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Rotorua Citizens Club

2.5 star property
Rotorua hotel with restaurant and bar/lounge

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Photo gallery for Rotorua Citizens Club

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)
Reception
Front of property
View from room
Interior
Rotorua Citizens Club, near Polynesian Spa, offers a warm welcome with a daily manager's reception and free in-room WiFi. Relax at the bar or savor lunch and dinner at the on-site restaurant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Laundry facilities
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • ATM/banking services
  • Self-serve laundry
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is CA $64
CA $75 total
includes taxes & fees
May 27 - May 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Coffee and/or coffee maker

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Highlights

Soundproofed
Heating
Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds OR 2 Queen Beds

View all photos for Standard Studio, Non Smoking

Coffee and/or coffee maker

Standard Studio, Non Smoking

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Non Smoking (Twin-Family)

Soundproofing, free WiFi, bed sheets

Family Room, Non Smoking (Twin-Family)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Non Smoking (Twin-Four Singles)

Standard Room, Non Smoking (Twin-Four Singles)

Standard Room, Non Smoking (Twin-Four Singles)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, Non Smoking (Single)

Coffee and/or coffee maker

Standard Room, Non Smoking (Single)

Highlights

Soundproofed
Heating
Refrigerator
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Highlights

Soundproofed
Heating
Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 12
  • 6 Twin Bunk Beds and 4 Double Beds

View all photos for Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Highlights

Soundproofed
Heating
Refrigerator
TV
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 7
  • 1 Twin Bed OR 7 Twin Beds
Exterior

Rotorua Thermal Holiday Park

  • Pool
  • Free parking
  • Internet access
  • Laundry facilities
8.4 out of 10, Very good, 439 reviews
The price is CA $67
CA $78 total
includes taxes & fees
May 27 - May 28
Rotorua Thermal Holiday Park
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About the area

Map
1146 Rangiuru Street, Rotorua, 3010

What's nearby

  • Eat Street - 2 min walk - 0.2 km
  • Tamaki Maori Village - 6 min walk - 0.6 km
  • Rotorua Central Mall - 10 min walk - 0.9 km
  • Polynesian Spa - 11 min walk - 1.0 km
  • Skyline Rotorua - 5 min drive - 4.3 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬3 min walk
  • ‪Lone Star - ‬3 min walk
  • ‪Social Club - ‬2 min walk
  • ‪Brew | Craft Beer Pub - ‬4 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬3 min walk

About this property

Rotorua Citizens Club

When you stay at Rotorua Citizens Club, you'll be within a 10-minute drive of Skyline Rotorua. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Hosted evening meals on weekdays for a surcharge
  • Restaurant
  • Bar/lounge
  • Free daily reception

What to do

  • Pool table

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • ATM/banking
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Rotorua Citizens Club - This bar serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of NZD 20.00 (subject to availability)
  • Late check-in between 10:30 AM and 12:30 PM can be arranged for an extra charge of NZD 20.00
  • Late check-out can be arranged for an extra charge of NZD 20.00 (subject to availability)
  • Hosted evening meal costs NZD 25.00

Children & extra beds

  • Rollaway beds are available for NZD 15.0 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

Does Rotorua Citizens Club offer free cancellation for a full refund?

Yes, Rotorua Citizens Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Rotorua Citizens Club?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Rotorua Citizens Club?

Yes, there's free self parking.

What are the check-in and check-out times at Rotorua Citizens Club?

Check-in start time: 2 PM; Check-in end time: 10 PM. There's a charge of NZD 20.00 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of NZD 20.00 (subject to availability). Contactless check-out is available.

Are there restaurants at or near Rotorua Citizens Club?

Yes, there's an onsite restaurant, Rotorua Citizens Club.

What's the area around Rotorua Citizens Club like?

Rotorua Citizens Club is a short 3-minute walk from Eat Street and 4 minutes' walk from Kuirau Park.

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Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Restaurant
Location
Bar
Service staff
Bed
Shower
Value
Lobby
Cafes

What guests liked

  • The on-site restaurant served excellent meals, with one reviewer praising their steak and lamb shank as "10 out of 10". (3 reviews)
  • Free on-site parking was a convenient and solid amenity. (3 reviews)
From real guest reviews summarized by AI.

