Hilton Shanghai City Center

Luxury hotel with indoor pool, near Jing'an Temple

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When you stay at Hilton Shanghai City Center, you'll be just a 5-minute drive from Jing'an Temple and Shanghai Centre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Osteria Twelve 16意大利餐厅, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 hot tubs, a 24-hour fitness center, and a sauna. The property is just a short walk to public transportation: Changshu Road Station is 14 minutes away.
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Room service
  • 7 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
CA $198
CA $231 total
includes taxes & fees
Oct 7 - Oct 8

Why we love this property

Taste of Italy
This hotel boasts an Italian cuisine restaurant where guests can experience delightful flavors. A buffet breakfast is also offered to start the day.
Cloudlike comfort
Luxuriate in premium bedding, down comforters, and Select Comfort mattresses. A pillow menu, turndown service, and 24-hour room service elevate the experience.
Art deco luxury
Marvel at this hotel's striking art deco architecture in the heart of the city center. Luxury meets urban elegance in this architectural gem.

Room options

Showing 16 of 16 rooms
A modern bathroom with a marble sink, a large mirror, and a hairdryer.
A hotel room with a large bed, a sofa, a small round table, and a TV.
A hotel room with a bed, a sofa, a small table with a vase, a green chair, a minibar, and a large window with curtains.
A modern hotel room with a large bed, a bedside table with a lamp, a wardrobe, and a bathroom with a mirror and sink.

Guest Room, King

Exceptional
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
A modern bathroom with a freestanding bathtub, a large mirror, a vanity with a marble countertop, and a toilet.
A modern hotel room with a large bed, a sofa, a dining table, and a chair.
A modern hotel room with a large bed, a sofa, a dining table, and a city view.
A neatly made hotel room with a bed, a bedside table with a lamp, a tissue box, and a phone.

Deluxe Room, 1 King Bed

Wonderful
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
A modern bathroom with a freestanding bathtub, a vanity with a mirror, and a shower area.
A modern hotel room with a large bed, a seating area, a flat-screen TV, and a framed picture on the wall.
A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.
A modern dining area with a marble table, two grey upholstered chairs, a small vase with a plant, and a framed artwork on the wall.

Deluxe Suite

  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
A modern bathroom with a marble sink, a large mirror, and a hairdryer.
A hotel room with a large bed, a sofa, a small round table, and a TV.
A hotel room with a bed, a sofa, a small table with a vase, a green chair, a minibar, and a large window with curtains.
A modern hotel room with a large bed, a bedside table with a lamp, a wardrobe, and a bathroom with a mirror and sink.

Executive Room, 1 King Bed

Exceptional
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
A modern bathroom with a freestanding bathtub, a large mirror, a vanity with a marble countertop, and a toilet.
A modern hotel room with a large bed, a sofa, a dining table, and a chair.
A modern hotel room with a large bed, a sofa, a dining table, and a city view.
A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Executive Deluxe Room, King

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
A modern bathroom with a freestanding bathtub, dual sinks, and a large window offering a city view.
A modern hotel room with a large bed, a TV, a bedside table with a lamp, and a large window with curtains.
A modern hotel room with a dining area, a large window with a city view, and a chandelier.
A modern hotel lobby with a seating area, a dining space, and a large window offering a city view.

Suite, Multiple Beds (Ambassador Suite)

  • City view
  • 198 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds
A modern bathroom with a marble vanity, a robe hanging on the wall, a shower area, and a small shelf with toiletries.
A modern hotel room with a large bed, a bedside table, a nightstand, a small table with a lamp, and a window with curtains.
A neatly made hotel room with a bed, a bedside table with a lamp, a tissue box, and a phone.
A modern hotel room with a sofa, a green armchair, a small round table, and a potted plant.

Room, 1 King Bed, Accessible

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
A modern bathroom with a glass-enclosed shower, a freestanding bathtub, and a large mirror.
A modern hotel room with a large bed, a seating area with a table and chairs, and a view of the city skyline through large windows.
A neatly made hotel room with a bed, a bedside table with a lamp, a tissue box, and a phone.
A modern hotel room with a large bed, a small round table, and a view of the city skyline.

Premium Room, 1 King Bed

Exceptional
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
A modern bathroom with a freestanding bathtub, a glass-enclosed shower, and a vanity with two sinks.
A modern hotel room with a large bed, a round chair, and a view of a cityscape through large windows.
A modern hotel lobby with a seating area, a dining space, and a large window offering a city view.
A modern bedroom with a large bed, a round window, and a city view.

Premium Suite, 1 King Bed

  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
A modern bathroom with a large freestanding bathtub, a walk-in shower, and a separate toilet.
A modern bedroom with a large bed, a flat-screen TV, a chandelier, and a large artwork on the wall.
A modern bedroom with a large bed, a TV, and a chandelier.
A modern dining area with a wooden table, white chairs, and a chandelier.

