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Grand Zuri Dumai

4.0 star property
Unwind by the pool or rejuvenate with a sauna visit. Savor international cuisine then connect with ease using high-speed WiFi.

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Photo gallery for Grand Zuri Dumai

Breakfast, lunch, dinner served; international cuisine
Front of property
Junior Double Room
Reception
Lounge
Experience the best of Dumai at Grand Zuri Dumai, where modern comforts and attentive service await. Relax on the sun-kissed loungers by the outdoor pool or unwind in style with a visit to the sauna. With international cuisine at Cerenti, free in-room WiFi, and helpful multilingual staff, this hotel offers an ideal blend of relaxation and convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Gym
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Free use of bicycles
  • 24-hour room service
  • Conference center
  • 5 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CA $40
CA $49 total
includes taxes & fees
Feb 22 - Feb 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Bidet
Electric kettle
Minibar
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Bidet
Electric kettle
Minibar
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Bidet
Electric kettle
Minibar
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Bidet
Electric kettle
Minibar
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Bidet
Electric kettle
Minibar
Coffee/tea maker
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room

Presidential Double Room

Presidential Double Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Bidet
Electric kettle
Minibar
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Bidet
Electric kettle
Minibar
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Poolside bar

The Zuri Dumai

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.8 out of 10, Exceptional, 6 reviews
The price is CA $34
CA $41 total
includes taxes & fees
Feb 22 - Feb 23
The Zuri Dumai
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About the area

Map
Jl Jend. Sudirman no. 88, Dumai, Riau, 28812

What's nearby

  • Siak Castle - 8 min walk
  • Taman Bukit Gelanggang - 2 min drive
  • Dumai Port - 3 min drive
  • CITIMALL Dumai - 5 min drive
  • Dumai Port TPI - 6 min drive

Getting around

  • Dumai (DUM-Pinang Kampai) - 15 min drive
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Fitria Sari Rumah Makan - ‬7 min walk
  • ‪Soto Garuda Mini - ‬10 min walk
  • ‪RM Minang Indah - ‬5 min walk
  • ‪RM. Pak Datuk 2 - ‬7 min walk
  • ‪Bandrek House 46 - ‬7 min walk

About this property

Grand Zuri Dumai

Enjoy your visit to Dumai with a stay at Grand Zuri Dumai. You can visit the spa to indulge in body treatments or aromatherapy, and international cuisine is served at Cerenti, which is open for breakfast, lunch, and dinner. An outdoor pool, a health club, and a fitness center are other highlights.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 109 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle tour information
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Assistive listening devices available
  • Accessible bus station shuttle
  • Ceiling hoist
  • Tile flooring in public areas

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Cerenti - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Fees & policies

Refundable deposits

  • Deposit: IDR 200000 per day
  • Breakage deposit: IDR 1 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 125000 for adults and IDR 125000 for children
  • Shopping center shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from February 16 2025 to February 28 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for IDR 325000.0 per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Zuri Dumai
Grand Zuri Dumai Hotel
Grand Zuri Dumai Hotel
Grand Zuri Dumai Dumai
Grand Zuri Dumai Hotel Dumai
Grand Zuri Dumai CHSE Certified

Frequently asked questions

Is there a pool at Grand Zuri Dumai?

Yes, there's an outdoor pool. The pool will be unavailable from February 16 2025 to February 28 2025 (dates subject to change).

Are pets allowed at Grand Zuri Dumai?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Zuri Dumai?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Zuri Dumai?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Grand Zuri Dumai and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Zuri Dumai also has a sauna and a health club, as well as a garden.

Are there restaurants at or near Grand Zuri Dumai?

Yes, Cerenti offers international cuisine.

What's the area around Grand Zuri Dumai like?

Grand Zuri Dumai is located a short 8-minute walk from Siak Castle.

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Reviews

8.2

Very good

8.2/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Clean and comfortable rooms. Lots of food choices in the restaurant. Best of all, very kind and helpful staff.
Omar, 1-night family trip
Verified Expedia guest review

8/10 Very good

Very good hotel to stay and relax
6-night business trip
Verified Expedia guest review

4/10 Fair

we booked super twin room, but were given deluxe room in the smoking floor. smell was very bad and staff was not able to provide a non smoking room although we requested when booking in expedia. only until next day afternoon, we were given non smoking room, but there’s no hair dryer and power plug was not working the good things are food was nice and there’s free shuttle to harbor
2-night family trip
Verified Expedia guest review

10/10 Exceptional

staff is friendly
2-night family trip
Verified Expedia guest review

10/10 Exceptional

My second stay at a Zuri hotel was once again made very nice and simple due to the wonderful friendly staff, especially at reception. Thank you for a pleasant stay.
1-night trip
Verified Wotif guest review

8/10 Very good

A well maintained and clean hotel even though it is 12 years old.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and decent hotel
Everthing are ok unless food are not at my expectation from the hotel restaurant...not recommanded at all to dine at the restaurant for dinner or breakfast or lunch..not at all.
Ramlah, 3-night trip
Verified Expedia guest review

8/10 Very good

Abd, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Comfort, nice breakfast, some cleanliness problems
Overall is a good hotel with friendly service and nice variety of breakfast. However, with some serious on cleanliness. We have booked 2 rooms, and found out one of the room is very strong urine smell as soon as we entered the room. We then asked to switch room. After a long waiting, we were transferred to another floor. However, both rooms are smoke room with cigarette smell too. We were told that there is no other available rooms so we have no choice but to request to go back to the original rooms, and asked them to try to clean again to remove that urine smell. Luckily this was resolved but have already took us about an hour. We initially go for this hotel by the thought to use their swimming pool facilities. However, when we check-in we were told that the pool is closed due to service maintenance that day, and will only re-open again the next day. However, when we visited the pool on next morning, we noticed the pool is full of "floating stuffs" near the entrance glass door. We were hoping that the other side of the pool will be good in condition. However, we were very disappointed that there were plenty dry leaves in the pool too.
Verified Hotels.com guest review

8/10 Very good

One night stay visiting customer, first time Dumai
Being the first time in this small city, it's nice to have a comfort room after a long day work. Breakfast is good. It will be good to have facility like gym.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

nice hotel with cleanliness
nice hotel with helpful and friendly staff, quick check-in and check-out process
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Expedia guest review

8/10 Very good

Nyfikenhet
HELJA, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Strategis
Karena letaknya di tengah kota. Hotel ini menjadi hotel yg paling direkomendasikan. Dan hotel terbaik mnrt saya dikota dumau hingga saat ini ditulis cuma grand zuri.
Verified Expedia guest review