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All properties in Luang Prabang, Louangphabang, Laos

Pullman Luang Prabang, Luang Prabang

Luxury hotel in Luang Prabang with 3 outdoor pools and 2 bars/lounges

  • Free WiFi
From
$65 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • BBQ/Picnic Area
  • BBQ/Picnic Area
  • Pool
  • Pool
  • BBQ/Picnic Area
BBQ/Picnic Area. Image 1 of 79
1 / 79BBQ/Picnic Area
Ban Pong Wanh, Luang Prabang, 06000, Louangphabang, Laos
9.0.Superb.
  • Amazing service, English speaking staff. Tony was a great concierge. Over the top for…

    Sep. 19, 2019

  • Wonderful hotel and staff try their best even if they don’t always understand you.

    Feb. 13, 2020

See all 80 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 123 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Rollaway/extra beds (surcharge)

What’s around

  • Pha Tad Ke Botanical Garden - 2.6 mi / 4.2 km
  • Wat Manorom - 2.6 mi / 4.2 km
  • Traditional Arts and Ethnology Centre - 2.9 mi / 4.6 km
  • Wat Mai - 2.9 mi / 4.7 km
  • Morning Market - 2.9 mi / 4.7 km
  • Royal Palace - 3 mi / 4.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Mountain View (Premium)
  • Deluxe Room, 1 King Bed, Garden View
  • Deluxe Room, 2 Single Beds, Garden View

What’s around

Landmarks

  • Pha Tad Ke Botanical Garden - 2.6 mi / 4.2 km
  • Wat Manorom - 2.6 mi / 4.2 km
  • Traditional Arts and Ethnology Centre - 2.9 mi / 4.6 km
  • Wat Mai - 2.9 mi / 4.7 km
  • Morning Market - 2.9 mi / 4.7 km
  • Royal Palace - 3 mi / 4.8 km
  • Royal Palace Museum - 3 mi / 4.9 km
  • Night Market - 3.1 mi / 4.9 km
  • Mount Phu Si - 3.1 mi / 5 km
  • Vat Visounnarath - 3.2 mi / 5.2 km

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 21 min drive
  • Airport shuttle (surcharge)
map
See on map
Ban Pong Wanh, Luang Prabang, 06000, Louangphabang, Laos

At a glance

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals on site
  • Playground on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Languages Spoken

  • Chinese
  • English
  • French
  • Lao
  • Thai

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Pullman Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

Dining

L'Atelier - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Junction - Onsite bar. Happy hour is offered. Open 24 hours. Open daily.

H2O - This bar serves lunch only. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Refundable depositPay at property

  • Deposit: USD 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 12.10 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • Rollaway beds are available for USD 50.0 per night
  • Babysitting/childcare is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 11 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

Also known as

  • Pullman Luang Prabang Hotel
  • Pullman Luang Prabang (opening Mid Of 2017)
  • Pullman Luang Prabang (opening December 2016)
  • Pullman Luang Prabang (opening Late February 2017)
  • Pullman Luang Prabang Hotel
  • Pullman Luang Prabang Luang Prabang
  • Pullman Luang Prabang Hotel Luang Prabang

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Pullman Luang Prabang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, L'Atelier offers international cuisine. Nearby restaurants include Huean Luang Prabang (7-min walk), Manda de Laos (2.4 mi), and The Kitchen (2.6 mi).
  • Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.
  • Have fun with nearby activities like boat tours, hiking, and mountain climbing. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Pullman Luang Prabang also has 2 bars and a waterslide, as well as a 24-hour fitness center and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Amazing cozy resorts

    E hotel is like 45m from the airport. The hotel is on the way to the falls.

    Ibis M., 1 night trip, Feb. 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    An amazing excellent hotel

    One of the most beautiful hotels we have stayed in during our 40 years of travelling. There are rice fields and ponds in the hotel's area' lovely plantations and view. So quiet and tranquil. The hotel upgraded us and decorated our room due to our anniversary. They also welcomed us with cakes, fruits and flowers. The staff was helpful and their service was amazing.

    MEIR, 3 night trip, Feb. 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very spacious property although if you come in end of Jan or early Feb, local farmers might be burning their land to prepare for the next harvest and it could get smoggy, not the fault of the property though.

    1 night family trip, Feb. 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Good stay

    Christopher, 1 night business trip, Feb. 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The property is very spacious. The grounds are impessive as are the rooms. The bed and pillows are luxerious, i only wish i had those pillows at home.

    2 night family trip, Jan. 11, 2020

    Verified Wotif guest review

  • 4.0.Fair

    Group cannot be trusted

    Excellent aside from accounting which cheated me by refusing cancellation of 2 days This seems to be endemic & fault of the management Will never stay with them or any of their group again unless no other option

    David, 9 night trip, Dec. 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Leisurely stay

    Room was spacious and comfortable. Amazing view out to the rice paddies and mountains. Pools were spacious and well kept. Service was a bit lacking at the poolside bar, but otherwise fine. Breakfast bar selection was somewhst limited but adequate for the price range. Resort is overall spacious without being gigantic and hits a nice balance.

    3 night trip, Dec. 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I would highly recommend this hotel. The food was excellent, the staff was very helpful, our rooms were huge and there was plenty to keep children entertained. If I have the opportunity to return to Luang Prabang I would stay at the PULLMAN.

    4 night family trip, Dec. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A beautifully serene oasis outside the town with rice fields and mountain views. Extremely attentive, welcoming and accommodating staff. Shuttle service provided. Highly recommend this hotel.

    Tam, 1 night trip with friends, Dec. 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hot water is a problem It takes over 10 minutes to get hot water Water pressure in shower too low Room was not adequately heated especially when the temp are low Staff could not help raising it Overall good Food good Prices reasonable

    Jimmy, 2 night trip, Dec. 6, 2019

    Verified Hotels.com guest review

See all 80 reviews