Presidential Suite, 2 Queen Beds

  • City view
  • 280 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
A modern bathroom with a marble sink, a large mirror, and a hairdryer.
A modern hotel room with two beds, a sofa, and a city view.
A neatly made hotel room with a bed, a bedside table with a lamp, a tissue box, and a phone.
A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Guest Room, Twin

Exceptional
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds
A modern bathroom with a freestanding bathtub, a glass shower enclosure, and a large mirror.
A modern hotel room with a large bed, a sofa, a dining table, and a chair.
A modern hotel room with a large bed, a sofa, a dining table, and a view of the city skyline.
A modern hotel room with a flat-screen TV, a small kitchenette, a sofa, a dining table, and a large window providing natural light.

Deluxe Room, 2 Twin Beds

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds
A modern bathroom with a marble sink, a large mirror, and a hairdryer.
A modern hotel room with two beds, a sofa, and a city view.
A hotel room with a bed, a nightstand, a lamp, and a window with curtains.
A modern hotel room with a large bed, a sofa, a small table, and a chair. There is a city view through large windows.

Executive Room, 2 Twin Beds

  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

Nikko Deluxe Twin Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Crystal Suite

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
488 West Yan'an Road, Changning District, Shanghai, Shanghai, 200050

What's nearby

  • Former French Concession - 8 min walk - 0.7 km
  • Jing'an Temple - 2 min drive - 1.6 km
  • West Nanjing Road - 3 min drive - 1.6 km
  • Zhongshan Park - 3 min drive - 1.5 km
  • Shanghai Exhibition Center - 4 min drive - 2.9 km

Getting around

  • Hongqiao International Airport (SHA) - 35 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 55 min drive
  • Shanghai South Railway Station - 10 min drive
  • Nanxiang North Railway Station - 18 min drive
  • Shanghai Railway Station - 26 min drive
  • Changshu Road Station - 14 min walk
  • Jing'an Temple Station - 16 min walk
  • Hengshan Road Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Baker & Spice - ‬6 min walk
  • ‪Apollo - ‬6 min walk
  • ‪小山堂 Shan’s Brew - ‬6 min walk
  • ‪GentleMaker Cafe - ‬6 min walk
  • ‪Mercado 505 - ‬5 min walk

About this property

Hilton Shanghai City Center

  • When you stay at Hilton Shanghai City Center, you'll be just a 5-minute drive from Jing'an Temple and Shanghai Centre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Osteria Twelve 16意大利餐厅, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 hot tubs, a 24-hour fitness center, and a sauna. The property is just a short walk to public transportation: Changshu Road Station is 14 minutes away.

At a glance

Hotel size

    • 381 rooms
    • Arranged over 25 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 6 and younger eat free breakfast

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking
    • Onsite parking limited

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Room service (limited hours)

Working away

  • 7 meeting rooms
  • Conference space (4553 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2010
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • 2 hot tubs
  • Sauna
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Osteria Twelve 16意大利餐厅 - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 to 228 for adults, and CNY 114 to 228 for children
  • Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per day

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Nikko Shanghai
Nikko
Hotel Nikko Shanghai
Hilton Shanghai City Center Hotel
Hilton Shanghai City Center Shanghai

Frequently asked questions

Does Hilton Shanghai City Center offer free cancellation for a full refund?

Yes, Hilton Shanghai City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Shanghai City Center?

Yes, there's an indoor pool.

Are pets allowed at Hilton Shanghai City Center?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Shanghai City Center?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hilton Shanghai City Center?

Yes, an airport shuttle is available. The charge is CNY 550 per vehicle one-way.

What are the check-in and check-out times at Hilton Shanghai City Center?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hilton Shanghai City Center and nearby?

Hilton Shanghai City Center has an indoor pool and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near Hilton Shanghai City Center?

Yes, Osteria Twelve 16意大利餐厅 offers Italian cuisine.

What's the area around Hilton Shanghai City Center like?

Hilton Shanghai City Center is in Jing'an, a short 17-minute walk from Jing'an Temple and 19 minutes' walk from West Nanjing Road.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hilton Shanghai City Center Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.0

Staff & service

9.4

Property conditions & facilities

What guests liked

  • The breakfast buffet offered a great selection and was outstanding. (4 reviews)
  • The in-house restaurants and bars offer many food and drink options with great quality. (4 reviews)
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From real guest reviews summarized by AI.
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Verified review

10/10 Exceptional

Location, transportation, room and lobby hall design and decoration, services and in house restaurants all are very nice! Enjoyed our stay!
Verified review

8/10 Very good

The room is clean and comfy. The staff is friendly and efficient. The property location is good for exploring the Former French Concession neighbourhood and its many eateries, shops and attractions.
Verified review

