8/10 Very good
Great value for money, breakfast really good, but the staff are truly excellent. Thank you for making my stay a pleasure.
Patrick
Patrick, 2-night trip
Hanoi Bella Rosa Hotel & Travel
Hotel with restaurant, near Thang Long Water Puppet Theatre
Choose dates to view prices
Near the vibrant Hanoi Old Town Night Market, Hanoi Bella Rosa Hotel & Travel offers a charming retreat with a restaurant, snack bar/deli, and in-room WiFi. On-site amenities like bike rentals, dry cleaning services, and luggage storage cater to your every need.
9.0
Wonderful
Popular amenities
- Airport transfer
- Free WiFi
- Restaurant
- Air conditioning
- Laundry facilities
- 24/7 front desk
Main amenities (12)
- Daily housekeeping
- Restaurant
- Breakfast available
- Room service
- Airport shuttle
- Terrace
- 24-hour front desk
- Air conditioning
- Front-desk safe
- Snack bar/deli
- Laundry service
- Self-serve laundry
For families (6)
- Children stay free
- Free cribs/infant beds
- Refrigerator
- Television
- Terrace
- Daily housekeeping
$81 nightly
$88 total
Apr 22 - Apr 23
Total with taxes and fees
Room options
Showing 11 of 11 rooms
Junior Suite, Balcony
- City view
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Junior Suite, City View
9.0Wonderful
2 reviews
- City view
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Family Suite, Lake View
10.0Exceptional
1 review
- Lake view
- 377 sq ft
- Sleeps 4
- 2 King Beds
Triple Room, 1 Bedroom, Non Smoking
- 355 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Large Twin Bed
Deluxe Double Room, 1 Queen Bed
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
Deluxe Double Room
- Sleeps 2
Bellarosa With Panorama Lake View
- Sleeps 4
Junior Suite With City View
- Sleeps 2
Junior Suite With Balcony
- Sleeps 2
Executive Triple Room
- Sleeps 3
Deluxe Single Room With Balcony
- Sleeps 1
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About the neighborhood
21 Cau Go Street, Hoan Kiem District, Hanoi, 10000
What's nearby
- Thang Long Water Puppet Theatre - 1 min walk - 0.0 km
- Hoan Kiem Lake - 1 min walk - 0.1 km
- Hanoi Old Town Night Market - 3 min walk - 0.3 km
- St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
- Dong Xuan Market - 8 min walk - 0.7 km
Getting around
- Noi Bai Intl. Airport (HAN) - 43 min drive
- Hanoi Long Bien Station - 14 min walk
- Hanoi Gia Lam Station - 15 min drive
- Hanoi Railway Station - 25 min walk
- Airport shuttle (surcharge)
Restaurants
- Nộm Bò Khô Long Vi Dung - 1 min walk
- Hanoi Coffee Station - 2 min walk
- Banh Mi Long Hoi - 1 min walk
- Bún Thang Bà Đức - 1 min walk
- Pizza Belga 47 Hàng Bè - 2 min walk
About this property
Hanoi Bella Rosa Hotel & Travel
When you stay at Hanoi Bella Rosa Hotel & Travel, you'll be in a fantastic location, just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. For a bite to eat, guests can check out Bella Rosa Restaurant, which serves international cuisine and is open for breakfast. Other features include a snack bar/deli and a terrace.
