8/10 Very good
19 Feb 2025
The hotel is clean , staff from front desk to security were helpful, accommodating and polite. The bed is okay , but i found the pillows a bit hard for me. There are days the hallway on my floor was stinky , smelled sewer , in my 7 days stay there , there was an air freshener in the hallway only in the first few days, but the remaining 4 days it was gone , that’s why it stunk . There were mornings I would wake up because of the smell. I knew it was coming from the Bay , nothing the hotel could do about it , but at least the hotel should install machine air fresheners along the hallways of each floor. Only the lobby has the air freshener.
Lourdes
Lourdes, 7-night trip
Verified Hotels.com guest review