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Hotel Arcos del Carmen

2.5 star property
Hotel in the heart of San Cristóbal de las Casas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arcos del Carmen

Reception
Lobby
Lobby
View from property
Standard Triple Room

Reviews

6.8 out of 10

Good

Popular amenities

  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Room service
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
  • 7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Iron/ironing board
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Av. Miguel Hidalgo #13-B, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk
  • Plaza 31 de Marzo - 5 min walk
  • San Cristóbal de las Casas Cathedral - 5 min walk
  • Mesoamerican Museum of Jade - 7 min walk
  • Ciudad Cuauhtemoc - 9 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪El Meson del Taco - ‬3 min walk
  • ‪Taqueria el Charrito - ‬1 min walk
  • ‪Yik Café, Carmen - ‬2 min walk
  • ‪La casa del pozole - ‬2 min walk
  • ‪Maya Vinic Café - ‬1 min walk

About this property

Hotel Arcos del Carmen

Hotel Arcos del Carmen is a great choice for a stay in San Cristóbal de las Casas.

Languages

Spanish

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Room amenities

Be entertained

  • 21-inch TV
  • Satellite TV channels

Home comfort

  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Policies

There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Arcos Carmen
Arcos Carmen San Cristobal de las Casas
Hotel Arcos Carmen
Hotel Arcos Carmen San Cristobal de las Casas
Hotel Arcos del Carmen Hotel
Hotel Arcos del Carmen San Cristóbal de las Casas
Hotel Arcos del Carmen Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Arcos del Carmen offer free cancellation for a full refund?
Yes, Hotel Arcos del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Arcos del Carmen?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Arcos del Carmen?
Sorry, there's no onsite parking at Hotel Arcos del Carmen.
What are the check-in and check-out times at Hotel Arcos del Carmen?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What's the area around Hotel Arcos del Carmen like?
Hotel Arcos del Carmen is in Santa Lucía, a short 3-minute walk from Santo Domingo Handicraft Market and 5 minutes' walk from Plaza 31 de Marzo.

Hotel Arcos del Carmen Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Fair

Not a 3 star
Good location, yet very small bathroom. Shower has no door and no curtains so it get wet everywhere. Towels very old and worn out, even torn and with holes! Expedia bad rating and no communication with hotel about reservation and payment
Verified Expedia guest review

8/10 Very good

Very Mexican!
The lower level of the hotel is currently being remodeled.
Verified Hotels.com guest review

10/10 Exceptional

I will use it again
The hotel location is excellent, they were very helpfull
Verified Hotels.com guest review

8/10 Very good

Great budget hotel near the central plaza
We had a wonderful visit to San Cristobal due to our stay at Hotel Arcos del Carmen. It is in a very safe area, close to the central plaza and many excellent food venues and a short walk to the 1st class bus station. The price was sensational given the location.
Verified Hotels.com guest review

4/10 Fair

Acceptable budget accommodation.
On approaching the hotel, my first thought was how horrendous it looked. However it was acceptable budget accommodation. Clean bedroom with a hot shower but could hear every other guest enter and leave.
Verified Hotels.com guest review

10/10 Exceptional

Son muy atentos y serviciales, dan mucha confianza
Hacen sentir muy bien, en todo te ayudan y son muy serviciales
Verified Expedia guest review

2/10 Poor

Hotel nada agradable
Preferí no estar el mayor tiempo posible por lo desagradable, no ofrecen lo que publicitan en las fotos.
Verified Expedia guest review

8/10 Very good

Buen hotel
En general bien. Esta muy sucio el estacionamiento, bolsas de basura en el mismo y no hay lugar suficiente para estacionar los autos si el hotel se llena.
Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

SI NECESITAS FACTURAR PREPARATE A DAR VUELTAS
LA UBICACION BUENA. EL SERVICIO MALO. HABITACIONES REGULAR
Verified Expedia guest review

10/10 Exceptional

bien
Mejorar la calidad de señal de internet. Por lo demás bien
Verified Hotels.com guest review

6/10 Good

Hotel centrico muy buen ubicado
Si solo vas a dormir esta bien, es justo lo que pagas
Verified Expedia guest review

6/10 Good

Buen alojamiento economico
Buena opcion para viajes cortos y de presupuesto. Habitacion sencilla cuenta con lo estricamente necesario. Excelente ubicacion, muy cerca del centro y a unos pasos del corredor turistico. Durante mi estancia el restuarant no estaba en servicio. El unico detalle es que todas las habitaciones dan al pasillo principal y se escucha el ruido de las personas que estan en el exterior.
Verified Hotels.com guest review

10/10 Exceptional

la pase de maravilla y amenaso con regresar = D
la pase muy chido y el personal siempre fue muy atento y no solo lo vi como empleados si no como amigos
Verified Expedia guest review

10/10 Exceptional

Regresaré pronto!
Excelente ubicación, buen descanso, económico y con todos los servicios. Lo recomiendo al 100%
Verified Hotels.com guest review

6/10 Good

Céntrico y accesible :)
Es un hotel sencillo y pequeño pero satisface tus principales necesidades. El personal es amable y accesible :)
Verified Expedia guest review

4/10 Fair

malo
La television chica con mala recepcion al igual que wi-fi y la bañera no tiene delimitación con el sanitario todo se moja un fiasco
Verified Hotels.com guest review

6/10 Good

Recomendable.
Cercano a el centro historico, no hay transito vehicular ya que es calle cerrada, transportes a todas partes a 2 cuadras. Por el precio de lo que pague, esta bien. Y lavanderia en la esquina.
Verified Hotels.com guest review