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Lotte Arai Resort

4.0 star property
Ski hotel with spa, near Myoko Kogen

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lotte Arai Resort

Front of property - evening/night
Hot springs
Indoor pool, seasonal outdoor pool, pool umbrellas
Hot springs
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Onsen
    Onsen
  • Non-smoking
    Non-smoking
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Fitness center
For families
  • Children stay free
  • Playground on site
  • Refrigerator
  • Television
  • Garden
  • Terrace
The price is CA $93
CA $102 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for ARAI Bldg. Character Twin / Mountain view (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Character Twin / Mountain view (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 31 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for CLUB Bldg. Premier Suite / Twin (2 beds)

CLUB Bldg. Premier Suite / Twin (2 beds)

CLUB Bldg. Premier Suite / Twin (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for CLUB Bldg. Grand Premier Suite (2 beds)

CLUB Bldg. Grand Premier Suite (2 beds)

CLUB Bldg. Grand Premier Suite (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 113 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for CLUB Bldg. Deluxe DoubleTwin (2 beds)

CLUB Bldg. Deluxe DoubleTwin (2 beds)

CLUB Bldg. Deluxe DoubleTwin (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 42.6 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for LODGE Bldg. Deluxe Suite F (3 beds)

LODGE Bldg. Deluxe Suite F (3 beds)

LODGE Bldg. Deluxe Suite F (3 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 79.2 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for CLUB Bldg. Deluxe Double (1 bed)

CLUB Bldg. Deluxe Double (1 bed)

CLUB Bldg. Deluxe Double (1 bed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for CLUB Bldg. Premier Suite / Double (1 bed)

CLUB Bldg. Premier Suite / Double (1 bed)

CLUB Bldg. Premier Suite / Double (1 bed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for CLUB Bldg. Deluxe FamilyTwin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

CLUB Bldg. Deluxe FamilyTwin (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for LODGE Bldg. Corner Suite (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Corner Suite (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for ARAI Bldg. Superior Twin / Mountain view (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior Twin / Mountain view (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
  • 31 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for LODGE Bldg. Deluxe Suite (2 beds)

LODGE Bldg. Deluxe Suite (2 beds)

LODGE Bldg. Deluxe Suite (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 76.3 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for NEST Bldg. Deluxe Twin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

NEST Bldg. Deluxe Twin (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 34.3 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for LODGE Bldg. Deluxe FamilyTwin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe FamilyTwin (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
  • 44.6 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for LODGE Bldg. Deluxe DoubleTwin (2 beds)

LODGE Bldg. Deluxe DoubleTwin (2 beds)

LODGE Bldg. Deluxe DoubleTwin (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
  • 44.6 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for LODGE Bldg. Deluxe Quadruple (4 beds)

Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe Quadruple (4 beds)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
  • 54.6 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for LODGE Bldg. Deluxe Twin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

LODGE Bldg. Deluxe Twin (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
  • 40.6 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for ARAI Bldg. Superior FamilyTwin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior FamilyTwin (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
  • 31 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for ARAI Bldg. Superior FamilyTriple (3 beds)

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior FamilyTriple (3 beds)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Double Bed

View all photos for ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 62 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for ARAI Bldg. Superior Double (1 bed)

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior Double (1 bed)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for LODGE Bldg. Deluxe Suite R (2 beds)

LODGE Bldg. Deluxe Suite R (2 beds)

LODGE Bldg. Deluxe Suite R (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 54.6 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for ARAI Bldg. Character Triple / Mountain view (3 beds)

ARAI Bldg. Character Triple / Mountain view (3 beds)

ARAI Bldg. Character Triple / Mountain view (3 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for ARAI Bldg. Superior Triple / Mountain view (3 beds)

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior Triple / Mountain view (3 beds)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
  • 31 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for ARAI Bldg. Superior Twin (2 beds)

Premium bedding, down comforters, pillowtop beds, minibar

ARAI Bldg. Superior Twin (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for LODGE Bldg. Deluxe Suite T (2 beds)

