You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Florence Hills Resort & Wellness
Located near a train station, The Florence Hills Resort & Wellness is a great choice for a stay in Pelago. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tuscania Restaurant, which serves local and international cuisine and is open for breakfast and dinner. Other features include a poolside bar, a sauna, and a steam room.
Languages
English, French, German, Italian
At a glance
Property size
27 units
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 8:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Babysitting*
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 5 per day)
Transfers
Airport shuttle from 8:30 AM to 9:30 AM*
Train station shuttle from 8:00 AM to 9:00 AM*
Offsite
Area shuttle within 0 kilometers*
Other information
Designated smoking areas
Property amenities
Pool/Spa
Outdoor pool
Umbrellas
Sun loungers
Sauna
Steam room
Internet
Free WiFi
Parking and transportation
Covered self parking on site (EUR 5 per day)
Roundtrip airport shuttle (surcharge) from 8:30 AM - 9:30 AM
Airport shuttle at scheduled times, on request
Area shuttle (surcharge)
Roundtrip train station shuttle (surcharge) from 8:00 AM - 9:00 AM
Train station shuttle at scheduled times
Car recommended
Family friendly
Children's pool
Playground
Babysitting (surcharge)
Restaurants on site
Tuscania Restaurant
Dining
Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 8 for adults and EUR 8 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Manager's reception (free)
Minibar
Snack bar/deli
Coffee/tea in a common area
Room service available
Bedrooms
Premium bedding
Down comforter
Hypo-allergenic bedding
Bed sheets provided
Rollaway/extra beds: EUR 20 per day
Bathrooms
Shower
Bidet
Free toiletries
Shampoo
Hair dryer
Towels provided
Entertainment
40-inch flat-screen TV with digital service
TV in a common area
Outdoor areas
Terrace
Garden
Laundry
Dryer
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 10 per pet per day
Food and water bowls are available
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No elevators
Soundproofing
2 stairs to reach property
Well-lit path to entrance
Designated smoking areas
Services and conveniences
Concierge services
Daily housekeeping
Luggage storage
Blackout drapes/curtains
Safe at front desk
Iron/ironing board (on request)
Wedding services
Front desk (limited hours)
Banquet hall
Location highlights
Near a train station
In a rural location
Things to do
Free bicycle rentals on site
Mountain biking on site
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
27 rooms
Built in 2014
Connecting/adjoining rooms avaliable
Special features
Dining
Tuscania Restaurant - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 for adults and EUR 8 for children
Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way, maximum occupancy 2)
Train station pick-up and train station drop-off service is offered for an extra charge
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 20 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Covered self parking costs EUR 5 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 01 to September 30
Guests under 18 years old are not allowed in the hot tub
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048032B4D4F7RZIV
Also known as
Florence Hills Luxury Resort Pelago
Florence Hills Luxury Resort
Florence Hills Luxury Pelago
Florence Hills Luxury
Florence Hills Resort Pelago
Florence Hills Resort
Florence Hills Pelago
Florence Hills
The Florence Hills Luxury Resort
The Florence Hills & Wellness
The Florence Hills Resort SPA
The Florence Hills Resort Wellness
The Florence Hills Resort & Wellness Pelago
The Florence Hills Resort & Wellness Residence
The Florence Hills Resort & Wellness Residence Pelago
Frequently asked questions
Does The Florence Hills Resort & Wellness offer free cancellation for a full refund?
Yes, The Florence Hills Resort & Wellness does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Florence Hills Resort & Wellness?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Florence Hills Resort & Wellness?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Florence Hills Resort & Wellness?
Yes. Self parking costs EUR 5 per day.
Is airport shuttle service offered by The Florence Hills Resort & Wellness?
Yes, an airport shuttle is available from 8:30 AM to 9:30 AM on request. The charge is EUR 100 per vehicle one-way.
What are the check-in and check-out times at The Florence Hills Resort & Wellness?
Check-in start time: 3:30 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at The Florence Hills Resort & Wellness and nearby?
Have fun during the warmer months with activities such as mountain biking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the residence's other amenities, which include a seasonal outdoor pool and a sauna. The Florence Hills Resort & Wellness also has a steam room and a garden.
Are there restaurants at or near The Florence Hills Resort & Wellness?
Yes, Tuscania Restaurant offers alfresco dining, local and international cuisine, and pool views.
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Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Jun 2022
Amazing resort minutes away from Florence
Our stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak.
Can’t forget to mention the astonishing views of the mountains, so calming!
Verified traveller
2-night family trip
Verified Hotels.com guest review
2/10 Poor
19 Sep 2021
Stay away from this place
The property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run.
The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again.
francesco
francesco, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Dec 2019
Breakfast not good
The rooms were good but when I came back after visiting Florence to park my car the door did not open,finally I need park on the road side.The breakfast was not good at all.
Jagannath
Jagannath, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2019
Absolutely loved it here. Beautiful views, quiet place, kids loved the pool. Maybe more dining options are needed here, but overall it was great holiday. Would definitely go back again.
Egle
Egle, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jul 2019
Excellent
Very clean and tidy room Very spacious rooms, located in a pastoral area, there is a winery next to which is recommended to visit. We had a lot of fun
Osher
Osher, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jul 2019
Had a great time
The hotel is great, it looks nice, it's clean and has a very nice buffet breakfast. The downside is you definitely need a car as there is not much in the village restaurant wise. The water pressure in the showers are a bit lacking
murray
murray, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
28 May 2019
So i am pretty picky person, but its its nothing to complain about this property!!starting with Sara that waited for us almost 30 minutes without even knowing if we are gonna arrive or not.plus she took thw time to show us the room and give us some traveling tips!! Plus the lady from the breakfast area was extra nice and brought us some salami and cheese since we got there late and it was nothing left! The room was very clean and beautiful view!! Thank you all for making put stay great!!!
