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Hyatt Place Chicago/Downtown - The Loop

Hotel with indoor pool, near Michigan Avenue

Choose dates to view prices

Sat, Dec 20
Mon, Dec 22
December 2025
19
January 2026
In the heart of downtown Chicago, Hyatt Place Chicago/Downtown - The Loop offers an inviting retreat. Enjoy a coffee at the cafe, take a dip in the indoor pool or unwind with dry cleaning services and express check-out.
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
CA $152
CA $178 total
includes taxes & fees
Dec 28 - Dec 29

Room options

Showing 22 of 22 rooms
Room, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Good

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed
Designer toiletries
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
In-room safe, desk, laptop workspace, soundproofing
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed

Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed
Designer toiletries
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

Wonderful

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed
Designer toiletries
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
In-room safe, desk, laptop workspace, soundproofing
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, City View

Excellent

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed
Designer toiletries
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

Very good

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed
Designer toiletries
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
Room, 1 King Bed with Sofa bed (Specialty) | Bathroom
In-room safe, desk, laptop workspace, soundproofing
Room, 1 King Bed with Sofa bed (Specialty)
In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed
Designer toiletries
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed
Designer toiletries
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
Shower, designer toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Bathroom
42-inch TV with digital channels, MP3 dock
Bathroom
42-inch TV with digital channels, MP3 dock

Accessible Specialty King Room with Sofabed and Roll-In Shower

  • Sleeps 4
Interior
Living area
42-inch TV with digital channels, MP3 dock
Bathroom

Accessible King Room with Sofabed and Tub

  • Sleeps 4
Shower, designer toiletries, hair dryer, towels
Room, 1 King Bed with Sofa bed, Corner
Room, 1 King Bed with Sofa bed, Corner
In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Sofa bed
Designer toiletries
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Corner View King Room With Sofabed

  • Sleeps 4

King Room With Shower-Accessible

  • Sleeps 4

Queen Room With Sofabed And Tub-Accessible

  • Sleeps 5

Guest Room With Queen Bed, Shower, Sofa Bed-Accessible

  • Sleeps 5
Interior
42-inch TV with digital channels, MP3 dock
42-inch TV with digital channels, MP3 dock
Interior

Two Queen Room

  • Sleeps 5

King Room

  • Sleeps 4
42-inch TV with digital channels, MP3 dock
42-inch TV with digital channels, MP3 dock
42-inch TV with digital channels, MP3 dock
42-inch TV with digital channels, MP3 dock

Two Queen Room with View

  • Sleeps 5
Interior
42-inch TV with digital channels, MP3 dock
42-inch TV with digital channels, MP3 dock
Interior

King Room with View

  • Sleeps 4
Bathroom
In-room safe, desk, laptop workspace, soundproofing
42-inch TV with digital channels, MP3 dock
Bathroom

Specialty King Room

  • Sleeps 4

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About the area

Map
28 North Franklin Street, Chicago, IL, 60606

What's nearby

  • Cadillac Palace Theatre - 3 min walk - 0.3 km
  • Willis Tower - 6 min walk - 0.6 km
  • Chicago Theatre - 10 min walk - 0.8 km
  • Michigan Avenue - 11 min walk - 1.0 km
  • Millennium Park - 11 min walk - 1.0 km

Getting around

  • Chicago Midway Airport (MDW) - 30 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive
  • Chicago, IL (PWK-Chicago Executive) - 44 min drive
  • Chicago, IL (DPA-Dupage) - 60 min drive
  • Rockford, IL (RFD-Greater Rockford) - 96 min drive
  • Chicago Union Station - 11 min walk
  • Millennium Station - 13 min walk
  • Chicago Van Buren Street Station - 19 min walk
  • Washington-Wells Station - 2 min walk
  • Ogilvie Transportation Center - 6 min walk
  • Washington Station - 7 min walk

Restaurants

  • ‪Jimmy John's - ‬2 min walk
  • ‪Cafecito - ‬2 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk
  • ‪Arby's - ‬2 min walk
  • ‪Mr. Submarine - ‬3 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

When you stay at Hyatt Place Chicago/Downtown - The Loop, you'll be in a great location, within just a 10-minute walk of Willis Tower and State Street. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include sofa beds and refrigerators. The convenient parking and comfortable beds get great marks from fellow travelers. Public transportation is just a short walk: Washington-Wells Station is steps away and Ogilvie Transportation Center is 6 minutes.