LODGE Bldg. Deluxe Suite T (2 beds)

LODGE Bldg. Deluxe Suite T (2 beds)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Premium bedding
Pillowtop bed
  • 54.6 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Hot springs
Lime Resort Myoko
Onsen
Free parking
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (85)
The price is CA $149
CA $164 total
includes taxes & fees
Nov 22 - Nov 23
Lime Resort Myoko
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About the area

Map
1966 Ryozenji, Myoko, Niigata, 944-0062

What's nearby

  • Myoko Kogen - 1 min walk - 0.0 km
  • Akakura Onsen Ski Area - 22 min drive - 21.5 km
  • Akakan Ski Area - 22 min drive - 21.5 km
  • Ikenotaira Onsen Ski Resort - 25 min drive - 23.2 km
  • Mount Myoko - 58 min drive - 37.3 km

Getting around

  • Niigata Airport (KIJ) - 113 min drive
  • Naoetsu Station - 29 min drive
  • Myokokogen Station - 31 min drive
  • Iiyama Station - 45 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪くびき野情報館 - ‬19 min drive
  • ‪Sky Restaurant Zen - ‬16 min drive
  • ‪食堂ミサ - ‬8 min drive
  • ‪Myoko Coffee - ‬6 min walk
  • ‪氷見きときと寿し - ‬8 min drive

About this property

Lotte Arai Resort

Placing you just steps from Myoko Kogen, Lotte Arai Resort features downhill skiing, snowboarding, and snow tubing. Guests can be pampered with spa services at the spa, and Asahi, one of 2 restaurants, serves Japanese cuisine and is open for breakfast and dinner. Other highlights include 2 spa tubs, an indoor pool, and a poolside bar. Ski passes, storage, rentals, and lessons are also available. Fellow travelers say good things about the overall property condition.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

Hotel size

  • 245 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.
  • Meals are not included in the breakfast and half board rate plans for children ages 3 and under.
  • Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Free train station shuttle from 9:00 AM to 8:30 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Trampoline
  • Pool toys

What to do

  • Mountain biking
  • Rope course
  • Ziplining
  • Hot springs
  • Karaoke
  • Shopping
  • Table tennis
  • Hiking/biking trails nearby

Working away

  • Business center
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool umbrellas
  • Ski equipment rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Lockers available
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Elevator

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Snow tubing
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA MANNA. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:30 AM and 11:00 PM.

Dining

Asahi - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner.
The Plate - This restaurant serves breakfast, lunch, and dinner. Open daily.
BAR Ruri - Onsite bar. Reservations are required. Open select days.
Sky Restaurant ZEN - Onsite restaurant. Open select days.
ゴンドラレストラン Village - This restaurant serves light fare only. Open select days.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 3080 for adults and JPY 1870 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to December 16:
  • Spa tub

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from July 15 to September 03
  • Hot springs access available from 6:30 AM to 11:00 PM

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, debit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

LOTTE ARAI RESORT Myoko
LOTTE ARAI Myoko
LOTTE ARAI
Lotte Arai Resort Hotel
Lotte Arai Resort Myoko
Lotte Arai Resort Hotel Myoko

Frequently asked questions

Does Lotte Arai Resort offer free cancellation for a full refund?
Yes, Lotte Arai Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lotte Arai Resort?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Lotte Arai Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Lotte Arai Resort?
Sorry, there's no onsite parking at Lotte Arai Resort.
What are the check-in and check-out times at Lotte Arai Resort?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Lotte Arai Resort and nearby?
During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for mountain biking and ziplining. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Lotte Arai Resort also has an indoor pool, a sauna, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Lotte Arai Resort?
Yes, there are 2 onsite restaurants, featuring Japanese cuisine and garden views.
Does Lotte Arai Resort have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Lotte Arai Resort like?
Lotte Arai Resort is located a short 1-minute walk from Myoko Kogen.