At a glance
Hotel size
- 30 rooms
- Arranged over 7 floors
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Guests driving to the property should contact this property in advance (e.g., directions)
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi in rooms
Parking
- No onsite parking
Transfers
- Airport shuttle (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
- Restaurant
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children stay free (see details)
What to do
- Hiking/biking trails nearby
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Bicycle rentals
Facilities
- 1 building/tower
- Safe-deposit box at front desk
- Terrace
- Reception hall
Accessibility
- Elevator
- Elevator door width (inches): 35
- Accessible airport shuttle
Room amenities
Be entertained
- 32-inch flat-screen TV
- Cable TV channels
Home comfort
- Air conditioning
- Minibar
- Electric kettle
- Bathrobes and slippers
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Free crib/infant bed
- Bed sheets provided
Freshen up
- Bidet
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Dining
Bella Rosa Restaurant - This restaurant specializes in international cuisine and serves breakfast only.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately VND 100000 for adults and VND 100000 for children
- Airport shuttle service is offered for an extra charge of VND 430000 per vehicle (one-way, maximum occupancy 3)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Bella Rosa Hotel Hanoi
Hanoi Bella Rosa Hotel
Bella Rosa Hotel
Hanoi Bella Rosa
Hotel Hanoi Bella Rosa Hotel & Spa Hanoi
Hanoi Hanoi Bella Rosa Hotel & Spa Hotel
Hotel Hanoi Bella Rosa Hotel & Spa
Hanoi Bella Rosa Hotel & Spa Hanoi
Bella Rosa
Hanoi Bella Rosa & Travel
Hanoi Bella Rosa Hotel Spa
Hanoi Bella Rosa Hotel Travel
Hanoi Bella Rosa Hotel & Travel Hotel
Hanoi Bella Rosa Hotel & Travel Hanoi
Hanoi Bella Rosa Hotel & Travel Hotel Hanoi
Frequently asked questions
Does Hanoi Bella Rosa Hotel & Travel offer free cancellation for a full refund?
Yes, Hanoi Bella Rosa Hotel & Travel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Bella Rosa Hotel & Travel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanoi Bella Rosa Hotel & Travel?
Sorry, there's no onsite parking at Hanoi Bella Rosa Hotel & Travel.
Is airport shuttle service offered by Hanoi Bella Rosa Hotel & Travel?
Yes, an airport shuttle is available. The charge is VND 430000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Bella Rosa Hotel & Travel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hanoi Bella Rosa Hotel & Travel and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Hanoi Bella Rosa Hotel & Travel?
Yes, Bella Rosa Restaurant offers international cuisine.
What's the area around Hanoi Bella Rosa Hotel & Travel like?
Hanoi Bella Rosa Hotel & Travel is in Old Quarter, a short 2-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.
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Hanoi Bella Rosa Hotel & Travel Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Location
9.6
Staff & service
9.0
Property conditions & facilities
Popular mentions
LocationService staffValueRoom8/10 Very good
Good location
Alexander
Alexander, 2-night trip
10/10 Exceptional
Great location, clean, excellent service
Excellent location in the historical district near shops and restaurants. Excellent service, the hotel manager Tommy is fantastic, super attentive and helpful.
Ching T
Ching T, 2-night trip
6/10 Good
It said balcony with view and our view was a wall and looks like an emergency exit. The shower wasn’t good either. Not the cleanest but also not so dirty. Found out they have 2 hotel very near each other. The other one looks more modern and clean. The one we stayed on elevator was terrible. Small and feels unsafe. Not what I would recommend.
The workers was nice and friendly so it a very good point.
Andy
Andy, 1-night trip
10/10 Exceptional
Nice place in Old Quarter
This was a last minute booking for one night. The hotel is comfortable and clean. Staff are very friendly.
Paul
Paul, 1-night trip
10/10 Exceptional
Had a great stay staff are so friendly arranged a tour for us to Ha Long Bay with Arcady Cruise and a Shuttle bus to Ninh Binh. Thank you.
laurie
laurie, 3-night trip
10/10 Exceptional
Great hotel in the heart of the old quarter
An excellent hotel and great value for money. Room was clean and spacious. Staff were friendly and welcoming and went above and beyond to make my stay enjoyable. `There was quite a lot of street noise but this is to be expected given the location in the old quarter.
Verified traveler
1-night trip
10/10 Exceptional
I enjoyed , thank you!
