Ioannis Daskalogiannis Airport (CHQ) - 16 min drive
Airport shuttle (surcharge)
Restaurants
Starbucks - 2 min walk
Ταμάμ - 1 min walk
Veneto - 1 min walk
Avalon Rock Cafe - 2 min walk
Μούσες - 2 min walk
About this property
Serenissima Boutique Hotel
When you stay at Serenissima Boutique Hotel, you'll be within a 10-minute drive of Port of Souda. Guests looking for a bite to eat can check out Serenissima Restaurant, which serves Mediterranean cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets stay free (dogs only, 1 total, up to 9 lbs per pet)
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free offsite parking within 1640 ft
Street parking available
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Traveling with children
Childcare in room (surcharge)
What to do
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Horse riding nearby
Sailing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Skydiving nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Facilities
2 buildings/towers
Built in 2014
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Mediterranean architecture
Accessibility
Accessible airport shuttle
Bathroom emergency pull cord
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning and heating
Ceiling fan
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free long-distance and local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Serenissima Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Awards and affiliations
No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.
The property is a member of Historic Hotels of Europe.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of EUR 32 per vehicle (one-way, maximum occupancy 3)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 23 to May 31:
One of the dining venues
Bar/Lounge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 40.0 per night
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Serenissima Boutique Hotel Chania
Serenissima Boutique Hotel
Serenissima Boutique Chania
Serenissima Boutique
Serenissima Boutique Hotel Chania, Crete
Serenissima Hotel Chania
Serenissima Boutique Hotel Hotel
Serenissima Boutique Hotel Chania
Serenissima Boutique Hotel Hotel Chania
Frequently asked questions
Are pets allowed at Serenissima Boutique Hotel?
Yes, dogs stay free, with a limit of 1 total and maximum weight of 9 lbs per pet.
Is parking offered on site at Serenissima Boutique Hotel?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Serenissima Boutique Hotel?
Yes, an airport shuttle is available. The charge is EUR 32 per vehicle one-way.
What are the check-in and check-out times at Serenissima Boutique Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Serenissima Boutique Hotel and nearby?
Have fun with nearby activities like cycling, boat tours, and horseback riding. Additional recreation nearby includes ecotours and segway rentals.
Are there restaurants at or near Serenissima Boutique Hotel?
What's the area around Serenissima Boutique Hotel like?
Serenissima Boutique Hotel is in Chania Town, a short 1-minute walk from Old Venetian Harbor and 3 minutes' walk from Maritime Museum of Crete.
Serenissima Boutique Hotel Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Oct 2024
Andrew
Andrew, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Aug 2024
Amazing boutique hotel located in the heart of the old town, but on a quiet street. Staff is very friendly and helpful. Breakfast was delicious.
Cynthia
Cynthia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
Katherine
Katherine, 1-night trip
Verified Expedia guest review
8/10 Very good
9 Jul 2024
santhosh
santhosh, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 May 2024
3-night stay in Chania Old Town
A beautiful boutique hotel, perfectly located for exploring Chania and close to the harbour. We stayed in a standard room (no 1) which was very clean and comfortable but not spacious. The a la carte breakfast was fantastic - the best hotel breakfast ever!
Amanda
Amanda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 May 2024
Our host was awesome. We were arriving much later than planne and then had trouble parking late at night. The host came out to find us to bring our luggage and show us where to find them!! Exceptional.
Donna
Donna, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Terance
Terance, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 May 2024
Beautiful hotel on the pedestrianised area of Chania in a very central location just behind the waterfront - convenient for a multitude of restaurants and bars - with very knowledgeable and extremely helpful staff
Stuart
Stuart, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Apr 2024
Great room, service, and location!
Marlena
Marlena, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Apr 2024
Serenissima is situated in the heart of the old town. There is no car traffic in the area, so the hotel staff has to meet your taxi at a prearranged spot and lead you to the hotel. The hotel is an old Venetian/Ottoman house that has been nicely converted. The room we had was large, clean and nice. The staff is always helpful and the breakfast is good. The one criticism is that there is no handrail along the top flight of steps going to the top floor. I'd strongly recommend asking the hotel staff to help you with your luggage.
Allan
Allan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Oct 2023
A quiet charming hotel close to the more chaotic harbour area. Spacious rooms, nice service.
michele
michele, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2023
Beautiful hotel!
Myriam
Myriam, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 Oct 2023
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2023
William
William, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
2 Sep 2023
Jessica
Jessica, 4-night trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2023
We loved this hotel. Breakfast in the morning was a plus too! The staff was so nice and welcoming and the room was absolutely perfect. Highly recommend!
Martina
Martina, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2023
I love the tranquility and exquisite design just a dream!
Maria
Maria, 2-night family trip
Verified Expedia guest review
8/10 Very good
4 Aug 2023
We had a wonderful stay at the Serenissima Boutique Hotel. The staff was very kind and the rooms were clean and comfortable. The location of the hotel was perfect for walking to many close restaurants and shopping. The only negative would be if you have a rental car, there is no parking at the hotel (you have to walk to it) and it’s very difficult to find parking near by. Overall, we would definitely stay again!
Alyssa
Alyssa, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2023
This property is a hidden gem! It’s absolutely gorgeous and everyone is so welcoming and nice. We took the ferry over from Athens and we weren’t sure about transportation so the hotel booked it for us, we just paid the driver. The breakfast is absolutely delicious and you order from the menu. Everyone that works here goes above and beyond. We would give this place 10 ⭐️ if that option was available 🤩
Jeannine
Jeannine, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Jun 2023
Stayed at Serenissima Hotel for three nights. What a great Hotel, old world charm with all the modern amenities you would expect in a luxury boutique Hotel. Staff were excellent in every interaction. Breakfast in the courtyard each morning was delicious and coffee on the terrace each morning was fantastic. Highly recommend the terrace suites. Great location in Old Town, walkable to everyone. Would love to come back and visit again.
Peter
Peter, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 May 2023
This is a lovely small hotel right in the middle of the old city of Chania. We loved everything about our rooms and the property. Breakfasts are delicious and made to order and the staff are incredibly friendly and warm. Definitely would stay here again.
Susan
Verified Expedia guest review
10/10 Exceptional
27 May 2023
Nubia
Nubia, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2023
Ryan
Ryan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Oct 2022
Wonderful small hotel with 7 rooms. It is a few steps from the old town and beach but quiet and secluded. Our room (#5) was spacious and comfortable with a great shower.
Breakfast was delicious and innovative.
Staff was very helpful.