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Mar 2019
Amazing hotel and spa with stunning views. Beautiful building and rooms with a good choice of breakfast items. Very welcoming hosts and a very relaxing experience. I will definitely go back! Just a shame the restaurant was closed as taxis are quite pricey in the area and there's not a lot within walking distance.
Thank you for a lovely stay!
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
4 Dec 2018
nice like all our past stays in years we had with FLORENCE HILLS
T.R.
T.R., 4-night romance trip
Verified CheapTickets guest review
8/10 Very good
29 Oct 2017
Good location
a good location - you can see a lot of Tuscany. The view from restaurant and some windows towards the hills was brilliant but not from our room. Not very comfortable bathroom-sitting on the toilet bowl-my head was reaching the glass door of the shower. On the second day when someone collect the rubbish ( no cleaning during our stay ) and made our beds a part from our makeup was gone to. overall happy with the privacy in separate buildings.
Vesi
Vesi, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 May 2017
Great Hotel to stay
Great staff, very friendly! Free upgrade when we arrived! They gave us a great service for the breakfast. Clean and no issue with the room. Overall quiet and relaxing place. Free parking available if you have a car.
Verified traveller
Verified Expedia guest review
8/10 Very good
24 Apr 2017
NAI YU
Verified Hotels.com guest review
10/10 Exceptional
14 Apr 2017
Quiet retreat in a beautiful location
Beautiful location and convenient by car
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2016
Very relaxing place
I stayed at the resort on my own and the staff were amazingly friendly, helpful and I didn't feel like I was on my own !
The facilities really suit couples so I'd highly recommend, just set off early if you wish to commute into the city centre as the buses in the area are not very frequent but cheap
Overall it's been great, fresh breakfast everyday and warm cosy room to relax !
fashionista
Verified Expedia guest review
10/10 Exceptional
24 Oct 2016
Peacefull surroundings. Freindly staff.
Stayed for touring, Beautiful places to visit but advise hire car. Continental breakfast good choice, underground secure parking, would recommend if quite location required.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
11 Oct 2016
Conveniently located countryside hotel
Stayed there during vacation, visiting Florence, Bologna and Sieci (with rented car).
Nice quiet location, spacious rooms with microkitchen, fresh air, scenery.
The only little problem - very few restaurants nearby, so the day I missed to have dinner in the city there was little choice around.
Leonid
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
16 Sep 2016
Hmmmm....
I am very baffled about this place: it looked very glamorous but did not feel right since we arrived. extremely hard to find due to lack of sign posts, awkward entrance to the garage that we could not find at first. lack of directions to the reception, small staircase with water leak leading out of the car park (extremely difficult and dangerous with heave suitcases). due to my partner`s health issues I have asked for a possibility to have a room with balcony. This has been accommodated but we overlooked a scrap yard and housing estate :( i was sooooo gutted as i was hoping for wonderful Tuscan rolling hills view). also, we were placed above a couple with one noisy child. their friends with another small child were staying on the other side of the resort. why would you put a childless couple next to a family?? about the place: i really don`t know what to think.. It was nice but the location spoiled it all; also, we assumed there will be no children in place like that as there is absolutely nothing to do for them. plus who brings kids to a spa hotel? Unfortunately that was not the case and the children were running wild due to lack of activities for them. water in the pool was freezing! swimming not possible despite 27 degrees outside. Breakfast was nice, staff friendly. but overall it did not feel right :( shame
Donata
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2016
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2016
Beautiful location and friendly staff
Great views from this hotel high in the Florence Hills. Staff friendly and helpful. We had the Classic Suite and accommodation was more than large enough for 4 of us. Represents fantastic value for money, especially as breakfast included. Small kitchenette (2 induction hob rings) meant we could prepare simple meals if too tired to go out in the evening. Very convenient for visiting Florence which was main purpose of our visit. Also great location for visiting local vinyards and hill towns.
Nick
Verified Expedia guest review
8/10 Very good
8 Aug 2016
Hidden Gem
Nice modern hotel in a very calm and peaceful location though not the easiest to get to. Rooms could use some finishing touches- hardware covered and new paint. Staff was friendly and break was good!
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2016
Top stay
Very nice rooms and great pool. Very quiet location and only 30 minutes drive into Firenze (Florence). Magnificent views of nearby vineyards
Fares
Verified Hotels.com guest review
8/10 Very good
15 Jul 2016
The resort is very good
The staff is very helpful
The views are awesome
Sarah at reception answers all the questions with lots of patience good service
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
29 Jun 2016
Fantastic...would stay there again in a second.
Terrific all around...the pool was so refreshing....super breakfast! Underground parking kept our rental car (which we arranged through the hotel) cool...great for families, they have a play gym...we already miss our morning coffee from staff and drinks at night!
Verified traveller
Verified Expedia guest review
8/10 Very good
27 May 2016
Nice clean friendly hotel
My wife got very bad hay fever after our 2nd day in Italy and were forced to stay back at Genoa for 1 more day for a doctor appointment. Due to this complication, I needed to call Florence Hill Resort to cancel my "non-refundable" reservation for the 1st day. The reception lady really knows what service means and instead of giving me hard time about the cancellation, she told me "no problem, we'll cancel it for you and most important is your wife to get better." This really impressed me...