Reviews

2/10 Poor

A bizarre experience

Another guest and I arrived at the same time to a sign on the locked door giving us a phone number to call. Several minutes later someone drove up to let us in. The beds had clean sheets. There was a kettle and coffee packets. There were used towels hanging in the closet, an old beer in the nonworking refrigerator, thick dust on the fan. I was told to use the men's bathroom which had part of the ceiling falling down and streaks of water damage. Its ok, she said, there's no one else here. Truly, the other guest and I were the only humans in the building. No staff, no security, no front desk, not one employee in the building, and no telephone in the room. This place shouldn't even be allowed to offer rooms to the public.
2-night trip
Verified Hotels.com guest review

6/10 Good

Good stay

It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly
M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Bernadette, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

club for the locals ,welcoming to the traveler

Very relaxed comfortable place Easy walk to great resturants, the bus and tourist info headquarters.
Marlene, 3-night trip
Verified Hotels.com guest review

6/10 Good

We only had one problem and that was the heat, there was no air conditioning. Two fans in a room of seven and one of the fans was broken and wouldn't stand on its own. Everyone had to sleep on top of the blankets.
Allan, 3-night family trip
Verified Wotif guest review

2/10 Poor

Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

It was extremely central to all shops, bars restaurants, the building seems very tired. We had a disabled double room which meant we had a wet room style shower - v good. Bedding-sheets very white and clean , but the quilt was full of stains and looked very old -did not use. The room very dated. Not sure how price compares to other accommodation so maybe it’s cheap to stay
Amanda, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay, basic but just what we needed.
3-night trip
Verified Hotels.com guest review

2/10 Poor

Harjeet Singh, 1-night trip
Verified Expedia guest review

2/10 Poor

Our experience at this accommodation was disappointing due to several issues. First, the main entrance doors are locked by 10 p.m., which caused significant inconvenience as we arrived late with two young children. We were directed to the bar on the opposite side of the building to contact the bar manager for a key. This process involved unloading only select belongings, walking back to the main entrance, and then returning for the rest of our luggage. It was exhausting after a long journey. The room itself had a persistent bad smell, which was worsened by poor ventilation. There was only a very small window on one side of the room, trapping the odor inside. Additionally, the room was extremely hot with no air conditioning—just a fan that didn’t work effectively. This made it very uncomfortable to relax or sleep. To add to the disappointment, there were cleanliness issues. The kettle in the kitchenette was covered in dust, and there was no microwave available to heat food. These shortcomings made the stay far from convenient or comfortable. I hope the property management addresses these issues to improve the experience for future guests.
Roshan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Quiet. Good security. Very good restaurant
S, 2-night trip
Verified Hotels.com guest review

6/10 Good

Chris, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the room and the location. Bar downstairs and dining options nearby as well.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

8/10 Very good

Ceiling fan doesn’t work so will be hot in the summer
Mark, 5-night romance trip
Verified Wotif guest review

8/10 Very good

Graeme, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Greeted by the lovely Zita! She showed us around & how to get in & out of our room. So handy to Eat Street & Sir Howard Morrison Entertainment Ctr, parking a breeze & free! Lovely wairua at this place, we will be back one day. Good price, no frills, clean & tidy.. it was perfect for us! Thank you M & M from Ruakaka Northland
Maureen, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Millicent, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

good experience
Shynoob, 1-night family trip
Verified Expedia guest review

8/10 Very good

Joanne, 2-night trip
Verified Expedia guest review

2/10 Poor

Its very hot and the Fan is very slow
Lance, 2-night trip
Verified Expedia guest review

10/10 Exceptional

We liked it.
Terry Henderson Margaret, 1-night trip
Verified Expedia guest review

2/10 Poor

Will not recommend as this property is not well maintained for accomodation. The only thing which was positive about this property was provided parking and convenient as located in central location.
Nitish, 1-night romance trip
Verified Expedia guest review

6/10 Good

MARIA JESUS, 2-night trip
Verified Expedia guest review

8/10 Very good

Good place to stay
Alvin, 1-night romance trip
Verified Expedia guest review