Ambassador Hanoi Hotel & Spa

Property class: 3.5
Hotel with spa, near Hoan Kiem Lake

Choose dates to view prices

Ambassador Hanoi Hotel & Spa offers a great location, putting you within just a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. Also, Hanoi Old Town Night Market and Hanoi Opera House are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Self parking
  • 24-hour room service
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Minibar
The current price is CA $42
CA $47 total
includes taxes & fees
Sep 23 - Sep 24

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double or Twin Room

A bedroom with a large bed, a television, a chair, a nightstand, and a window with blinds.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Executive Double Room, City View

A bed with a white duvet, blue pillows, and a decorative towel arrangement with rose petals.

Executive Double Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Ambassador Suite Balcony

A rooftop terrace with outdoor seating, potted plants, and a table with drinks.

Ambassador Suite Balcony

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Family Triple Room

A hotel room with a large bed, a desk with a chair, a wardrobe, a mirror, and a view of the city at night.

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed
  • Free wired internet

View all photos for Family Connecting Room, City View

A hotel room with a bed, a sofa, a round coffee table, and a large window with curtains.

Family Connecting Room, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Large Twin Bed
  • Free wired internet

View all photos for Family Connecting Room, Terrace

A hotel room with a large bed, a desk with a laptop, a wardrobe, and a view of the city through large windows.

Family Connecting Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Large Twin Bed
  • Free wired internet

View all photos for Deluxe Double Or Twin Room

A hotel room with a large bed, a small table, a chair, and a window with curtains.

Deluxe Double Or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

Executive Double Room with City View

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Family Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free wired internet

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About the area

Map
65 Hang Dieu, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Hang Gai Street - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Coffee 26 - ‬1 min walk
  • ‪Ignite Skybar - ‬2 min walk
  • ‪Cộng Càphê 54 Hàng Điếu (Hàng Nón) - ‬1 min walk
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪Phở 8 Hàng Da - ‬2 min walk

About this property

Ambassador Hanoi Hotel & Spa

  • Ambassador Hanoi Hotel & Spa offers a great location, putting you within just a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. Also, Hanoi Old Town Night Market and Hanoi Opera House are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 25 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (VND 3 per day)

Transfers

    • Airport shuttle (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Full-service spa
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch plasma TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Marvel Spa. Services include hot stone massages, facials, body wraps, and body scrubs.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 25 per vehicle (one way)
  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per night

Parking

  • Self parking costs VND 3 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Also known as

Hanoi Art Boutique

Art Boutique Hanoi

Art Boutique Hotel

Hanoi Trendy Hotel

Art Hotel Hanoi

Boutique Hanoi

Boutique Hanoi Hotel

Boutique Hotel Art

Boutique Hotel Hanoi

Hanoi Trendy

Hanoi Trendy Hotel Spa

Ambassador Hanoi Hotel Spa

Ambassador Hanoi & Spa Hanoi

Ambassador Hanoi Hotel Travel

Ambassador Hanoi Hotel & Spa Hotel

Ambassador Hanoi Hotel & Spa Hanoi

Ambassador Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Ambassador Hanoi Hotel & Spa offer free cancellation for a full refund?

Yes, Ambassador Hanoi Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ambassador Hanoi Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Ambassador Hanoi Hotel & Spa?

Yes. Self parking costs VND 3 per day.

Is airport shuttle service offered by Ambassador Hanoi Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 25 per vehicle one way.

What are the check-in and check-out times at Ambassador Hanoi Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Ambassador Hanoi Hotel & Spa and nearby?

Ambassador Hanoi Hotel & Spa has a spa.

Are there restaurants at or near Ambassador Hanoi Hotel & Spa?

Yes, there's an onsite restaurant.

What's the area around Ambassador Hanoi Hotel & Spa like?

Ambassador Hanoi Hotel & Spa is a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from St. Joseph's Cathedral of Hanoi.

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Reviews

Ambassador Hanoi Hotel & Spa Reviews

9.0

Wonderful

9.0

Cleanliness

9.4

Location

9.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's location offers easy access to numerous nearby restaurants and dining options. (6 reviews)
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Popular mentions

Room
Service staff
Location
Building
Family friendly
Value
Bathroom
Tours
Spa
Transportation

Reviews

Verified review

8/10 Very good

Decent property to consider in Hanoi. All the major tourist destinations are within walking distance.
Verified review

8/10 Very good

The manager was very helpful and staff polite. We enjoyed our stay
Verified review

8/10 Very good

It’s a smaller scale hotel staff was super friendly. The area was super convenient it was near the night market, and train street
Verified review

8/10 Very good

Great location in the heart of old quarter. Super helpful and friendly staff
Verified review

10/10 Exceptional

The Manager was very helpful in booking excursions, and transport to airport. Breakfast had plenty of choices.
Verified review