MASAYUKI
MASAYUKI, 2-night trip
10/10 Exceptional
Highly recommend this as a friendly, clean and well located stay in the old quarter. I could see the lake and the street from y room and the staff were super helpful. The rooms are small but what do you expect in the old quarter! Nice bathroom and a lift to get upstairs as these are long narrow buildings.
Christine
Christine, 4-night trip
8/10 Very good
Good customer service
Emilio
Emilio, 5-night trip
6/10 Good
Noisy,
martin
martin, 1-night trip
6/10 Good
DISAPPOINTED ☹️
I booked suite room with lake view for my family but when i came to check in they gave me triple room. I asked why they gave me the room was not as what I booked? After they made a call to their manager, then they changed the triple room to suites room with road view, they said suites room with lake view no more… i have no choice to accept it as we all tired after long flight.
CINDY
CINDY, 1-night trip
10/10 Exceptional
I'm one of those tourists that knew nothing of the area and stuck out like a sore thumb! It was my first time visiting internationally, and I'm so glad I chose this hotel. I will note from the point of view of a Westerner, these might be things you want to keep in mind. The elevator is small and the stairs are steep. The breakfast is in a dining area outside of the hotel, so you do have to leave the building to get there. There's no easy driveway spot for a car to drop you off. If you prefer quiet, you're not really going to find that in the middle of the Old Quarter, as you'll hear noises at all times of night even five floors up (though I personally loved it).
But you know what? I'd stay here again in a heartbeat! Anne the receptionist was so kind and helpful, even remembering me a couple of days later! The hotel is only a block from the lake, and right around the corner from a water puppet theater. The breakfast is amazing every time, and the rooms are oddly spacious for such a skinny building. The bed was firm but very comfortable and clean, and the reception was willing to help answer any questions. The car from the airport to the hotel wasn't a shuttle like I'd have assumed as a Westerner, but it was comfortable and the driver was very polite and helped me get my bags into the hotel. I was offered help at any turn, whether it was figuring out how to call a taxi, picking out where to eat, or even which touristy shops were better for souvenirs.
Alison
Alison, 5-night trip
10/10 Exceptional
また泊まりたい！
2泊しました。とても綺麗に清掃されており良かった。2泊目も全てのアメニティが交換されており1泊目と同じ状態で良かったです。
なんと言ってもスタッフがとても親切で対応が良かった。朝食ブュッフェも美味しくスタッフ対応もエクセレント！
Verified traveler
2-night trip
10/10 Exceptional
ホアンキエム湖が見えるホテル
