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Hotel Villa Portofino Kigali

4.0 star property
Kigali hotel with spa and outdoor pool

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Photo gallery for Hotel Villa Portofino Kigali

Superior Room, Golf View | View from room
Lobby sitting area
Minibar, in-room safe, desk, iron/ironing board
Flat-screen TV
Flat-screen TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Spa
  • Gym
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Children's pool
  • Playground on site
  • Rollaway/extra beds
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
The current price is CA $121
CA $143 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Separate bathtub and shower
Hair dryer
Bathrobes
  • 78 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Deluxe Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Separate bathtub and shower
Hair dryer
Bathrobes
Free bottled water
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Single Room

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Separate bathtub and shower
Hair dryer
Bathrobes
Free bottled water
Coffee/tea maker
  • 61 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Separate bathtub and shower
Hair dryer
Bathrobes
Free bottled water
  • 47 sq m
  • Sleeps 2
  • 1 King Bed
Outdoor pool

Oasis Park

  • Pool
  • Free breakfast
  • Airport transfer
  • Kitchen
8.8 out of 10, Excellent, (63)
Oasis Park
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About the area

Map
119 KG 9 Ave, Kigali

What's nearby

  • Kigali Golf Club - 18 min walk - 1.6 km
  • University of Kigali - 5 min drive - 3.6 km
  • Kigali Heights - 5 min drive - 3.7 km
  • BK Arena - 6 min drive - 4.8 km
  • Kigali Convention Centre - 7 min drive - 4.8 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Casa Keza - ‬3 min drive
  • ‪Inzora Rooftop Cafe - ‬5 min drive
  • ‪PILI PILI RESTAURANT - ‬2 min drive
  • ‪Mocha Cafe - ‬10 min walk
  • ‪Sakae - ‬3 min drive

About this property

Hotel Villa Portofino Kigali

Located just 4.8 mi (7.7 km) from the airport, Hotel Villa Portofino Kigali offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with body wraps or mani/pedis. An outdoor pool, a poolside bar, and a 24-hour fitness center are other features.

Languages

English, French, Swahili

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests can access their accommodation through a private entrance
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Golf privileges

Working away

  • 24-hour business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Art gallery on site
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Shared bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40.00 per person (roundtrip)

Children & extra beds

  • Rollaway beds are available for USD 200.0 per night
  • Airport shuttle for children between the ages of 5 and 7 costs USD 20 (one-way)

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Hotel Villa Portofino Kigali
Villa Portofino Kigali
Swiss International Villa Portofino Kigali
Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel
Hotel Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel Kigali

Frequently asked questions

Does Hotel Villa Portofino Kigali offer free cancellation for a full refund?

Yes, Hotel Villa Portofino Kigali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Villa Portofino Kigali?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Villa Portofino Kigali?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Villa Portofino Kigali?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Hotel Villa Portofino Kigali?

Yes, an airport shuttle is available. The charge is USD 40.00 per person roundtrip.

What are the check-in and check-out times at Hotel Villa Portofino Kigali?

Check-in start time: noon; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Hotel Villa Portofino Kigali and nearby?

Hotel Villa Portofino Kigali has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Hotel Villa Portofino Kigali?

Yes, there's an onsite restaurant that offers international cuisine.

Does Hotel Villa Portofino Kigali have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Villa Portofino Kigali like?

Hotel Villa Portofino Kigali is in Remera, a short 18-minute walk from Kigali Golf Club.

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Reviews

7.2

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

This facility is no longer functioning as a hotel! Expeeida should not have marketed this facility! We were only 3 guests in the hotel and I was not able to have hot water for three days! the hotel is nose-diving or at best it should be closed to the public until it gets its acts right!
Oseyemi, 4-night trip
Verified Expedia guest review

8/10 Very good

Ody, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent local and good price
Olufolakemi, 2-night trip
Verified Expedia guest review

2/10 Poor

STEPHEN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Would be great with few upgrades
The hotel has marvellous view of the Golf course and sorroundings. The hotel requires significant upgrade to the carpets in the common area and the furniture
Gurumurthy, 4-night business trip
Verified Hotels.com guest review

6/10 Good

I was given the impression that the rooms come with complimentary breakfast but oh I was proven wrong. The guests were told the bookings from Expedia don’t come with breakfast???? That was very disappointing. The guests had to pay for their breakfast. This is very wrong as it should have been stated clearly during the booking but it was not. I felt so bad.
Idowu, 7-night business trip
Verified Expedia guest review

2/10 Poor

Ayodeji, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Decor was a bit dated but well maintained
Temitayo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Good location, very responsive staff, clean and well maintained, spacious rooms
Estella, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Lighting is of poor quality need changing and pool had no chlorine so infections of fungus are slightly to happen especially to woman and kids but after all the hotel is fantastic.
Ramoshakane, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Great accommodation and excellent location!
Uloko, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Anthony, 1-night trip
Verified Hotels.com guest review

6/10 Good

Kishen, 3-night trip
Verified Expedia guest review

8/10 Very good

Ayoola, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Jean Allain, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location!
Great location, beautiful grounds!
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel but no smart tv
Very comfortable room and a lovely hotel. I would stay again. Definitely no Smart tv in the room. The Hotels.com description says that there is no reception. However there is a 24 hour reception so you don’t need to ring in advance.
Russell, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel with a great view
Our stay was very comfortable. We had an issue when booking in as I booked and paid online and paid in a currency other than USD, but it was soon sorted out. The room was very comfortable and clean and had a great view from our balcony. Breakfast was very nice and well presented. Staff were friendly and service was good
Calvin, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

No value for money. Booked a large room, which was mostly empty. No attention to detail (Examples: room layout, hard towels, etc.)
Verified Hotels.com guest review

8/10 Very good

Kigali Portofino 2015
Firstly - the staff were very friendly and helpful. A plus point. The restaurant staff and the bar staff were sometimes confused by basic requests and the service was slow. The hotel is in need of renovation, carpets dull and dark, seen better days. The room was OK and the bathroom clean. The room staff were efficient. I ate something from the Xmas buffet which made me sick, not a pleasant experience.
Verified Expedia guest review

8/10 Very good

uwase, 19-night trip
Verified Hotels.com guest review

8/10 Very good

Tout est très bien, sauf la salle de sport qui est fermée ! Et la piscine est minuscule par rapport aux photos
Patrick, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Nichts hat mir gefallen.
David, 3-night business trip
Verified Expedia guest review