10/10 Exceptional

Nice hotel in a great location within easy walking distance of most of Hanoi's attractions. Miss Mai on reception and the other staff were very helpful making suggestions of places to visit and restaurants to try they can also book days out if you want them to.
Verified review

8/10 Very good

Nice little hotel close to attracrions

Hotel was in a good location in the old section of the city, short walk to most attractions. Got upgraded the first night because my room type was sold out which was a pleasant surprise. Front desk staff were very nice and helpful.
Verified review

10/10 Exceptional

Loved with terrace. Well maintained. Well located.
Verified review

10/10 Exceptional

We love this property. It’s right in the middle of the best food options and the staff are amazing. The property is well kept, clean and the beds are very comfortable. The rates are very affordable as well
Verified review

10/10 Exceptional

Nice hotel, well located. Room was very big for a family of four and we were upgraded to the one with a large balcony overlooking the street Some construction on the street but no noise at night.
Verified review

10/10 Exceptional

Everything !!! But above all , all the staff are very helpful and welcoming .. always ready to help .. fantastic breakfast with plenty of fresh fruits and also cooked eggs…. Ms Mai, customer service was incredibly helpful and attended to all my enquiries .. would definitely stay here again
Verified review

10/10 Exceptional

Good friendly little hotel in the city

Mai is the best. Very friendly and helpful. All the staff also friendly and helpful.
Verified review

6/10 Good

Our room had no windows or balcony so we felt a bit like sleeping in a bunker. Location is perfect.
Verified review

10/10 Exceptional

Great location! Right in the middle of everything. Wonderful staff! I’m always impressed when the staff can remember your name.
Verified review

10/10 Exceptional

Very well located property and staff very kind. Only pain point is the lack of window in the room, air does not circulate propertly
Verified review

10/10 Exceptional

Perfect hotel for groups and families

Excellent location in Hanoi old quarter. Walkable to many tourist spots including train street . Literally 100s of eating and shopping options right outside. Easy access to airport as well. Great friendly staff, clean luxurious, well maintained, stylish rooms. Lee even helped me with forex at a great rate.
Verified review

8/10 Very good

Good stayed in Ambassador

Customer service was excellent. Mai ,the receptionist was really nice to us and can communicate clearly.
Verified review

10/10 Exceptional

Excellent location. Staffs were friendly. The family room and big and roomy. I would recommend to my friends.
Verified review

8/10 Very good

Friendly staff and service. Big rooms and bed. Amenities might need to be upgraded.
Verified review

10/10 Exceptional

Clean room. Friendly staff and fast response and service when there is a problem in the room
Verified review

8/10 Very good

Location X3! Hot & Cold running water in sink & shower. WiFi on all floors (when working). Clean for emerging country, they are happy to sell and book your tours. Friendly and helpful staff. Be sure to shop for the best price. Some rooms have NO windows. Pictures from room 501, large connecting room for 5, but one toilet and one shower.
Verified review

10/10 Exceptional

Unbeatable location, Great service

Really enjoyed our stay here -- my friend and I spent 3 nights! The location is great -- right smack in the center of the old quarter and near the lake -- there's a yummy dessert spot opposite the hotel. Lee was very helpful and kind and they also helped us book a great tour (they booked Sunrise cruise for us). We asked to move to another room with windows and our request was granted no questions asked. Thanks Lee and Mai!
Verified review

4/10 Fair

The hotel is in a good location but is very tired and could do with a good clean! We were informed on checkin that we couldn’t have the twin room we booked, but after standing our ground the twin room miraculously became available. Little things like having access to two keys became an issue and required us to request it multiple times. There are some lovely hotels in Hà Nội that are great value, clean and have excellent customer service. I would recommend people stay at one of those.
Verified review

10/10 Exceptional

This place is just incredible! 😍 Location is excellent so close to everything, the street train, shops, lots of food options around! The rooms are very clean, loved it! But my partner and I what we love the most was the people that works there WOW! Mia was soooo helpful, Mia gave us ideas of things we could do in Hanoi, help us to book tours, trains, she was friendly, happy and funny! We loved her😍 and the other people that works there absolutely amazing, happy and ready to help! We are really grateful and very lucky we found them as our first hotel in Vietnam. Thank you ambassador team! You guys are awesome! 😍 Don't hesitate to stay there, you would have a good experience!
Verified review

6/10 Good

Our three day stay

When we arrive there, we didn’t have hot water. However, this was because there was a small switch on the wall that they did not tell us was necessary to have hot water. Once we are able to flip the switch, the hot water was fine. Just wish I could’ve told us that two days earlier! We had some small ants in the room which when we complained about, they attended to immediately. Other than that, the staff was very kind and they worked hard to please us!