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ibis Astana

3.0 star property
Astana hotel with restaurant and bar/lounge

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Photo gallery for ibis Astana

Standard Twin Room, 2 Single Beds, City View | City view
Front of property
City view from property
Exterior
Exterior
Located in Almaty District, ibis Astana offers a vibrant atmosphere with an international cuisine restaurant, Ibis Kitchen. Savor a buffet breakfast or enjoy bike rentals while you unwind at the bar and take advantage of free self parking. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 7 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CA $64
CA $72 total
includes taxes & fees
Jun 8 - Jun 9

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Twin Room, 2 Twin Beds, View

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Twin Beds, View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, View

Premium Room, 1 Double Bed

Premium Room, 1 Double Bed, View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Single Beds, City View

Standard Twin Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room, Multiple Beds, City View

Luxury Room, Multiple Beds, City View

Luxury Room, Multiple Beds, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Down duvet
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
Front of property - evening/night

Elite Apart-Hotel

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Parking available
9.2 out of 10, Wonderful, 178 reviews
Elite Apart-Hotel
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About the area

Map
38 Tauelsizdik Ave, Astana, 10000

What's nearby

  • The US Embassy and the Consulate in Kazakhstan - 12 min walk - 1.1 km
  • Hazret Sultan Mosque - 16 min walk - 1.3 km
  • Bayterek Tower - 4 min drive - 3.9 km
  • Khan Shatyr - 6 min drive - 5.8 km
  • Astana Arena - 9 min drive - 7.7 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive
  • Astana Railway Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Додо Пицца - ‬1 min walk
  • ‪Astana Skate Cafe - ‬8 min walk
  • ‪Zina Restaurant - ‬13 min walk
  • ‪Туран - ‬10 min walk

About this property

ibis Astana

Located near a train station, ibis Astana is a great choice for a stay in Astana. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Ibis Kitchen, which serves international cuisine and is open for breakfast, lunch, and dinner.

Languages

English, French, German, Russian, Turkish

At a glance

DONE

Hotel size

    • 249 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference center (1938 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Annual offsets purchased for at least 10% of carbon footprint
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

Ibis Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Ibis Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 5300 per person
  • Airport shuttle service is offered for an extra charge of KZT 10000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KZT 10000 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of KZT 7500 per pet, per day

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 160140012523

Also known as

Hotel Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)

Frequently asked questions

Does ibis Astana offer free cancellation for a full refund?

Yes, ibis Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Astana?

Yes, cats and dogs are welcome. There's a charge of KZT 7500 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at ibis Astana?

Yes, there's free self parking.

Is airport shuttle service offered by ibis Astana?

Yes, an airport shuttle is available. The charge is KZT 10000 per vehicle one-way.

What are the check-in and check-out times at ibis Astana?

Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at ibis Astana and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours.

Are there restaurants at or near ibis Astana?

Yes, Ibis Kitchen offers international cuisine.

What's the area around ibis Astana like?

Ibis Astana is in Almaty District, a short 15-minute walk from The US Embassy and the Consulate in Kazakhstan and 17 minutes' walk from Hazret Sultan Mosque.

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Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

Abiodun, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Tamara, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Wendell, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Larisa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Anna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marina, 14-night trip
Verified Expedia guest review

2/10 Poor

Eduard, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel. good location. Close to the American embassy.
OLGA, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Olga, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great !!! 10 stars hotel for the money
Verified Expedia guest review

4/10 Fair

Olessya, 2-night trip
Verified Expedia guest review

6/10 Good

The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Anatolii, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Dmitry, 1-night trip
Verified Hotels.com guest review

6/10 Good

24hr bar service excellent
Verified Expedia guest review

8/10 Very good

Berik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Berik, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel. Very friendly staff.
4-night trip with friends
Verified Expedia guest review

6/10 Good

The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
Thanh, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

ery happy stay great price

The ibis was a great deal and had English speaking tv Staff was great!
luis, 1-night trip
Verified Hotels.com guest review

6/10 Good

The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ... Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
Olga, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

6-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice modern and friendly place. A good atmosphere and room standard is good.
1-night romance trip
Verified Expedia guest review