2/10 Poor
13 Oct 2019
Don’t even bother, disgusting property & staff !
We booked in to stay at this property, it was all confirmed then the afternoon we went to check in, the lady at the property passed the phone to my partner and the manager of the property advised we would be moving to a different property, due to previous guest breaking the bathroom ! I saw this already on another review from another guest months ago. Basically the property frauded us, they just wanted to book guests direct to make more money. We were dropped off at an apartment, very small room, unsecure balcony and also the bathroom was dirty, piss still unflushed in toilet.
Also breakfast was not included and we paid for breakfast. Property did not compensate us rightfully. My partner got confused with the room and our key accidently opened up another room ! This means all rooms were not secure as all keys could unlock all rooms. We paid 100 euro for the night and the property they put us in was not even worth 50 euro
Property didn’t do anything to help us and ignored our requests
I will never book through this hotel again ! Terrible service absolutely disgusting, I have worked in the travel industry for over 10 years and have never seen anything more appalling
Angela
Angela, 1-night romance trip
Verified Hotels.com guest review