ホアンキエム湖が見える、タンロン 水上人形劇場のすぐ近くのホテル。入口はこじんまりとしており、エレベーターは歴史を感じるものの、部屋には不都合はなく、なによりスタッフのホスピタリティがよかった。朝食は数軒隣の系列ホテルでサービスされるが、メニューが豊富でフルーツも各種揃っていて十分だった。ホアンキエム湖周辺の繁華街に近いので、便がいい反面、夜は多少賑やかだが、それも現地の楽しみの一つと考えばよいかと。
Kazushige
Kazushige, 2-night trip
10/10 Exceptional
誠実な接客とフレンドリーなスタッフ
バルコニーつきのジュニアスイートを予約していましたが、手違いで別のカテゴリーの部屋に通されました。
チェックインした時は疲れていたこともあり｢あれ？ちょっと狭いかな？｣と疑問に感じましたが、慌ただしかったので、とりあえず部屋に入りましたが、予約確認書を見てバルコニーがついてないことに気づいて、レセプションで確認してもらったら、すぐに間違いを認めて対応してくれました。
その日の夜は、バルコニー付きの部屋が満室だったため、翌日から同系列のホテルのバルコニー付きの部屋に泊まれるように手配してくれたことで落ち着きましたが、一晩は違うカテゴリーの部屋に泊まることになりました。
ただ、その時対応してくれたスタッフは何度もお詫びしながら、一生懸命対応してくれたので、ホテルに対してマイナスのイメージはなく、むしろ誠実な接客態度が印象に残りました。
その後、このホテルが素晴らしかったのは、この手違いの件を他のスタッフもきちんと把握して、オプショナルツアーのディスカウントや空港への送迎を、付けてくれたりなど、物心両面でカバーしてくれたことです。
翌日移動した、同系列のホテルのスタッフもきちんとお詫びをして気遣ってくれました。
通された部屋はとてもバルコニー付きの、とても居心地のいい空間でWi-Fiも良好で、旧市街のにぎやかな立地でしたが、喧騒も特に気にならなかったです。(ただし、深夜まで音楽が鳴ってたりするので音に神経質な方は耳栓などを用意した方がいいかも知れません。)
朝食も、たくさんの果物をはじめ、種類豊富で、フォーやパンケーキもオーダーすれば無料で作ってくれて、毎朝つい食べ過ぎてしまうくらい美味しかったです。
系列ホテルを含め、どこも小規模ですが、そのぶんスタッフの気遣いが行き届いて、とても素晴らしい滞在になりました。
どんなに大手のホテルでも、人間のやることですからミスは生じると思いますが、その後の対応ひとつがそのホテルの本当の意味での格を決めるんだなと、改めて実感させられました。
MAYUMI
MAYUMI, 4-night trip
10/10 Exceptional
スタッフは親切、フランクで快適に滞在できました
ホアンキエム湖側スイートに宿泊。
眺望は非常によく、週末はナイトマーケットの喧騒を部屋から感じられます。
他のホテルのホアンキエム湖レイクビューからするとコストパフォーマンスは高いと思います。
ホアンキエム湖や水上人形劇のみならず、飲食店やスパ、店舗へのアクセスも徒歩1分と利便性は非常に高い。
セットでついていた朝食も美味しく、フォーや饅頭、焼き飯など伝統的なベトナム料理の他、オムレツやパンケーキ、フルーツ、コーヒーなどがブッフェ形式で提供されます。
部屋の設備において冷蔵庫がついていない、鍵が外せない、金庫ロック解除など全て丁寧にご対応頂けました。
他、サービスとして2kgまで2ドルの洗濯サービスなどがあります。
Verified traveler
2-night trip
6/10 Good
Cute and clean rooms, but a little too loud
Nice hotel, really nice staff, but very loud at night
Verified traveler
3-night trip
10/10 Exceptional
매우 만족해요 직원들도 친절합니다
JUNEYOUNG
JUNEYOUNG, 3-night trip
10/10 Exceptional
The hotel and location of the hotel was awesome, and the staff were so helpful and polite, definitely will stay again
Verified traveler
7-night trip
6/10 Good
Contratamos excursion a la bahia con ellos y todo fue muy bien
Verified traveler
5-night trip
10/10 Exceptional
シャワールームの排水がもうちょっとスムーズに流れれば
よかったのに残念です。
Verified traveler
2-night trip
10/10 Exceptional
감동 서비스. 환상적 위치.
위치가 아주 환상적입니다. 호안끼엠 호수에 수상인형극장 바로뒤에 있어요. 라벨르스파도 바로 앞에 있고,야시장도 바로 근처에 있어요. 무엇보다 가장 큰 강점은 엄청 친절합니다. 하노이역까지 그랩도 잡아주시고, 취소했는데 수수료도 안받으시더라구요. 비오는날 호텔 근처까지 우산도 가지고 나와서 씌워주시고 감동입니다. 벨라로사호텔에 10년전부터 이용을 시작했는데, 서비스정신은 그대로 입니다. 하노이 여행가시는 분들 강추합니다.
Jung
Jung, 2-night trip
10/10 Exceptional
Staff are very helpful and resolve the guest enquiries.
Breakfast is good and have Pho to let the guests taste every morning before start activities.
One thing need to be improved is shower facilities, the curtain not long enough to guard the water comes out after shower.
Kevin
Kevin, 3-night trip
10/10 Exceptional
Great location. Right across the beach. Very clean
Verified traveler
1-night trip