The Landing Restaurant & Bar - Franz Josef - 3 min walk
Alice May - 2 min walk
About this property
Rainforest Retreat
When visiting Franz Josef Glacier, Rainforest Retreat is a great choice to consider. Guests can indulge in massages, and Monsoon serves dinner. Other highlights include a bar/lounge, a sauna, and a terrace.
Languages
English, German
At a glance
Hotel size
87 units
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Barbecue grills
Traveling with children
Playground
What to do
Skiing nearby
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
2 spa tubs
Sauna
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch TV
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Towels
Stay connected
Free WiFi
Food and drink
Shared kitchen access
More
Daily housekeeping
Special features
Dining
Monsoon - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Rainforest Retreat
Rainforest Retreat Hotel
Rainforest Retreat Hotel West Coast
Rainforest Retreat West Coast
Rainforest Retreat Motel Franz Josef Glacier
Rainforest Retreat Motel
Rainforest Retreat Franz Josef Glacier
Rainforest Retreat Campground Franz Josef Glacier
Rainforest Retreat Campground
Rainforest Retreat Holiday Park Franz Josef Glacier
Rainforest Retreat Holiday Park
Rainforest Retreat Holiday Park
Rainforest Retreat Franz Josef Glacier
Rainforest Retreat Holiday Park Franz Josef Glacier
Frequently asked questions
Does Rainforest Retreat offer free cancellation for a full refund?
Yes, Rainforest Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rainforest Retreat?
Yes, pets stay free.
Is parking offered on site at Rainforest Retreat?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Rainforest Retreat?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Rainforest Retreat and nearby?
Have fun with nearby winter activities like skiing. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include a sauna and a picnic area. Rainforest Retreat also has a garden.
Are there restaurants at or near Rainforest Retreat?
Yes, there's an onsite restaurant, Monsoon.
What's the area around Rainforest Retreat like?
Rainforest Retreat is a short 3-minute walk from Glacier Hot Pools and 2 minutes' walk from Westcoast Wildlife Centre.
Rainforest Retreat Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Jan 2025
Lovely Rainforest Retreat
A really lovely place to stay in Franz Josef
Beautiful surroundings
Philip
Philip, 3-night trip
Verified Hotels.com guest review
8/10 Very good
1 Jan 2025
Good value - if you don’t mind a bit of noise
Our room had everything we needed - beds, small kitchenette and decent shower. The laundry facilities that accepted credit card were a huge bonus. The only problem was the noise - you can hear everything around you. Yes it was a busy period… but worth calling it out. Otherwise, good value for money in Franz.
Paula
Paula, 2-night trip
Verified Hotels.com guest review
6/10 Good
18 Dec 2024
Part resort, part dorm
We splashed out on this relative to the rest of our trip and we're disappointed. No real benefit over a cheaper motel. Nothing to really complain about but didn't feel we got any extra value. The hotel seems to have several wings with "upscale" rooms, regular rooms, dorms and campervan sites. A big mix. Dinner in particular at the restaurant was disappointing.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Luxury stay
A fabulous stay. Ended up upgrading to deluxe spa villa on arrival. Excellent amenities. Very modern. On site restaurant great food and service
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2024
Leanne
Leanne, 2-night trip
Verified Wotif guest review
10/10 Exceptional
30 Sep 2024
We had a beautiful room with views out to the deck and forest. Fantastic setting. Lovely staff. Only marked down slightly on facilities because spa wasn’t working. Ate in Monsoon both nights which was good food reasonably priced
Margaret
Margaret, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
erik
erik, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sep 2024
Beautiful accommodation which was very convienient to the local shops and restaurants
Nicola
Nicola, 1-night trip
Verified Expedia guest review
8/10 Very good
18 Aug 2024
friendly staff, accessible to restaurants. Accommodation average
Graham
Graham, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
Jarrod
Jarrod, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
The house was set out very well and amenities were fantastic. Bonus outdoor spa added to our enjoyment of the stay.
Kristie
Kristie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2024
We loved our stay
Lorraine
Lorraine, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
Deann
Deann, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jul 2024
I liked the set up of everything so close together. Loved the scenery too.
Beautiful place to stay ✨️
Would definitely go back again
Narissa
Narissa, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2024
Second time I have stayed with my two children, great place to stay…
Will be back again
Scott
Scott, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
15 Jul 2024
Stunning location and facilities. Received complimentary extras for a birthday weekend which were much appreciated! Highly recommend.
Simon
Simon, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Jul 2024
Derek
Derek, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jul 2024
Lovely unit and stay, there wasn't as much privacy as expected for the deluxe retreat when we could see camper vans from the deck looking in towards our unit and not just rainforest canopy
Faye
Faye, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Jun 2024
Such an amazing and relaxing property. Really felt like we were in the middle of a rainforest. Didn’t catch the man’s name on reception when we checked in check in but he was an absolute superstar!
Daniel
Daniel, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Jun 2024
You must stay here
Friendly staff,warm clean room,great service, value for money,we will definitely be going back