At a glance

Hotel size

    • 206 rooms
    • Arranged over 17 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking within 300 ft (USD 62.00 per night)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Double sofa bed
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Recycling

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Self-serve breakfast is offered for an extra charge of approximately USD 11 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Parking is available nearby and costs USD 62.00 per night (300 ft away)
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

Also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

Does Hyatt Place Chicago/Downtown - The Loop offer free cancellation for a full refund?

Yes, Hyatt Place Chicago/Downtown - The Loop does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Place Chicago/Downtown - The Loop?

Yes, there's an indoor pool.

Are pets allowed at Hyatt Place Chicago/Downtown - The Loop?

Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times at Hyatt Place Chicago/Downtown - The Loop?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon. Express check-out is available.

Is there an onsite casino at Hyatt Place Chicago/Downtown - The Loop?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (2-min drive) is nearby.

What is there to do at Hyatt Place Chicago/Downtown - The Loop and nearby?

Hyatt Place Chicago/Downtown - The Loop has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Hyatt Place Chicago/Downtown - The Loop?

Yes, there's an onsite restaurant.

What's the area around Hyatt Place Chicago/Downtown - The Loop like?

Hyatt Place Chicago/Downtown - The Loop is in Downtown Chicago, a short 2-minute walk from Washington-Wells Station and 12 minutes' walk from Michigan Avenue. Travelers give top marks for the hotel's prime location.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hyatt Place Chicago/Downtown - The Loop Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as great, hot, delicious, and a good value. (54 reviews)
  • The pool was a highlight for many guests, with kids loving it and finding it fun, clean, and a great feature of the property. (10 reviews)
  • The fitness center was spacious with plenty of machines and a beautiful city view. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffBreakfastLocationParkingFoodBedChildrenCitiesView

8/10 Very good

Clean room and helpful staff
Catherine, 1-night trip

8/10 Very good

Clean and quiet
Bridget, 2-night trip

10/10 Exceptional

Friendly helpful staff upon check in. Clean nice room.
sara, 1-night trip

8/10 Very good

Great place
Latoris, 2-night trip

10/10 Exceptional

Everyone was so nice.
chritine, 2-night trip

10/10 Exceptional

Nice
Jayni, 1-night trip

10/10 Exceptional

Very nice, friendly employees and the location is perfect.
Ashley, 1-night trip

10/10 Exceptional

Great price and very friendly staff
Gary, 1-night trip

10/10 Exceptional

Clean and friendly staffs
Yen, 1-night trip

10/10 Exceptional

It is kinda tucked away in the south of the loop area, but its clean, the staff are pleasant and the process to check in was quick and full of information about the property amenities.
Danielle, 1-night trip

10/10 Exceptional

Good service and the room is spacious
Irene, 1-night trip

10/10 Exceptional

Great hotel for Chicago marathon. close to start and parts of course
tim, 3-night trip

10/10 Exceptional

Friendly staff.
Jeffrey, 1-night trip

10/10 Exceptional

A great location
Julian, 3-night trip

10/10 Exceptional

We have a very nice stay
Elson Rey, 4-night trip

10/10 Exceptional

Staff was incredible, such a seamless checkin and checkout. Great, safe location close enough to the riverwalk and plenty of coffee and quick grab food places nearby. Ate dinner at the bar and the food was great. Room was clean, quiet and comfortable. Overall I’d recommend to anyone.
Lynn, 2-night trip

10/10 Exceptional

Lovely hotel in a great location. Staff is excellent breakfast was great.
Anna, 2-night trip

10/10 Exceptional

Nice stay!

Nice hotel in a convenient location. Staff was friendly, check in was quick, and room was spacious and very clean. Would stay again and will recommend to colleagues.
Kristin, 1-night trip

8/10 Very good

Very clean
Samantha, 1-night trip

10/10 Exceptional

It was clean and conveniently located.
Lori, 1-night trip

10/10 Exceptional

Great place to stay
TuQuary, 2-night trip

8/10 Very good

Good
Leshanta, 2-night trip

10/10 Exceptional

The room was a good size and very homey.
Michael, 1-night trip

10/10 Exceptional

We really enjoyed our stay, the staff was polite and helpful. Amenities were open and accessible and the rooms were spacious and clean.
Janet, 1-night trip

10/10 Exceptional

Great hotel! Rooms were very clean and spacious.
Mari, 2-night trip