, 2 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
2 bedrooms
- 102 sq m
- 2 bedrooms
- City view
- Sleeps 8
- 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed
Premium Suite, 2 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
2 bedrooms
- 2 bedrooms
- City view
- Sleeps 8
- 2 King Beds and 1 Queen Sofa Bed
Deluxe Suite, 3 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
3 bedrooms
- 3 bedrooms
- City view
- Sleeps 8
- 3 Queen Beds and 1 Queen Sofa Bed
Classic Suite, 3 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
3 bedrooms
- 3 bedrooms
- City view
- Sleeps 8
- 2 Queen Beds, 1 Double Bed and 1 Queen Sofa Bed
Family Suite, 3 Bedrooms, Kitchen, City View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
3 bedrooms
- 3 bedrooms
- City view
- Sleeps 9
- 1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Queen Sofa Bed
Suite, 1 Bedroom, Kitchen, Courtyard View
Highlights
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Separate bedroom
- 1 bedroom
- Sleeps 5
- 1 King Bed and 1 Queen Sofa Bed
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About the area
55 E Washington St., Chicago, IL, 60602
About this property
The Chicago Hotel Collection - Millennium Park
The Chicago Hotel Collection - Millennium Park offers a fantastic location, putting you just a 5-minute walk from Michigan Avenue and Millennium Park. This Art Deco hotel is also within just a 10-minute walk of State Street and Chicago Theatre. Fellow travelers love the room service. The property is just a short walk to public transportation: Madison-Wabash Station is steps away and Randolph-Wabash Station is 2 minutes.
At a glance
Property amenities
Room amenities
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The Chicago Hotel Collection - Millennium Park Reviews
7.2
Cleanliness
5.0
Amenities
8.0
Staff & service
6.2
Property conditions & facilities
Popular mentions
RoomLocationBedLobbyBookingBuildingKitchenBathroomRefrigeratorDesk10/10 Exceptional
Thank you for a great stay!
My friends and I came to celebrate my best friend’s bachelorette weekend. I want to thank the staff and especially cleaning staff that were professional and friendly. We encountered zero problems and really enjoyed the location.
Tiffany
Tiffany, 2-night trip
10/10 Exceptional
Nice
Ivan
Ivan, 3-night trip
8/10 Very good
Great location
I was nervous based on past reviews but I found our room clean and well appointed except there were no pots, pans , glassware. You could hear noise from outside, but you are in a major city.
Kimberlee
Kimberlee, 3-night trip
10/10 Exceptional
The property was good location, but the scaffolding aroudn the building was little inconvenient. Overall, wonderful stay but got stuck in elevator first night.
Nathaniel
Nathaniel, 2-night trip
10/10 Exceptional
Good
VHugoC
6/10 Good
No cookware
The stay was okay, but I don’t understand why have a full kitchen without any utensils or cook ware. That was the whole reason I picked that hotel was for the full kitchen. The mattress was very firm
Verified traveller
3-night trip
6/10 Good
Check-in process was very impersonal and confusing.
Fabio
Fabio, 1-night trip
2/10 Poor
WORST HOTEL ON THE PLANET! DO NOT STAY HERE!!!!!!!!! IT'S SO SKETCHY AND SUCH A JOKE AND THERE IS NO ONE THERE EVEN TO CHECK YOU IN!
Ashley
Ashley, 2-night trip
6/10 Good
Room was a little small for the money. Room has full kitchen but no cups, dishes, utensils at all.
Jeff
Jeff, 1-night trip
2/10 Poor
Hell in Chicago
The beds was dirty and the service was bad when we got in there was a 45 minute wait for the room key not because of the line but because of the maci
Lashaun
Lashaun, 2-night trip
2/10 Poor
Make sure it’s open.
I texted for the em early check in.
They texted back that the hotel was closed!!! Thank goodness hotels.com helped me rebook. This was the day before my stay and if I had not texted, I would have not been notified.
Patty
Patty, 1-night trip
2/10 Poor
Incredibly unclean room and unhelpful staff
David
David, 2-night trip
4/10 Fair
Room wasn't clean beds stinks
Jesus
Jesus, 1-night trip
2/10 Poor
False advertising, no front desk service and hard to get contact over the phone
Tiffany
Tiffany, 1-night trip
6/10 Good
Rooms were filthy, floors were sticky clearly not cleaned routinely. The sheets on the bed were very dusty and dirty did not feel comfortable staying on these beds. The living room area is not as pictured it was hideous. Definitely do not recommend this stay
Edwin
Edwin, 1-night trip
2/10 Poor
Stranded in Chicago
I received emails, confirmations to a hotel that had closed 3 months prior! No one answered the phone, unable to leave vm. Horrible! Don’t ever book there. They left us stranded in Chicago.
Christine
Christine, 1-night trip
10/10 Exceptional
The hotel suite was clean, but all the tvs had to share one device in order for them to work including remotes 😡😡, there were no cooking supplies in the kitchen area, no parking, have to call a number to speak with someone, but over all the room was clean.
JANICE
2/10 Poor
Worst place ive stayed at, i had a guest i had to make leave , after he left he did something to building and i was charged and also building security came in my room and took my stuff out of room .
Mark
Mark, 1-night trip
8/10 Very good
The checkin/checkout system was simple. I had a little bit of trouble getting a key card at first, but that was eventually resolved.
The room has a TV but it doesn't work.
The blinds were missing panels.
The shower water pressure was inconsistent, and very difficult to control hot and cold.
Rick Kem
Rick Kem, 2-night trip
2/10 Poor
Door - deadbolt or latch - did not lock for 2 days
Door - deadbolt or latch - did not lock for 2 days!
Claire
Claire, 7-night trip
2/10 Poor
If you like virtual check-in's and lack of support, this is your place. If you don't care about privacy shades when your room faces about a 100 other rooms, then you are home. If you prefer non-room darkening shades, you will love this place. Also, if you think that you are getting the rooms shown in the pictures, you won't. I am super disappointed by this place and how overly priced it was. In addition, I was given a price through Expedia and Chicago Hotel Collection Millennium Park overcharged me by over $200.
If you choose to stay here, I wish you the best. I will NEVER stay here again.
Lee
Lee, 1-night trip
2/10 Poor
Absolutely worst hotel experience I’ve had. Room did not have AC. Made multiple attempts to get ahold of someone at the property in order to get it fixed but still noone ever came. It was summer in chicago and the temperature in the room for 2 days read 78 degrees
Kiley
Kiley, 2-night trip
6/10 Good
The location of the property is perfect, I did not like that it was almost 6pm and it said that the room was not ready and that I should contact customer service by phone or message. I spent several minutes trying to communicate and there were other people waiting to communicate as well. After several attempts we were able to communicate. Too bad I saw many people waiting at the reception trying to communicate. They should clarify that there is no reception at the hotel and everything is done by phone.
Lina
Lina, 1-night trip
8/10 Very good
Mixed review~
Check in had a hiccup. Tried to check in and the kiosk was out of room keys. Then tried to use a different kiosk and the kiosk informed us that our room was not ready. Then we had to call the support line and took them about 10 minutes to figure it out.
The location is great and it was easy to walk to all of the attractions we wanted.
The room was clean but our biggest problem is that the sofa bed was broken, which is consistent with many other reviews. I just thought it would be fixed by now.
So it's really a mixed review here. I wish the check in process was smoother and the bed was fixed, but at the same time the location was great.
Jimmy
Jimmy, 2-night trip
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