Lotte Arai Resort Reviews

Reviews

8.6

Excellent

9.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

BreakfastRoomOnsenSkiChildrenFoodService staff

Reviews

10/10 Exceptional

Nice property!
A very comfortable stay for us on a road trip. The property is located in the mountains, about 30-45 minutes to the coastline where all the actions are. Rooms were very clean and spacious. We had rooms that overlook the ski lifts. We went during the quiet season so there was limited dining options. It is a huge property with lots of attractions and we could imagine the buzz in the peak seasons. There was no air-conditioning in the rooms during our stay but the staff brought in electric fans which did the job. A nice stay after all.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Derek, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice Ski in ski out hotel.
aria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Modern & Quaint Japanese Onsen Getaway
Modern yet quaint Japanese Onsen getaway.
Freddy, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location for skiing at the resort. The food was good, and the Onsen was excellent. I thoroughly enjoyed my stay.
Shawn, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Epic
kevin, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect for a family ski vacation, excellent ski school, surrounding area has many good restaurants
Cara, 6-night family trip
Verified Expedia guest review

8/10 Very good

All inclusive resort
Cerine, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely resort with very comfortable beds and pillows. Very fresh varied food. Highly recommend
Susan, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Great enjoyable stay
Our second time after 5 years and it’s still as well maintained. We stayed on the lodge/ club side and enjoyed the views from our room. The bar is a favorite, and Japanese restaurant as well. Can skip breakfast if not a big eater- bakery seemed nice. Didn’t enjoy the Korean restaurant as much. Skiing was great! We were lucky to get one day of powder! Ask for Kim in ski school.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

This property has everything you need for an enjoyable time, especially skiing and soaking in the onsen. The downside is not being able to explore outside the area freely as we were dependent on the hotel’s bus schedule the ride takes 30min to the train station. We also had difficulty communicating with some of the hotel staff, even though we spoke Japanese fluently! We understand their need to wear masks (sort of) but many times we just wished they spoke more clearly. All in all, we had a memorable time at Arai.
Jane, 4-night family trip
Verified Expedia guest review

6/10 Good

Not impressed
Check in was a lengthy process. We found that they could not seem to locate our bags and ski equipment that we sent ahead. They seemed disorganized and confused. Other guests in the lounge areas, dining room and onsen were very loud. Overall not very relaxing. The skiing was not great, as it was so warm, the conditions were bad. The food in the breakfast bugfet was good, but the non Japanese items on the dinner menu were not executed very well. Fairly tasteless yoshoku choices.
ATSUKO, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Brigitt, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stephen, 3-night trip
Verified Expedia guest review

2/10 Poor

This property was very over rated. There was no microwave in the room which made it extremely difficult to eat snacks. I thought for the price of the room it was incredibly small. We paid less for more elsewhere in Japan. I was not impressed at all and will not be staying here in the future and will not recommend the hotel to any one I know.
ML, 6-night family trip
Verified Expedia guest review

2/10 Poor

Keith, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hanako, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Went with the kids. The hotel offers some classes for us to learn skiing or snowboarding. Stayed couple nights. Great experience. Would go to the same hotel if we ever go to Arai.
Ted, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

This was a great stay. The property was a bit dated and the rooms were older but the amenities were great. It’s not necessarily ski in ski out as you have to walk a bit to the lift. But overall it was a great experience. The hotel had a lot of foreigners that feigned absolute ignorance about the rules of the hotel. What was disappointing at breakfast you see the server telling you use gloves and mask when going to the buffet, and then you see a foreigner completely ignore those rules and uses his grubby hands to touch all the bread to choose one at the middle and toast it. Otherwise the stay was enjoyable.
Christopher, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent place for ski in ski out with a wonderful ski school for children
Cara Yat Chee, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Orbitz guest review

8/10 Very good

Service wasn’t great at front desk as they didn’t explain the facility properly. Marc
Marc, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was nice except for breakfast which was nasty like McDonald's.
Colm, 1-night family trip
Verified Expedia guest review

6/10 Good

sammy, 4-night trip
Verified Hotels.com guest review