10/10 Exceptional

Spacious, modern and clean room. Upgraded at check in, friendly staff during check in and check out. Great location.
Verified review

10/10 Exceptional

Good location! Modern room
Verified review

10/10 Exceptional

Excellent location for city walk close to Wukang and Yuyuan road. Everything’s new and clean. Nice gym and swimming pool facilities. Will certainly recommend it to my friends.
Verified review

10/10 Exceptional

The hotel staff were very helpful in accepting my food deliveries and parcels, and used robots to deliver them to my room efficiently.
Verified review

10/10 Exceptional

Great location, well designed & modern rooms with lots of storage space.
Verified review

10/10 Exceptional

Great location and great service
Verified review

10/10 Exceptional

Perfect service and location
Verified review

10/10 Exceptional

The hotel looks new and clean. All the staff are friendly and helpful. The location is relatively close to metro station.
Verified review

10/10 Exceptional

Modern and good service
Verified review

8/10 Very good

Newly renovated hotel with large rooms and modern facilities. Restaurants and bars are great with many food and drink options. The hotel is located in the center of the city and has easy access to many transportation facilities. Recommended!
Verified review

10/10 Exceptional

Definitely will come back again

Very good hotel, nice and clean. Superb service and very comfortable. Highly recommend
Verified review

8/10 Very good

Nice and clean place
Verified review

10/10 Exceptional

I really appreciated how every staff member and to name a few names that we can remember - Sabrina and every staff in the executive lounge, the new executive chef Matt, and his team of waiting staff and chefs, conceige staff Mark and his team. We had a rocky trip because my husband became unwell in the trip but their caring and personable attitude with the willingness to go the extra mile has eased the pain to some extent. A big Thank You 😊
Verified review

8/10 Very good

The hotel room is lovely and very comfortable bed. The only thing I want to highlight is the breakfast, food is limited choices and the service without smile.
Verified review

10/10 Exceptional

Very comfortable, well located and helpful staff. The foyer could be improved and the door staff more efficient.
Verified review

8/10 Very good

A reliable and well appointed hotel. Some staff are more friendly and helpful than others. The area surrounding the hotel is not the best, although it is a short walk to Jingan which has a great temple and upmarket shopping.
Verified review

10/10 Exceptional

Hotel that I definitely will stay again.

The hotel has just finished renovation for a few months, everything is new ( colleague say that their rooms has always been good tho), room is spacious and comfortable. Among everything I appreciate most about the air conditioning, it is very responsive but also quiet enough for sleeping. Also, their staff are extremely nice and helpful ( and Thank you Simon for staying with us at the entrance the whole time while we wait for the airport pick up :D )
Verified review

8/10 Very good

Nice Hotel, great staff

I moved here from another hotel because Shanghai can be trying when you don’t have a nice place to go back to each night. The hotel was lovely. Clean and great staff. It could do with a few nicer add ons like - a spa/massage service and more than one beer in the fridge and only pringles as a food option in room. Location is good but can be a pain to get DiDi from. Genuinely nice hotel though. I would stay there again.
Verified review

10/10 Exceptional

Appreciation to John Guest Services Manager

I stumbled on Hilton city hotel and decided to try it. My first impression was wowed by the Guest Eervices Manager John, he was extremely personable and went the extra mile to do check in and escorted me to the room. He also offered any assistance in case I need, this is excellent and I definitely recommend my colleagues and myself will return. Well done Hilton City Hotel and kudos to John!
Verified review

10/10 Exceptional

Very new refurbished hotel so all in excellent new condition. Each room has a Dyson hair dryer. Breakfast buffet has a great selection. Very clean and helpful staff. Some rooms are a little louder as they don’t have sound proof window glassing and it’s right next to highway. Room service is very limited and I ordered in the restaurant as I couldn’t work it from room. Didn’t try out the pool but it looked amazing. Other area to improve would be to offer a pillow selection. Mine felt very hard. Overall great stay.
Verified review

10/10 Exceptional

I recently stayed at the Hilton Shanghai City Center for a business trip and was thoroughly impressed by the professionalism and attention to detail throughout my visit. The location is exceptionally convenient, situated in the heart of the city with easy access to major commercial districts. The hotel staff demonstrated outstanding hospitality—efficient, courteous, and always ready to assist. My room was impeccably clean, well-appointed, and designed with business travelers in mind, offering a comfortable work space and high-speed internet access. Meeting facilities were modern and well-equipped, making it easy to conduct business smoothly. The breakfast selection was diverse, fresh, and catered to both international and local tastes. Overall, the Hilton Shanghai City Center exceeded expectations in every aspect. I would highly recommend it to fellow professionals seeking a reliable and comfortable base for their business travel in Shanghai.
Verified review

10/10 Exceptional

Elegantly decorated- boutique style :) Excellent breakfast selection Excellent staff service
Verified review

10/10 Exceptional

Nice location