Discover the comfort of InTown Suites Extended Stay Newport News City Center, located in Central Newport News. With laundry facilities and a banquet hall on site, guests can unwind with ease. Previous guests rave about the convenient location.
Reviews
6.26.2 out of 10
Good
Popular amenities
Air conditioning
Internet access
Laundry facilities
Free parking
Main amenities (5)
Weekly housekeeping
Air conditioning
Vending machine
Self-serve laundry
Banquet hall
Feel at home (6)
Kitchen
Private bathroom
Separate dining area
Television
Laundry facilities
Limited housekeeping
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Premium Room, 1 Queen Bed
Premium Room, 1 Queen Bed
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
Sleeps 2
1 Queen Bed
View all photos for Traditional Room, 1 Queen Bed, Non Smoking
Traditional Room, 1 Queen Bed, Non Smoking
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
Sleeps 2
1 Queen Bed
View all photos for Traditional Room, 1 King Bed, Non Smoking
Traditional Room, 1 King Bed, Non Smoking
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
Sleeps 2
1 King Bed
View all photos for Traditional Room, 2 Double Beds, Non Smoking
Traditional Room, 2 Double Beds, Non Smoking
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
Sleeps 2
2 Double Beds
View all photos for Traditional Room, 1 Queen Bed, Accessible
Traditional Room, 1 Queen Bed, Accessible
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
Sleeps 2
1 Queen Bed
View all photos for Premium Room, 1 Queen Bed, Accessible
Premium Room, 1 Queen Bed, Accessible
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
Sleeps 2
1 Queen Bed
View all photos for Traditional Room, 1 Queen Bed with Sofa bed, Non Smoking
Traditional Room, 1 Queen Bed with Sofa bed, Non Smoking
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Sofa bed
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Premium Room, 2 Queen Beds
Premium Room, 2 Queen Beds
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
Sleeps 4
2 Queen Beds
View all photos for Premium Room, 1 King Bed
Premium Room, 1 King Bed
Highlights
Separate dining area
Air conditioning
Heating
Kitchen
Refrigerator
Dining table
TV
Shower/tub combination
Sleeps 3
1 King Bed
HomeTowne Studios By Red Roof Newport News – Hampton West
HomeTowne Studios By Red Roof Newport News – Hampton West
Harpoon Larry's Fish House & Oyster Bar - 12 min walk
Salsas Thimble Shoals - 18 min walk
About this property
InTown Suites Extended Stay Newport News City Center
At InTown Suites Extended Stay Newport News City Center, you'll be within a 15-minute drive of Christopher Newport University and Hampton Coliseum. Also, Langley Air Force Base and Fort Eustis are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
124 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
WiFi (speed: 25+ Mbps) in rooms*
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Services
Laundry facilities
Facilities
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
49-inch TV
Satellite TV channels
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower/tub combination
Soap
Towels
Toilet paper
Stay connected
Desk
WiFi (surcharge) (speed of 25+ Mbps)
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Dining table
More
Weekly housekeeping
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 2 per night (rates may vary)
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
InTown Suites Newport News City Center Hotel
InTown Suites Newport News City Center
InTown Suites Newport News City Center
InTown Suites Extended Stay Newport News City Center Hotel
Frequently asked questions
Does InTown Suites Extended Stay Newport News City Center offer free cancellation for a full refund?
Yes, InTown Suites Extended Stay Newport News City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at InTown Suites Extended Stay Newport News City Center?
Sorry, pets aren't allowed.
Is parking offered on site at InTown Suites Extended Stay Newport News City Center?
Yes, there's free self parking.
What are the check-in and check-out times at InTown Suites Extended Stay Newport News City Center?
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.
Does InTown Suites Extended Stay Newport News City Center have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a refrigerator and a microwave.
What's the area around InTown Suites Extended Stay Newport News City Center like?
InTown Suites Extended Stay Newport News City Center is in Central Newport News, a short 18-minute walk from Virginia Living Museum.
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Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.8/10
Staff & service
5.8/10
Amenities
6.6/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
Dec 20, 2024
Do your self a favor, keep looking.
The tub faucet dripped enough to be nearly as constant stream. The shower diverter was stuck in a half shower/have tub faucet position so the water pressure was weak. The furniture was cheap particle board crap.
Matthew
Matthew, 7-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 20, 2023
Joesette
Joesette, 28-night trip
Verified Expedia guest review
6/10 Good
Oct 12, 2023
Terrible Stay
I should have taken pictures, locked out of room and find tgat my food was taken, lady upfront gave me petty cash but dam im staying there and people are going in the fridge and taking FOOD im not staying there nor to i want to refer anyone and unsafe atmosphere Police greeted me one day and thats a total turn off while be dropped off my boss Notices police cars and a gentlemen talking just a lousy stay i thought
John
John, 10-night business trip
Verified Hotels.com guest review
8/10 Very good
Jun 4, 2022
House keeping did not show as I was told they would
suzzanne
suzzanne, 7-night trip
Verified Hotels.com guest review
2/10 Poor
Jun 1, 2022
Glenmar
Glenmar, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 29, 2022
It was a great place to stay the only downside was the bed was a little bit uncomfortable and very very nosie even if you sat on it the whole bed creaked and I'm only 190 and it was a queen bed.
Ashley
Ashley, 8-night trip
Verified Expedia guest review
2/10 Poor
Apr 24, 2022
Bates Motel
DO NOT STAY HERE!!! Bates Motel doesn’t have anything on this. If you’re looking to sharing your room with roaches, having your room smelling like roach spray, dirty bed sheets and carpets, feel every spring in the mattress, have no towels or anyone to speak to at the front desk ever then this hotel is for you. This place was definitely not worth the money spent. Never again.
