When visiting Ipoh, Hotel Excelsior is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Dulang Coffee House, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers love the helpful staff and location.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
197 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
Built in 1983
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Dulang Coffee House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Sonata Lounge - Onsite lobby lounge.
Excelsior Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MYR 23 for adults and MYR 20.17 for children
Policies
This property accepts credit cards and cash.
Also known as
Excelsior Hotel Ipoh
Excelsior Ipoh
Hotel Excelsior Ipoh
Hotel Excelsior Ipoh
Hotel Excelsior Hotel
Hotel Excelsior Hotel Ipoh
Frequently asked questions
Are pets allowed at Hotel Excelsior?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Excelsior?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Excelsior?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Excelsior and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Excelsior?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Hotel Excelsior like?
Hotel Excelsior is in the heart of Ipoh, a short 4-minute walk from Ipoh Parade and 6 minutes' walk from Memory Lane Market. Travelers love the hotel's prime location.
Hotel Excelsior Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
30 Dec 2024
Short Stay Acceptable
Great staff and complied to my hotel request and the room condition is acceptable for short stay, TV channel connection is terrible and the noise outside the room is not at my acceptable level especially when someone walk passed and talk or closing the hotel room door is pretty loud. Overall is still a pleasant hotel for short stay.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 Dec 2024
Old one but good one
It's an older hotel but is clean and comfortable. Close to many restaurants and a few attractions e.g. Concubine Lane. Safe neighbourhood. Can be a bit noisy if opposite restaurant has live music, but this stopped at 10 pm.
Delicious breakfast but make sure you confirm at reception you have complimentary breakfast included in your booking, if not written in booking confirmation. We were not told and ate out the first day. Surrounding shops also have nice breakfast.
Hotel has free WiFi and parking.
Wei
Wei, 3-night family trip
Verified Hotels.com guest review
6/10 Good
11 Dec 2024
Staff were friendly and helpful. But the place overall is slightly rundown. If you love birds and don't mind the noise. yeah... you're in the money.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Wifi connection very poor
Leet
Leet, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Leet
Leet, 5-night trip
Verified Hotels.com guest review
6/10 Good
8 Oct 2024
Wifi connection very poor, some times the Key Card can't tap . And electricity power shut down, need to switch to another room.
Leet
Leet, 8-night trip
Verified Hotels.com guest review
6/10 Good
8 Oct 2024
Deborah
Deborah, 3-night trip
Verified Hotels.com guest review
6/10 Good
27 Sep 2024
Room is not soundproof, can hear people talk in the corridor. Fridge is not working.
FELIX HUNG VI
FELIX HUNG VI, 2-night romance trip
Verified Expedia guest review
8/10 Very good
25 Sep 2024
Patrick
Patrick, 11-night trip
Verified Expedia guest review
10/10 Exceptional
19 Sep 2024
Jeffrey L H
Jeffrey L H, 2-night trip
Verified Hotels.com guest review
4/10 Fair
17 Aug 2024
Noisy environment
Phang
Phang, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Aug 2024
Excellent! But there was power trip(twice) during the stay. -1 Star for that
ANNIS RAJ
ANNIS RAJ, 1-night trip
Verified Expedia guest review
8/10 Very good
9 Aug 2024
Wifi connection very poor
Leet
Leet, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jul 2024
Centrally located in the city center.
Seng
Seng, 1-night family trip
Verified Expedia guest review
6/10 Good
1 Jul 2024
Ok
Weng Chee
Weng Chee, 4-night trip
Verified Expedia guest review
8/10 Very good
29 Jun 2024
Jessie LL
Jessie LL, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Jun 2024
Stay was good, service staff at reception very friendly & helpful . House keeping staff - very good, room cleaned well
Breakfast buffet wide spread except on 28/6 - one friend took the watermelon & had food posioning.
One of the night at 0207hours there was fire alarm, everyone peek out of room to see. Called reception - no response.
SHIRLEY Geok Eng
SHIRLEY Geok Eng, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
19 Jun 2024
Leet
Leet, 12-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jun 2024
Tjoeng
Tjoeng, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
11 Jun 2024
Matt
Matt, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2024
Although this is not a 5 star hotel, the staff are 6 star, polite, responsible, caring for their guests.
Chujie
Chujie, 1-night romance trip
Verified Expedia guest review
8/10 Very good
27 May 2024
My regular hotel stay in Ipoh.
Stayed here numerous times. There's free multistorey parking as well as open air one behind hotel. Stayed Junior Suite a few times and it's nice with a sitting room with sofas and a tv plus views of the distance mountains. Check-ins are a breeze. Rooms are clean with adequate lightings.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
17 May 2024
Central location..not much dining at night
Kheng Long
Kheng Long, 4-night trip
Verified Expedia guest review
8/10 Very good
15 May 2024
Though hotel is rather old, it is well situated and mins away from Ipoh Parade, parking is easy and free...eateries are in walking distance....
Wai Hoong
Wai Hoong, 1-night trip with friends
Verified Expedia guest review
6/10 Good
15 May 2024
Good location
Very good location for food. As it is walking location to good local food and shopping area.