Located just 1.8 mi (3 km) from the airport, The Urban Hotel Ndola offers a shuttle (available on request). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Metropolitan, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A golf course, a bar/lounge, and a garden are other highlights.
Languages
English
At a glance
Hotel size
60 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Transfers
Airport shuttle from 6 AM to 9 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Free English breakfast each morning 6 AM–11 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Golf course on site
An outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
DVD player
Television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
The Metropolitan - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Office Patio - This bar serves light fare only.
Fees & policies
Refundable deposits
Deposit: USD 62.50 per stay
Optional extras
Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)
Children & extra beds
Airport shuttle for children between the ages of 10 and 17 costs USD 15 (one-way)
Guests must contact this property in advance to reserve rollaway/extra beds
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Urban Hotel Ndola
Urban Ndola
The Urban Hotel
The Urban Hotel Ndola Hotel
The Urban Hotel Ndola Ndola
The Urban Hotel Ndola Hotel Ndola
Frequently asked questions
Does The Urban Hotel Ndola offer free cancellation for a full refund?
Yes, The Urban Hotel Ndola does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Urban Hotel Ndola?
Yes, there's an outdoor pool.
Are pets allowed at The Urban Hotel Ndola?
Sorry, pets aren't allowed.
Is parking offered on site at The Urban Hotel Ndola?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by The Urban Hotel Ndola?
Yes, an airport shuttle is available from 6 AM to 9 PM on request. The charge is USD 30 per person one-way.
What are the check-in and check-out times at The Urban Hotel Ndola?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at The Urban Hotel Ndola and nearby?
Tee off at the onsite golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near The Urban Hotel Ndola?
Yes, The Metropolitan offers local and international cuisine.
What's the area around The Urban Hotel Ndola like?
The Urban Hotel Ndola is a short 5-minute walk from Ndola Golf Course and 19 minutes' walk from Ndola Mosque.
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Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Jan 2025
Very Happy Customer!
Very nice Ndola Hotel! A/C was marvelous! The people were 100% cooperative and available. Morning breakfast is the best I have ever seen!!! It is now the ONLY hotel I would ever stay in Ndola! :)
Peter
Peter, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Passmore
Passmore, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
It is a nice place for vacation
Jean-Claude
Jean-Claude, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2024
All is well
Salomon
Salomon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2024
I was greeted each morning with a spectacular sunrise from my window. The buffet breakfast was great. As a Brit living in the US, I miss proper bacon and decent tea. This hotel provided both. Basically, breakfast was everything you need to have a full English breakfast plus continental options including fruit and salad.
Zambia is currently struggling with rolling blackouts (in excess of 18 hours a day) but the hotel has backup power and so power was always available. The wifi was generally good except during parts of the power outage periods.
The staff were very friendly and helpful. The dinner menu was good and affordable (about $15 to $20).
At $71 per night including breakfast and wifi, there's nothing to complain about.
John
John, 14-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
Gary
Gary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
Nice place
Susuana
Susuana, 2-night trip
Verified Expedia guest review
4/10 Fair
20 Aug 2024
No elevator. No in room phone. Small shower. Water floods in sink and in shower
Mpande
Mpande, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
The hotel needs to improve on the safety of residents, the emergency door was always opened , and anyone even non-resident can have access the corridor leading to the rooms.
Jean-Claude
Jean-Claude, 4-night trip
Verified Expedia guest review
8/10 Very good
6 Aug 2024
Nice stay
Caitlin
Caitlin, 1-night trip
Verified Expedia guest review
4/10 Fair
27 Jul 2024
Timothy
Timothy, 2-night trip
Verified Hotels.com guest review
4/10 Fair
19 Jul 2024
Rushil
Rushil, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jun 2024
musumba
musumba, 1-night trip
Verified Expedia guest review
6/10 Good
14 Jun 2024
Not enough lighting in the room due to some burbs not working
Viktor
Viktor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 May 2024
NDOLA VISIT
pleasure stay in central of Ndola Town. KAFUBU MALL Just cross the road.
The Restaurant very expedite.
The breakfast various .
ANDRE
ANDRE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Apr 2024
My 4th visit to the Urban from Canada...Great food,very clean ,friendly staff & affordable
Uncle Ken :)
Kenneth
Kenneth, 12-night trip
Verified Expedia guest review
10/10 Exceptional
29 Feb 2024
Manyoni
Manyoni, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Jan 2024
GREAT STAFF
Merveil
Merveil, 9-night trip
Verified Expedia guest review
6/10 Good
8 Jan 2024
My stay
Place looks a bit old and needs a face lift. Food is too expensive. Options for breakfast are limited.
Owen
Owen, 1-night trip
Verified Hotels.com guest review
6/10 Good
31 Dec 2023
Ok, but wouldn't stay there again
Good location easy access to places we need to visit, hotel is a bit out dated, floors need re-doing throughout the hotel, rooms need to be updated and deep cleaned, Bar closes at 10pm, breakfast is ok but very basic, staff are very friendly and helpful
Hotel tried to charge us for the room on leaving even though its been booked and paid via Hotels.com very stressful time took about an hour to sort out
Richard
Richard, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
6 Dec 2023
Julie
Julie, 1-night trip
Verified Travelocity guest review
8/10 Very good
15 Oct 2023
Michelle
Michelle, 9-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2023
I have always liked the location
Betty
Betty, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2023
Walkable, quiet, convenience
Placide
Placide, 3-night romance trip
Verified Expedia guest review
8/10 Very good
4 Jul 2023
Good property but improvement’s required on the road from town to the hotel . The music played in the night at the bar is bit too loud for the residents , if the hotel could build a sound proof bar and entertain their customers their wld go a long way not disturbing other residents who could be at the hotel for different reasons