Verified traveller
7-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 10, 2019
The room was extremely dirty and housekeeping never showed up (we booked for a WEEK) so this means WE HAD TO PAY FOR TOILET PAPER and HAND SOAP come 3 days later. Police showed up TWICE because the people staying there were problematic and not once did we see the security on property handle any situation, so not a safe feeling.
Verified traveller
7-night family trip
Verified Orbitz guest review
8/10 Very good
Oct 28, 2019
Enjoyed my stay although I killed a couple of bugs. The staff was very friendly.
Verified traveller
7-night trip
Verified Expedia guest review
2/10 Poor
Sep 7, 2019
Crackheads all over the premises had to leave earlier and they refused to credit me all those nights I didn’t stay there
Danny
Danny, 10-night business trip
Verified Expedia guest review
8/10 Very good
Aug 22, 2019
David
David, 14-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 5, 2019
Stay away from InTown Suite
It was awful! You guys should not refer any of your customers to this hotel. Currently, I am trying to contact InTown Suite corporate to advise them of the awful experience I endured on 6/28-29/19. I sent the establishment a message online on their website, but I did not receive a response. The reviews of the hotel online are the same - 90% of customers said that the hotel is filthy, and customer service is terrible. I allowed hotels.com to choose a hotel for me that weekend and they recommended this nasty hotel, so I hold you guys accountable too for my awful experience. The bedquilt on the bed was dirty; the room smelled musty. The bathroom was dirty; it was a mess. I switched to another place, and that room was nasty too. Do you have a good contact number of the hotel customer service so I can make them aware? I want a refund or discount on my credit card. I have pictures on my cell phone of the filth I saw in the room. Three cable stations were not working.
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
Jun 22, 2019
The front desk ppl are kinda rude. The details of the room tells you that dishes are included but, they aren't. The bed mattress was the same mattress on the pull out sofa bed. They only provide one roll of toilet tissue, one set of towels and wash clothes for the week. We had to go out and buy pots,pans, plates, cups, and eating utensils. It clearly says they provide those things. The sifa bed was very hard and lumpy.The room was clean and the property was quiet at night. I feel that you should get what they advertised for the amount of money you have to pay. But my stay itself was ok....
Tomika
Tomika, 7-night family trip
Verified Hotels.com guest review
4/10 Fair
May 30, 2019
Not what you would expect near the City Center.
the room smelled bad and had to immediately open the windows to air it out which did not help. They only fix the bed after 2 to 3 days and did not replace the towels. When asked if they can give us more toilet paper they advise that they do not supply that service. After going to the guest services, she tried to explain why they don't but ended up giving us a used roll.
Joe
Joe, 7-night family trip
Verified Hotels.com guest review
4/10 Fair
May 30, 2019
Dirty
Pretty dirty place. My wife had to clean it first. They boasted about their great mattresses but they were lumpy. Stains on furniture etc
Michael A
Michael A, 13-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 28, 2019
Accessibility to various places to shop eat entertain and my daughter's home
Verified traveller
14-night family trip
Verified Orbitz guest review
2/10 Poor
May 14, 2019
I liked it had the cheapest price for a Saturday-Monday stay. I Also enjoyed how stiff the bed was for my back. It was comfortable. The toilet however was stained and during my stay we had no towels whatsoever. Called the front desk and asked for some and was told to call back Monday when the front office was open and then was subsequently hung up on. There also was no iron which I found personally odd
JoVie
JoVie, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
May 13, 2019
I loved the layout of the room.inviting...butthere wss no toilet paper in the bathroom. The bed was not as comfortable as I had hoped.
Customer Service was great! I left a few items especially my mecication and it was kept for me until got there the next day
Thank you!
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
May 3, 2019
Don't do it
The rooms were small and it was a hassle checking in. I remade the bed with all my own blankets and did not touch the floor. Everything felt dirty. The whole place smelled like smoke despite me booking a non-smoking room. The pictures are not representative of what you are actually going to get. I will never stay here again.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
Apr 29, 2019
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
Apr 29, 2019
When i went to check in, they said they were fully booked so they sent me to their sister hotel. So then i drove there, then they didn’t have my room. Mind you i booked this reservation a month before. So then they call back to the hotel i just came from and then they said they’d have to give me a king room instead. Which was fine, i just needed somewhere to stay after traveling 4 hours there. Then the next day follows and everything seems great until close to 10 at night. Then i went to go back to my room, my key wouldn’t work. It had just worked when i left around 730. So i had to call their on campus person which actually wasn’t on the campus of the hotel. I had to sit in the empty lobby for Over a half hour waiting for her to get there. Come to find out they deactivated my room key because they said they didn’t get payment for that night. I reserved this room for 2 nights from the beginning when i booked it a month ago. And i had checked my account and they had pulled the money for both nights. So why they deactivated my key i have no clue. It was definitely frustrating when all i wanted to do was go to my room and relax but instead had to wait in the lobby in the middle of the night.
Joshua
Joshua, 2-night romance trip
Verified Hotels.com guest review
4/10 Fair
Oct 24, 2018
Verified traveller
7-night romance trip
Verified Hotels.com guest review
8/10 Very good
Aug 8, 2018
Verified traveller
7-night romance trip
Verified Hotels.com guest review
6/10 Good
Jun 25, 2018
Nice hotel close to restaurants
This was a nice clean hotel, however, it lacked in basic amenities such as extra toilet paper, new bar of soap, and hand towels.
Diane
Diane, 1-night trip
Verified Expedia guest review
6/10 Good
Jun 24, 2018
Ok hotel
The hotel was remodeled and was clean. It was also conveniently close to many places (restaurants, grocery stores, shops). However, the bed was uncomfortable and the tub was cracked. Basic things like hangers were not even in the room. The hotel staff was courteus but would not allow me to add my sister to the room. I would only return here for the convenience.